Flight-Report

Review of Singapore Airlines flight Bangkok Singapore in Business

Airline Singapore Airlines
Flight SQ 983
Class Business
Seat 19A
Aircraft Boeing 787-10
Flight time 01:53
Take-off 14 Oct 18, 20:26
Arrival at 14 Oct 18, 23:19
SQ   #2 out of 128 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 527 reviews
TerryYong
By GOLD 2009
Published on 21st October 2018
Headed to Suvarnabhumi for the flight back on SQ.

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SQ had quite a number of counters for check-in, but with 3 SQ flights departing within a span of 3hrs, this is to be expected.

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Boarding pass and premium lane invite issued.

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Immigration and security through the Priority Lane was definitely hassle-free and took only a maximum of a couple of minutes.

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After immigration and security.

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FIDS

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The SQ Silver Kris Lounge is one level down. The lounge is pretty new, having only opened about a year ago.

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Lounging and dining areas.

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The buffet choices is pretty wide and of good quality. There is a selection of salads and cold cuts.

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Hot mains, including Singaporean and Thai choices.

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Hot finger food and dimsum.

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Thai and Singaporean dessert pastries and cakes

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Ice cream from Haagen Dazs and a local Thai brand.

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Cold beverages. Fresh coconuts were available too.

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Bar counter and barista

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Selection of cocktails available

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Thai teas

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Selection of wines

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Lets dig! Also tried the cocktail, Horizon, which is an interesting blend of vodka, coconut milk liquor and blue curacao.

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Pad thai

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Ginger Crush mocktail and butterfly pea tea.

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Selection of desserts

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And a very delicious sweet durian local ice-cream to end the meal. The BKK Silver Kris Lounge really has much better quality F&B than the homebase lounge back in Singapore. No wonder I also saw a few passengers with TG boarding passes who 'defected' to the Silver Kris lounge instead.

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The boarding gate at D7 was right across from the lounge. The aircraft operating tonight's flight would be SQ's 1st B787-10 aircraft, 9V-SCA. It had landed slightly late from SIN and catering was still underway.

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Judging by the crowded gate, it was gonna be a very full flight.

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14 October 2018
Singapore Airlines
SQ 983
Bangkok Suvarnabhumi (BKK) - Singapore (SIN)
B787-10
9V-SCA
Business Class
Flight Time: 1H54M



Boarding was called and premium passengers boarded ahead of others. Newspapers were available on trolleys along the aerobridge. For some reason, only Door 1 was used for boarding and the aerobridge at Door 2 was not in use, which slowed down the boarding process considerably as all passengers needed to pass through the Business cabin, and also affected the pre-takeoff service in Business as nothing could be done with Economy passengers clogging the aisles.

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First look at the brand new Regional Business Class cabin in 1-2-1 configuration and seats on the B787-10! The cabin looked luxurious, impressive, modern and comfortable, as evident by the "oohs" and "waahs" from the economy passengers streaming pass.

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My seat at 19A, which is a window-seat. The entrance into the seat is narrow, but no problems for my frame. On each seat was placed a pillow and blanket.

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A look at 20A, which is at the last row of the cabin, and an aisle-seat.

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Welcome aboard! The huge IFE monitor is touch-screen enabled and very responsive.

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Literature pocket.

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Utility compartment which contains the headphones and menu. There are USB ports and electrical power point, as well as a hidden vanity mirror which could be pulled out (not shown).

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Seat controls and touchscreen handset. Did not make use much of the handset as it was easier to navigate the IFE selection via the monitor.

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Personal lighting configurations

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Legroom and seat-well. The amount of space, though not as generous as the long-haul seats, is sufficient for me. In fact, I might prefer the cosiness of this seat as compared to the long-haul seats!

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Inflight magazine and guides.

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Noise-cancelling headphones

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View out the window. As you can see, the other aerobridge was not in use.

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After the economy passengers had passed through, the crew rushed to distribute hot towels and pre-departure drinks. A glass of champagne for me, please. Business Class looked rather full this evening.

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Pushed back from the gate.

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Safety video was first played.

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It was followed by an introduction video to the new Regional Business Class seats in the Business cabin.

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For this short flight, I decided to watch The Incredibles 2.

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I was expecting a lengthy taxi to the active runway Rwy19L, but the Captain decided otherwise and requested for departure from the high-speed exit interception, which saved us probably 5mins of taxi time. Being so light for the 2hrs flight, we maybe need not use the full 4km runway for takeoff too.



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Starting the movie.

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Flight info could be displayed on the handset.

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Unlike most other regional routes where SQ has did away with proper menus in Business, opting for only a slip of menu paper, Bangkok flights still received the full menu.

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Choices for this flight.

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And the choices for the SIN-BKK SQ982 sector.

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An extensive beverage menu.

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Due to some turbulence, the crew were only able the start the meal service about 20min into the flight.

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The tray table is deployed from under the IFE screen.

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For the meal, I chose to have the Pad Thai with Prawns. It was served on a tray together with the starter and dessert.

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Starter of Smoked Ham Salad and dessert. The starter was satisfactory.

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Had the lavosh and garlic bread.

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The Pad Thai was served piping hot and was pretty tasty.

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Braised Lamb Shank with rice. The lamb was a bit too tough and gamey is taste.

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Vanilla yoghurt trifle was good.

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Requested for a cup of jasmine tea to end the meal.

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Visit to the lavatory, where there are 2 at the front of the Business cabin. The lavatory size is rather generous compared to the other aircraft. The usual amenities were available.

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An interesting feature is the foldaway bench.

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View of the cabin after meal service is completed.

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Testing out my seat in lie-flat mode.

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And the aisle seat in flat mode with armrests retracted.

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Continuing with my movie. The seat was pretty comfortable in full-flat mode. I can see myself cosying up in this seat for long-hauls as well with no problems. Inflight wifi worked fine as well, and all Business Class pax were entitled 30MB free. For Boingo users with eligible accounts (like me compliments of my credit card), you may sign in the wifi using Boingo account for free!

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All too soon, we were starting our decent into Singapore. Arrival information was available on the IFE.

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Landing into Rwy02L slightly ahead of schedule.

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Parked at the gate with windows all fogged up due to the high humidity.

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A last look at my seat and waiting for disembarkation.

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Last glimpse of 9V-SCA.

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Thanks for reading and comments are welcomed.
See more

Verdict

Singapore Airlines

9.0/10
Cabin9.5
Cabin crew8.5
Entertainment/wifi9.5
Meal/catering8.5

Singapore Airlines Silver Kris Lounge

8.6/10
Comfort8.5
Meal/catering9.0
Entertainment/wifi8.5
Services8.5

Bangkok - BKK

8.5/10
Efficiency9.0
Access8.5
Services8.0
Cleanliness8.5

Singapore - SIN

9.1/10
Efficiency9.5
Access8.5
Services9.5
Cleanliness9.0

Conclusion

SQ certainly has a winning Regional Business Class product on its B787-10. As mentioned by other reviewers, this product is equivalent to many other competitors' long-haul product and with the comfort offered, I have no qualms flying the seat long-haul too. Together with the consistently excellent SQ service onboard and latest IFE system, I dare say that there are not many competing airline which such high standard of product on regional flights which the B787-10s and regional A350s will be replacing.

Information on the route Bangkok (BKK) Singapore (SIN)

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