Review of Cathay Pacific flight Hong Kong New York in Business

Airline Cathay Pacific
Flight CX846
Class Business
Seat 25K
Aircraft Boeing 777-300ER
Flight time 15:55
Take-off 21 Aug 16, 18:45
Arrival at 21 Aug 16, 22:40
CX   #3 out of 121 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 367 reviews
rbix
By 2451
Published on 11th July 2018
Hello, everyone! Welcome to Part 2 of the final leg of my summer 2016 travel series! This trip report is in continuation from Part 1 where I showcased the flight from Bangkok to Hong Kong where I took flight CX750 onboard the brand-new Airbus A350-900, and now I'll finally be flying back to New York City on the good 'ol Boeing 777-300ER, an aircraft that I've known and loved for many years. I guess this report can be a good comparison between the two aircraft and find out whether or not if there was any difference when it comes to overall service. Anyways, I hope I haven't bored you guys already. Let's get to this report! :)

Summer 2016 Trip Report Index:
1) 19 Aug 2016: CX653 HKG-BKK, A330-300, Business
2) 21 Aug 2016: CX750 BKK-HKG, A350-900, Business
3) 21 Aug 2016: CX846 HKG-JFK, B777-300ER, Business

Pre-flight:
As mentioned from my previous trip report, I missed my connecting flight (CX840) after a two hour delay from Bangkok. As a result, my family and I were put on the next flight (CX846) which would depart at 6:45 PM. So, after bypassing security at the transfer area, we were already at the departure area near gate 36.
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Since the automated people mover goes one way, we had no choice but to take the long walk towards gates 1-4. It's about a 10 minute walk, which is not that bad. By that time, I finally made it towards the duty-free shopping area located not too far from the gate. I eventually discovered that our flight to JFK was departing from gate 15, which gave us the obvious choice to go for The Wing!


Duty-free area
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FIDS
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Gates 1-4 area
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On the way to the lounge
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Entrance to The Wing
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Thanks to my father, all of us were able to gain access to the First Class section yet again!
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The famous balcony view, the second time around!
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More shots of the First Class section of the lounge
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New boarding pass issued for flight CX846
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I headed up to the champagne bar and got myself a glass of Veuve Clicquot, which is one of my favourites
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The customary picture of the bottle
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A fine glass of Veuve Clicquot
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After approximately 15 minutes, my family and I went to The Haven (the dining area) and see what the catering options were like over there
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There were à la carte options as well as choices from the buffet


While my parents ordered from the à la carte menu, I ended up getting food from the buffet
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After spending more than 40 minutes in the lounge, we headed towards the gate. In fact, we made it just in time prior to boarding


Gates 15-19 area
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As always, time to head back home!!
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After going through secondary security, we were able to board the plane.
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Well, time to board!
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Some pre-flight information:
Date: 21 August 2016
Airline: Cathay Pacific
Flight Number: CX 846
Route: Hong Kong (HKG) - New York (JFK)
Aircraft: Boeing 777-300ER
Registration: B-KPR
Distance: 8066 miles
Scheduled Departure Time: 6:45 PM
Actual Departure Time: 7:14 PM
Scheduled Arrival Time: 10:40 PM
Actual Arrival Time: 10:43 PM
Flight Time: 15 hrs 55 mins
Departure Gate at HKG: 15
Arrival Gate at JFK: 6

Inflight:
First class
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Mini business class cabin
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Main business class cabin
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My seat, 25K, along with the inflight controls. What I found weird prior to boarding was that my seat was actually assigned by CX according to what was available onboard. However, I was quite content with the arrangement!
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The comfortable legroom
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View from my seat: a China Airlines Boeing 737-800 operated by Mandarin Airlines, B-18607, which will serve as AE1842 back to RMQ
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CX846 is the perfect flight for connecting passengers like myself. By the time boarding was completed, the main business class cabin was completely full!
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Pre-departure drink: Orange juice
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Hot towel
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Flight info
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I was well-settled into my seat for the next 15 hours! ;)
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Once boarding was finally complete, the captain came on with her pre-flight welcome, advising us that we would be a slight delay in arriving to New York by a few minutes due to heavy departure traffic in HKG, as well as that there was going to be the usual turbulence which would occur on and off throughout the entire flight, which is generally expected on these kind of flights.
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We pushed back at 6:51 PM
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The views with a beautiful sunset
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Cabin view with mood lighting in preparation for takeoff
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HKG Control Tower
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Views during the taxi
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Taxiing to Runway 25L
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We then took off 30 minutes behind schedule at approximately 7:15 PM

Making a turn towards Taiwan
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Peace out, Hong Kong!
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Within 10 minutes after departure, the crew came around the cabin to distribute menus as other amenities
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Menu for today's flight
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Amenity kit, mineral water bottle, and US Customs forms were distributed
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Discovering what's on studioCX
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I immediately started with Hello, My Name is Doris, primarily due to the fact that it stars Sally Field and I'm quite a fan of her movies. In particular: Norma Rae, Mrs. Doubtfire, and Lincoln. Sorry that I keep going off track when it comes to movies! Let's get back to the flight! ;)
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Soon, the dinner service started with the cabin crew taking drink orders. Like always, I got a Perrier
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Table setup with the appetiser and garlic bread
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A second round? Don't mind if I do!
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For the main course, I ended up going for the Malaysian seafood curry, which was not bad
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Just as I expected, there was bound to be some turbulence. This was where the first round occurred.
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It took about 20 minutes before things started to smooth out, allowing the crew to resume the dinner service. At that time, the trolley with fruit and cheese plates passed by. Since I wasn't in the mood for dessert, I just asked for some fruit.
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Cabin view from the back of the main J cabin
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Hot towel to officially end the dinner service
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Once the dinner service was over, I headed on to the bathroom with the standard J sink
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Once I got back to my seat, the next thing I knew was the cabin lights changed, ultimately leading to complete darkness.
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I decided to open up the inflight map to find out our current location. We were currently cruising above Japan heading towards the Pacific Ocean with more than 11 hours left of remaining flight time.
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After looking for more programs to watch during the flight, I ultimately went for New Girl yet again!
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I completed watching an episode of New Girl until I realised that the seat belt sign was back on, indicating we were going towards another round of turbulence somewhere near Mt. Fuji. It eventually subsided after 15 minutes.
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After watching a couple of episodes of New Girl, I decided to call it a night after passing Japan.
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As always, it didn't take long for me to set the seat in the fully flat position, and spread out the duvet. Before I knew it, I was ready for bed!
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Surprisingly, I slept for a good 8 hours only to wake up just in time for the breakfast service
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Orange juice to start my "morning" even though I knew it was approaching night-time in New York
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Fruit platter along with yogurt
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Waking up above Canada
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For the main entrée, I chose one of my favourites: assorted dim sum as well as a mini chicken glutinous rice
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Meanwhile, I decided to catch up on what I've missed on The Big Bang Theory!
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Cabin views yet again, with different settings of mood lighting
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Cruising near Toronto, with approximately an hour left before landing
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Time was really flying (No pun intended!)
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Since there was not much to do at this point, I reclined my seat a little bit and watched a couple of more episodes of The Big Bang Theory for the remainder of the flight.
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It wasn't long until the captain came on again stating that we are starting the descent into New York and that we would be landing in 30 minutes
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Starting the descent
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Final shots before landing
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Cabin with mood lighting in preparation for landing


Well, after the crazy journey that my family and I had, we finally landed at John F. Kennedy International Airport a few minutes behind schedule at 10:43 PM
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Actual flight route
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Taxiing to Terminal 7
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Docking at gate 6
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Disembarking/Arrival into JFK


Post-flight:
Just like every US arrival, I went through immigration and customs. However, the surprising thing about this arrival process was that it was very quick. In fact, we made it to the arrival hall within 20 minutes!
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Anyways, as soon as we collected our bags, we were on our way to meet our private cab driver, and then headed back home.


*In January 2017 (a few months after this flight), I heard that CX was relocating to Terminal 8. In my honest opinion, this was a bittersweet moment. I had flown in and out of Terminal 7 for years, and it's quite sad to see CX moving operations. On the bright side, Terminal 8 is a massive terminal which is claimed to be twice the size of Madison Square Garden, and I think the move would be very beneficial for American Airlines passengers as they don't have to exit the terminal. Although I'm excited to see CX's new home in Terminal 8, I'm really going to miss Terminal 7 so much!
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Verdict

Cathay Pacific

9.6/10
Cabin10.0
Cabin crew9.5
Entertainment9.5
Meal/catering9.5

Cathay Pacific The Wing - First Class Section

10.0/10
Comfort10.0
Meal/catering10.0
Entertainment10.0
Services10.0

Hong Kong - HKG

9.8/10
Efficiency9.5
Access10.0
Services9.5
Cleanliness10.0

New York - JFK

8.6/10
Efficiency9.0
Access9.0
Services7.0
Cleanliness9.5

Conclusion

Overall, I would say that this flight was somehow better than I expected. As always, CX always have an outstanding seat onboard business class along with the other features such as the inflight entertainment, crew service, and the meals for the most part. So, I don't have much to complain about. In fact, one thing that I'd like to point out is the somewhat improvement towards the catering, which has been an issue in the past.

I must say, this flight was worth comparing to the Airbus A350-900. It's pretty clear that the 77W has a lack of features that the A350-900 already has, including the Do Not Disturb feature featured in the seats along with the inflight wi-fi. However, I have heard that that CX will be implementing wi-fi on all aircraft within a few years. So, let's see what happens!

Even though it has been a crazy day for all of us, I thoroughly enjoyed the flight, and I was glad that we were able to make it back to New York City by the end of the day. Anyways, thanks for reading this trip report as this is the end of the Summer 2016 trip report series. I hope you enjoyed them. I will be posting more trip reports in the near future. So, be sure to tune in next time for my next travel series!

Informations on the route Hong Kong (HKG) New York (JFK)

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