Review of Singapore Airlines flight Hong Kong Singapore in Economy

Airline Singapore Airlines
Flight SQ871
Class Economy
Seat 74H
Aircraft Boeing 787-10
Flight time 04:00
Take-off 31 Jul 19, 19:55
Arrival at 31 Jul 19, 23:55
SQ   #2 out of 134 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 585 reviews
FiamaArin
By 4570
Published on 4th August 2019

introduction


I arrived at HKIA and into a T8 typhoon. I wonder if I would have avoided this storm if my trip wasn't delayed from the original departure day of the previous Sunday.



Singapore Airlines
SQ871
Hong Kong International Airport (HKG) - Singapore Changi International Airport (SIN)
B787-10
9V-SCA
Economy Class
Gate 6

ETD: 07:55PM
ATD: 10:46PM (2 hours 51 minutes late)
ETA: 11:55PM
ATA: 03:16AM (3 hours 21 minutes late)


Airside


I immediately went to the transfer desk to get the boarding pass for my next leg as it wasn't issued at WUX. Was assigned to seat 74H which was the aisle seat of the 2nd last row.


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Crossed through the security screening to access the departure hall.


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Once at the departure hall, I went plane spotting and seat hunting. The terminal was crowded with passengers whose flights were delayed or cancelled.


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Spotted the flight which brought me to Hong Kong the previous week. Probably not the same plane.


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HKIA is great for taking symmetrical architecture shots.


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Passengers were sat all over the place as they waited for their flights or updates on the typhoon.


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I went to the FIDS to look for my gate but it wasn't announced yet.


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As you can see many flights were being re-timed due to the typhoon. My flight was re-timed till 9:25PM as the incoming flight was delayed.


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At around 8:00PM, my gate was announced and I headed towards it. Spotted what I believe is SQ1/2 which flies the SIN-HKG-SFO route.


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The gate assigned to my flight was Gate 6. I took a seat next to a power socket to charge my phone. 


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At approx. 9:15pm, my plane rolled into the gate. It was clear another delay was inevitable.


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I'm pretty excited for this flight as it's my first time on a B787 and I'm glad it's on a SQ B787-10. It's a beautiful plane.


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The waiting area wasn't as full as I expected. Probably as many transiting passengers were not here due to the delays.


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The flight is further delayed for another 30min.


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30min before departure, boarding begins with the priority passengers and those at the back (me).


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on-board


Crossing the airbridge to the plane.


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Earpieces and newspapers were located at the door.


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The economy cabin is lit in a lovely blue shade and the seats were the lastest ones in the fleet.


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My seat for today. Looks like a nice space to be in for this 4-hour flight.


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The HD screen is sharp and crisp. You can log in to the IFE system with your KrisFlyer account. This allows you to save movie bookmarks or other information so you can continue on your next SQ flight with the new IFE.


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Passengers are coming on-board slowly.


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The seat controls. USB charging port and headset socket. I'm disappointed that SQ has not updated their new seat to use a single 3.5mm headphone jack. I believe a single jack is the way forwards. Having to use an adapter is not ideal as it's one more thing to carry and lose.


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Here is the flight information for tonight's flight. I like the new look of this flight map.



A large group of noisy passengers boarded.


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Taking a look at the seat-back material now. Starting with the airsickness bag.


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Safety information card.


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In-flight WiFi information


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KrisWorld In-Flight Entertainment magazine.


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SilverKris magazine.


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KrisShop Duty-Free magazine.


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After the doors were closed, menu cards and a hot oshinbori was handed out to the passengers.


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Western selection.


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Asian selection.


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Drinks menu.


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I took the time to visit the lavatory now as the captain had announced a further hour of delays due to congested airspace and the backlog of planes waiting to take-off.


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The wind and rain is heavy tonight.


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Since the row behind me was empty and the doors were already closed, I went to take the entire row 75. Here's a view from the final row of the SQ B787-10. Maybe I should take one from the middle seat next time.


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The safety video was screened during this time.


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Our flight route being shown on repeat on my neighboring seat's screen.


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Passengers watching movies while waiting for departure.


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Finally at 11:00PM, we were pushed back and we made our way to the runway. Spotted an Air Canada and a United plane sitting at remote stands.


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At approx. 11:20PM, we finally take off. The plane takes a southerly route which I presume was to avoid the typhoon.


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Dinner, or rather supper, was served. I picked the western option as I wasn't keen on more Asian food after a week in China. Dinner was served with a warm roll.


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The meal was passable but the fish was a bit too dry and hard for my taste. The roasted vegetables and dill potatoes were good though.


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I enjoyed the coleslaw and smoked chicken breast. It was simple yet very tasty.


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After the trays were collected, Haagen-Dazs chocolate ice cream was served.


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The meal was completed with 2½ hours to go.


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Still flying southwards.


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A HUD view of the flight. No cameras on SQ flights though.


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I like this shot as it shows how high the ceilings are on the B787-10.


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I fell asleep and woke up just as we were about to land. Having two seats to lie down was great.


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Disembarkation


Finally landed in Singapore. I realized there isn't any external shots this flight but since it was a night flight, I didn't expect to see much anyway plus I didn't get to use the electronic window shade.


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Waiting for the priority passengers to disembark first.


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Parked at T3 Gate A11.


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Several staff were waiting for connecting passengers who had missed their flights with hotel and meal vouchers.


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baggage claim


Collected my bag at Belt 42. This ends my trip to Wuxi, China.


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See more

Verdict

Singapore Airlines

8.9/10
Cabin9.5
Cabin crew9.0
Entertainment/wifi9.5
Meal/catering7.5

Hong Kong - HKG

8.0/10
Efficiency8.0
Access8.0
Services8.0
Cleanliness8.0

Singapore - SIN

9.0/10
Efficiency9.0
Access9.0
Services9.0
Cleanliness9.0

Conclusion

A great flight with SQ and a wonderful way to end the trip getting to experience the new B787-10. The crew was excellent and really give SQ a good image. Only thing which could improve is it's catering. I hope SQ can improve their catering to showcase Singapore as a foodie haven. Also, the new seats are slightly too hard for my liking but that could just be down to personal preference.

Information on the route Hong Kong (HKG) Singapore (SIN)

2 Comments

  • Comment 516012 by
    jish.b SILVER 258 Comments

    Your first flight on a 787, and it was SQ's -10! A great way to get started. Unfortunate about the delay but it looked like everyone was in the same boat. Great descriptions & pictures too, thanks for sharing!

    • Comment 516754 by
      FiamaArin AUTHOR 63 Comments

      Hi Jish.B,

      Thanks for reading my report! I hoped you enjoyed the report. The plane was certainly a great experience. The delay was unfortunate but it's better than the current situation in HK. I hope they resolve the issues there soon.

      FiamaArin

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