Review of Air Asia flight Kuala Lumpur Ho Chi Minh City in Economy

Airline Air Asia
Flight AK524
Class Economy
Seat 17A
Aircraft Airbus A320neo
Flight time 02:05
Take-off 18 Jan 19, 18:40
Arrival at 18 Jan 19, 19:45
AK   #13 out of 23 Low-cost airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 114 reviews
AriffAzrai
Published on 22nd February 2019
This is the flight report of my family trip to Ho Chi Minh City also known as Saigon. I went there with my mum, my elder brother, his wife and their 3 daughters.


Airport Experience


My mum & I took a Grab from our house to KLIA2. We reached the airport about 4 hours before our flight time. We would meet with my elder brother and his family at the airport later.
photo airport 1


The airport terminal seemed pretty busy as many Malaysian and expats living in the country took the advantage of the long weekend public holiday (Monday, 21st of Jan was a nationwide public holiday in Malaysia).
photo airport 2


Upon our arrival, my mum decided to have her lunch at "Bibik Heritage Restaurant". While she was taking the order, I went to the currency exchange to change some money into USD & Vietnamese Dong. I bumped into this open-air spotting area while walking towards the currency exchange counter.
photo airport 5


AK's & Indigo's planes.
photo airport 6photo airport 7

After the quick spotting, I returned back to my mum and we went to KFC where I had my lunch (I didnt eat anything in Bibik Heritage Restaurant). Finished eating, we found any available seat to wait for my elder and his family to arrive. While waiting, I went to the 2nd floor of the terminal and found this "World Game Museum".
photo airport 4

View of the airport terminal from the 2nd floor.
photo airport 3


Not long after, my elder brother and his family arrived in KLIA2 from Muar, Johor. We then proceeded to the customs and entered the airside area. Once we already in the airside, we dropped by at Starbucks to drink some Coffees.
photo starbucks

After that, we continued walking towards our gate, P1. Before we reached there, we had to undergoes another security check.
photo boarding gate

Once we entered the boarding gate, we sat there until our aircraft arrived and boarding announcement was called.
photo lining


Boarding Experience


Our actual departure time was slightly delayed due to the late arrival of our aircraft.
photo boarding 1


Passengers were called to board the aircraft based on their zones, but not many of them obeyed the instruction.
photo boarding 2photo a9

Finding our seats.
photo a10


My seat 17A. My mum together with my elder brother and his family were sitting 1 row ahead of my seat.
photo a11


The view from my seat. I really love A320's sharklet. It looks so sleek & sexy!
photo a12



In-Flight Experience


The usual contents of the seat pocket.
photo o1

Boarding still going on. There were 4 cabin crew on duty (the standard number of cabin crew in every AK's flight).
photo o2

After the boarding process completed, our aircraft finally being pushed back and prepared for takeoff. The cabin crew performed the safety demo while our aircraft moving to the runway.
photo o3

Passing through the KLIA2 terminal and its iconic skybridge.
photo o4

Today we will be departed from runway 33.
photo o5

Waiting for another AK's plane to land before our turn for takeoff.
photo o6

Our plane finally took-off and made a sharp left turn.
photo o7photo o8

We were flying through the beautiful evening sunlight during the cruising altitude.
photo o9

15 minutes later, the crew started to distribute the pre-book meals to passengers who purchased them online. My elder brother got me the Roast Chicken with Pesto Sauce and a cup of Hot Coffee.
photo o10

Unfolded the meal. The Chicken, Veges and Mashed Potato tasted just fine, but the Pesto Sauce was quite salty.
photo o11

The crew then performed the regular buy-on-board service followed by inflight sales of gifts and merchandises.
photo o12

The crew came once again to collect trash and the cabin was dimmed to let passengers to have some rest. Soon, the cockpit crew announced that we will land in Ho Chi Minh City shortly. Cabin crew did another trash collection and prepared the cabin for landing.
photo o13

Safely landed in Tan Son Nhat International Airport.
photo o14

Passing the A320 aircraft of latest Vietnamese LCC, Bamboo Airways.
photo o15photo o16

Royal Brunei's A320 with special livery.
photo rb

All passengers really cannot wait to leave the aircraft.
photo sampai

1 last look to our aircraft. Thanks for the ride!
photo last look

It took a while for us to reach to the baggage collection area due to the long queue in passport control.
photo o17photo o18

We took a Vinasun Taxi (a reliable taxi company) from the airport to our hotel.
photo o19



Bonus : Click here display
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Verdict

Air Asia

6.5/10
Cabin8.0
Cabin crew7.5
Entertainment/wifi5.0
Buy-on-board menu5.5

Kuala Lumpur - KUL

7.3/10
Efficiency7.0
Access6.0
Services8.0
Cleanliness8.0

Ho Chi Minh City - SGN

6.6/10
Efficiency6.0
Access7.5
Services5.5
Cleanliness7.5

Conclusion

Air Asia provided a satisfactory inflight experience. With reasonable flight ticket and multiple flights daily to most destinations in its flight network, there is no doubt that I will choose Air Asia again as my preferred air carrier on the future.

Information on the route Kuala Lumpur (KUL) Ho Chi Minh City (SGN)

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