Review of Garuda Indonesia flight Tokyo Jakarta in Economy

Airline Garuda Indonesia
Flight GA875
Class Economy
Seat 61H
Aircraft Boeing 777-300ER
Flight time 07:40
Take-off 03 Dec 17, 11:45
Arrival at 03 Dec 17, 17:25
GA   #17 out of 134 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 190 reviews
FiamaArin
By 1948
Published on 4th January 2018
SIN - CGK GA Y / A330-300: Link
CGK - HND GA Y / B777-300: Link
HND - CGK GA Y / B777-300: HERE
CGK - SIN GA Y / B737-800: Link

After 10 days visiting Yokohama, Yokosuka, Kamakura, Hakone and Tokyo, it's time to head home. We had breakfast at my favourite fast food place in Japan, Sukiya. Their beef bowls are simply the best out of the three major chains in Japan.

Garuda Indonesia
GA875
Tokyo International Airport (HND) - Soekarno–Hatta International Airport (CGK)
B777-300ER
PK-GIE
Economy Class
Gate 142

Haneda is easily accessed by subway straight to the terminal. Garuda uses check-in row L in Haneda.
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Collected my boarding pass after check-in.
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I walked around to have a look at the terminal before heading airside.
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After security screening and immigration, we are finally airside.
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Today's flight departs from Gate 142, located towards to the end of the terminal. It's a slightly long walk from immigration.
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Our bird for today, PK-GIE. A magnificent B77W.
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Japanese efficiency when it comes to boarding. Boarding my rows is strictly enforced with separate queues for separate queues for the different rows.
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Boarding and crossing via aerobridge! Newspapers are available at the door for passengers.
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Entering through the second door, we head straight into the Economy cabin. Arranged in 3-3-3.
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A POV shot from my seat. Seat pitch is okay, I've sat in worse.
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Welcome screen of the IFE. I really like this where they show Indonesia's scenic locations.
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The amenities are placed in the seat back pocket in advance. Headset, amenity kit and a bottle of water.
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The seat-back pocket also contained the following: Safety card, Airsickness bag, Arcade Duty-Free catalogue, Stars Entertainment guide and Colours magazine.


Took a look at the flight map for this flight. It seems that this flight map is not as detailed as others as it doesn't give much info like airspeed, altitude and such.


Sitting next to a KE B77W bound for Seoul.
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Safety video is played once the door closes.
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First movie for me, The Great Buck Howard.
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Taxi to take-off!
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Goodbye Tokyo! See you again soon!
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And now for a special series of photos. Since it was a clear day and I managed to nab seats on the right side (pun intended), we managed to get a clear view of Mount Fuji!


Meal service begins soon after we pass Fuji and the excitement has died down.
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I picked the Indonesian option for this meal. It was a curried chicken with long beans, carrots and rice. The meal was accompanied by a bun, quinoa salad and chocolate cake. My drink of choice? Naturally, Asahi. The indonesian meal option was excellent in both flavor and portion size.
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The meal trays were collected somewhere south of Osaka.


Took a walk after the meal to the toilet and visited the Galley. The toilets are clean with some basic amenities and some extras.


Continued with my movie till the the halfway mark of the flight.


Once we were over Brunei, a second service begins as the cabin crew hands out vanilla ice cream.


We soon begin our descent into Jakarta.
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Landed at Soekarno-Hatta!
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Flight map confirming our arrival.
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And finally, exiting via the disco aerobridge of Soekarno-Hatta.
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Verdict

Garuda Indonesia

8.3/10
Cabin8.0
Cabin crew8.5
Entertainment/wifi8.0
Meal/catering8.5

Tokyo - HND

8.5/10
Efficiency8.5
Access8.5
Services8.0
Cleanliness9.0

Jakarta - CGK

7.0/10
Efficiency7.0
Access7.0
Services7.0
Cleanliness7.0

Conclusion

I've enjoyed myself very much on Garuda. The service is excellent, the food is comparable to SQ and the cabin is comfortable. The IFE may not match EK or SQ in terms of content, but it certainly holds up against the major players very well. Garuda is certainly a carrier worth trying.

Information on the route Tokyo (HND) Jakarta (CGK)

The contributors of Flight-Report published 5 reviews of 1 airlines on the route Tokyo (HND) → Jakarta (CGK).


Useful

The airline with the best average rating is Garuda Indonesia with 8.0/10.

The average flight time is 7 hours and 39 minutes.

  More information

4 Comments

  • Comment 426541 by
    KévinDC TEAM GOLD 4992 Comments

    Another beautiful report! Well written with lovely photos. It seems GA has consistently good service in Y. Thanks so much for sharing!

  • Comment 426742 by
    Razza_Pr 205 Comments

    Hello, FiamaArin! Thanks for this FR.

    The flight looks.. full? Is my assumption correct? And on the same bird which flew me from LHR awhile back! :D

    In an era of cost-cutting, I didn't expect a small amenities pack for Y passengers, let alone one that seems to be an improvement from my last flight on Y with them, running DPS-MEL in 2014. How was the meal?

    After having read & heard other reports covering CGK T3, I am of the opinion that it's rather unsightly (to say the least), and somewhat disorganised. Like a low-end Asian shopping centre with feelings of claustrophobia owing to lack of natural lighting from above. Thoughts?

    Thanks again for this FR.

    • Comment 426744 by
      FiamaArin AUTHOR 63 Comments

      Hi Razza_Pr,

      Yes indeed, the flight was completely full. I had orginally booked an aisle and a window seat hoping for the middle to be empty but alas, it was taken.

      The amenity pouch was a nice touch by Garuda. I wasn't expecting it on a day flight. The indonesian meal option was excellent in both flavor and portion size.

      I would have to disagree with the claustrophobia. CGK T3 has really high ceilings and they almost feel like I'm in PVG. In fact, in terms of appearance, CGK matches most with PVG in my travels. The only gripe I have about CGK is that when you arrive, the A/C is on full blast and it's incredibly cold but the moment you move to the departure area, it's very hot and stuffy. CGK T3 needs to improve on it's climate control system.

      Thanks,
      FiamaArin

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