Review of United flight Singapore San Francisco in Economy

Airline United
Flight UA2
Class Economy
Seat --
Aircraft Boeing 787-9
Flight time 15:00
Take-off 12 Aug 19, 12:00
Arrival at 12 Aug 19, 12:00
UA   #113 out of 133 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 261 reviews
andreweagles
Published on 1st September 2019

Summary

B787-9 Parked at the gate. Final luggage loading.  Final preparation for the 15 hours flight. 


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NewIFE Interface 



Cabin Shots: 



Meal Service: 
Lunch: Indonesian Curry with Chocolate Ice Cream as Dessert 
Pre-landing : Spicy Korean Styled Noodles  
All of the meals were excellent and an improvement in catering over the years on United Airlines.  



Lavatory 
Typical 787 lavatory design. 
On my previous flight, there was Cowshed branded lotion and other amenities in the lavatory. This time it was empty. 



Arriving into SFO 


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Luggage claim at SFO.  Really efficient. 


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Verdict

United

9.0/10
Cabin9.0
Cabin crew9.5
Entertainment/wifi9.0
Meal/catering8.5

Singapore - SIN

8.4/10
Efficiency7.5
Access8.5
Services8.5
Cleanliness9.0

San Francisco - SFO

8.5/10
Efficiency9.0
Access8.5
Services8.5
Cleanliness8.0

Conclusion

I have flown United between Singapore and USA for almost 20 years now, and this (not so new) non-stop flight is an improvement both in terms of travel time and onboard service. The catering is also better now, however, the mid-flight snack (not pictured-- a small sandwich and kit kat bar) could be improved. The self-serve drinks in the galley during the flight was limited to just mineral water on UA 2 while on UA1 there was a wider selection.

Information on the route Singapore (SIN) San Francisco (SFO)

3 Comments

  • Comment 520101 by
    KévinDC TEAM GOLD 4957 Comments

    Hi there, thanks for sharing your first report here with us! I am pleasantly surprised to see such decent catering on United. It's nice to see the improvements at UA aren't just in the premium cabins.

    Welcome to the site!

  • Comment 520178 by
    KL651 TEAM 4454 Comments

    Thanks for this review.
    The catering is clearly improved tcompared to transatlantic flights and it should be, given the duration of SIN-SFO.
    UA's catering usually tastes good so it seems it tasted excellent on your flight.
    I suppose no amenities such as eyemasks were available ?

    • Comment 520188 by
      andreweagles AUTHOR 2 Comments

      Thanks for the comment I will be posting UA 1 review sometime soon hopefully, which I believe I have more photos of.
      No eye masks, tooth brushes etc were offered by the crew or placed in the lavatory. On the UA 1 flight, it seemed like the cabin crew placed the buisness class amentities (lotions and mosterizouers etc)

    • Comment 520190 by
      andreweagles AUTHOR 2 Comments

      Thanks for the comment I will be posting UA 1 review sometime soon hopefully, which I believe I have more photos of.
      No eye masks, tooth brushes etc were offered by the crew or placed in the lavatory. On the UA 1 flight, it seemed like the cabin crew placed the business class amentities like lotion in the Y lavatories. This seems to have occured on other flights before too judging by other reviews.
      The UA 1 flight food was not bad but not as good as UA2. It seemed like UA1's food was frozen because it was vacumn sealed while UA2 was prepared fresh out of Changi Airport by SATS as it was foil.

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