Review of SilkAir flight from Medan to Singapore in Economy

SLK

MI - SilkAir

Flight taken on 24 September 2017
MI 237
20:20 01h 15m 22:35
Class Economy
Seat 28A
TerryYong
1,330 · 90 · 0 · 1

We took Grab back to the airport, which was at half the price of a regular taxi. Flight departures info.


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Unlike most other Indonesian airports, there was no need to show a confirmed ticket to enter the terminal building or check-in area. However, there is still a security check prior to entering the building. Check-in at the SilkAir desks was underway and the wait was short.


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Boarding pass issued.


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Very spacious check-in hall.


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Grabbed dinner at one of the airport indonesian restaurants. The food was good!


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And not to forget an A&W float before the flight as well!


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Security was quick and we went into the domestic departure hall.


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The immigration, international security and intl departure hall is further down the hallway. There were no queues at all for the sole international departure at the time.


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The sole international lounge which all airlines use for their premium pax.


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Departure gate was changed from Gate 1 to 2.


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The aircraft arrived about 15min behind schedule.


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24 September 2017
SilkAir
MI 237
Medan Kualanamu (KNO) - Singapore (SIN)
B737-800
9V-MGI
Economy Class
Flight Time: 1H16M

Boarding commenced.


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Economy class cabin and seats


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Boarding in progress. The purser and a female crew were in Business class, while 3 male and a single female crew were serving in economy. Quite a rare sight to see so many male crew on a SilkAir flight.


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Seat pitch was decent for the short flight, but not much more than the LCCs.


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Out the window


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Inflight magazine and duty free. Starting this month, SilkAir has enhanced the wifi streaming IFE Silkair Studio's contents by increasing the entertainment selection. Movies were also more up-to-date compared to previously. Newspapers and blankets were also offered, while pillows were available in the overhead bins.


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SilkAir also has its own verison of Hello Kitty! Wet towel were distributed.


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Door closed and safety video played. The flight was fairly full.


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Starting the taxi


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Takeoff from Rwy23 slightly behind schedule.



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Refreshment service started soon after.


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After having so much to eat, I just pre-ordered a fruit platter for the flight. It came with a cup of water. Coffee/tea and other beverages were also offered.


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The standard offering was just a tasteless and forgetable egg sandwich.


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Lavatory was stocked with the necessary amenities only.


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View of cabin as crew were clearing away the meal trays. Service was friendly and very efficient on this short-haul.


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Purchased the SilkAir Hello Kitty from the inflight shopping. Was also handed a complimentary aircraft plushy, which is usually given out to young kids.


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Descending and flying along the southern coast of Singapore.


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Landing from the north onto Rwy20R, 15min behind schedule.


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Taxi to and parked at Terminal 2.


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Disembarking


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Display all

Product ratings

Airline

SilkAir 7.8

  • Cabin8.0 / 10
  • Cabin crew8.5 / 10
  • Entertainment/wifi7.5 / 10
  • Meal/catering7.0 / 10
Departure airport

Medan - KNO8.0

  • Efficiency9.0 / 10
  • Access7.5 / 10
  • Services7.5 / 10
  • Cleanliness8.0 / 10
Arrival Airport

Singapore - SIN9.1

  • Efficiency9.5 / 10
  • Access8.5 / 10
  • Services9.5 / 10
  • Cleanliness9.0 / 10

Conclusion

A very comfortable short flight on SilkAir with excellent full-service offerings.

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