35 reviews
Yes, it was a very short flight at an attractive fare but the various cock-ups made it not a too pleasant flight. Firstly, the request for a window seated ended up as a "windowless" window seat. Second, the IFE monitor at my seat was competely down, and could not even play the safety video (safety concern?), not even mentioning the non-existant IFE options. Third, even though we informed the crew after takeoff on the spoilt IFE monitor, the crew in the forward galley did not even attempt to reset the system. Understand that this was a short flight, but the crew should at least check back or attempt to explain that they are rather busy with service, instead of just ignoring the request. Probably it was my unlucky flying day, but this shows that a combination of minor slip-ups on such a short flight could still leave an unpleasant experience post-flight.
The contributors of Flight-Report published 49 reviews of 8 airlines on the route Singapore (SIN) → Kuala Lumpur (KUL).
The airline with the best average rating is Singapore Airlines with 8.7/10.
The average flight time is 0 hours and 59 minutes.
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3 Comments
Hi,TerryYong.
Thank you for your report.
I'm sorry to hear that you were seated one of the "fake" window seats ,with the out of order IFE.
My experience on Malindo B737-900 was not so good because My ship wasn't equipped with IFE. They seems to remove costly IFEs for the further rename to batik Malaysia. I was bit disappointed because they tried to get on the track of the pure LCC.
Hey, maybe I can answer your question.
I heard that Lion Group had issues with the IFE supplier, so they didn't install it to newer planes. This issue also happened in Indonesia's Batik Air
Hi Terry! Thanks for reporting!
Why they don't serve snack anymore? They do some cost cutting, like what happened in Batik Air?
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