Review of Singapore Airlines flight from Hong Kong to Singapore in Business

SIA

SQ - Singapore Airlines

Flight taken on 29 December 2019
SQ 865
19:28 03h 32m 23:00
Class Business
Seat 19A
TerryYong
5,176 · 192 · 1 · 8

Unlike the way up, the flight back to Singapore was via Hong Kong on SQ. SQ offers through check-in from Shenzhen Shekou Port to SIN via HKIA. Shekou port was about 40min cab ride from my hotel at Futian. It was a rather big and new ferry and cruise terminal.


photo 49414470726_e2f4d59799_o_d

There were designated check-in counters for the various airlines which offers through check-in from ferry onto the connecting flight at HKG. Baggage were tagged and sent all the way to SIN via HKG. Boarding passes were also issued.


photo 49414675932_67673cc7c8_o_d
photo 49414675907_9519658816_o_d

Cleared departure immigration and security and headed towards the ferry boarding gate. I would be traveling in 'First' class on the ferry. There was a separate waiting area for First class passengers, but the seats were not much different than the rest, just with a leather padding. Also, segregation of the First class area and the others were not enforced.


photo 49413993978_6072d44c62_o_d
photo 49414675847_956791b92e_o_d
photo 49414470681_0c5f53a14b_o_d

Boarding of ferry commenced. First Class was on the upper deck, and it was more of a lounge-style seating. Nothing too fanciful.


photo 49413991673_c993b836e1_o_d
photo 49413993958_4d016a59b7_o_d

There was an attendant who offered a choice of drinks and snacks.


photo 49414675757_eb3ffe479c_o_d
photo 49413991743_65bddbd621_o_d
photo 49413991733_cc4054e626_o_d

My selection, and no, we were not allowed to have more than 1 drink and snack per person.


photo 49414675787_55354ae936_o_d

If the complimentary snack and drink is insufficient, there are more choices available for purchase.


photo 49414470621_afec50f243_o_d
photo 49414470591_4f25c95656_o_d

It was only a 30min ferry ride to HKIA and very soon we docked at HKIA's Skypier, which was connected to the main terminal via an underground people mover. Went to the SQ desks at Skypier to request for my bags to be priority-tagged (they can't do it in Shekou), and also changed my colourless boarding pass to the signature blue-trimmed Business Class boarding pass. You can also claim the HKG airport tax-refund as technically, you are only transiting in HKG.
After security and a short ride on the people mover, we were at the main terminal building where we did a bit of shopping for local snacks.


photo 49413993868_90f460af75_o_d
photo 49413993838_731d471ac4_o_d

Weather was wet and gloomy today.


photo 49414470526_3ecce70904_o_d

Headed to Silver Kris Lounge before departure.


photo 49414675572_a60f9f53a5_o_d

Upon entry, there was an attended bar.


photo 49413993758_1dfbd17885_o_d

Lounging area.


photo 49414470131_3bff5604ca_o_d
photo 49414470206_ff08bb6200_o_d

And the dining area.


photo 49413993738_76e0846e35_o_d

The buffet spread was decent.


photo 49413993658_164ab61966_o_d

Cold beverages in the fridge.


photo 49414470306_58dfa3bd00_o_d

Hot finger food and dimsum.


photo 49414675262_b472c0e2b2_o_d

Salads and desserts.


photo 49414675407_682de0dd7a_o_d

Selection of hot dishes, including served-to-order wonton noodles and laksa which can be ordered from the lounge staff.


photo 49413993708_8083fd46c7_o_d
photo 49414675487_85c1e2d85f_o_d

Interesting soy beancurd station.


photo 49414470356_84aafcca34_o_d

Selection from the buffet. The spread was pretty decent, with the cook-to-order choices a bonus.


photo 49414470266_ee0133658f_o_d
photo 49413993548_91d433135c_o_d
photo 49414675207_4f845fb805_o_d
photo 49414675182_fc1e2a5e11_o_d

Headed to the gate where our Dreamliner was already prepared for departure. The flight was downgraded from the B773ER due to the reduced premium seat demand over the holiday season, hence offering less premium seats and more economy seats.


photo 49413993428_82777436a8_o_d
photo 49414675027_e6f2573bba_o_d
photo 49413993363_efc90f4f80_o_d

29 December 2019
Singapore Airlines
SQ 865
Hong Kong (HKG) - Singapore (SIN)
B787-10
9V-SCE
Business Class
Flight Time: 3H33M

Boarding had already commenced. There was only one aerobridge in use. Newspapers and economy earphones were available at the door.


photo 49413993338_e91f7974ba_o_d
photo 49414675032_2a77f76f58_o_d

Welcomed at the door and turned left into the Business Class cabin with the New Regional Business Class seats.


photo 49414673547_1050ab6ba1_o_d
photo 49414468551_132fd7f433_o_d

View of my seat. Pillow and blanket already placed on each seat.


photo 49413993258_330ae9dc0f_o_d

As there was a family at the last 2 rows and with the Business cabinbeing half empty, I moved forward to row 17.


photo 49414674542_3515751851_o_d
photo 49414674617_0e6f561111_o_d

Noise-cancelling headphones already placed in the side compartment.


photo 49413992738_d7df923883_o_d

Inflight literature and menu. The January selection of the IFE and Silver Kris mag were already loaded.


photo 49414469971_9cbbe8842c_o_d
photo 49414674952_8447b24c58_o_d

Starting (and also the last on the flight) with a hot towel.


photo 49413993188_20c4ba55e6_o_d

Followed by a glass of Laurent-Perrier La Cuvee Brut.


photo 49413993163_a2c96f807e_o_d

Another cabin view before we pushed back. Load factor was about 50% in Business. Economy seemed rather busy though.


photo 49414469996_7ecf03460d_o_d

Pushed back and safety video played, followed by the instructional video for the New Business Class seats.


photo 49413992708_5a434a711c_o_d
photo 49413992698_0b35d059cd_o_d
photo 49414469446_14007aa211_o_d

It was a lengthy taxi to the runway due to bad weather and a long line of departures.


photo 49433773603_92ba80e7d5_o_d

Started on my IFE selection in the meantime.


photo 49414674417_cd69e31e68_o_d

Finally departed about half hour behind schedule.



photo 49414674437_3d7a44d4a7_o_d

As the seatbelt signs were turned on due to the bad weather, my requested Mocha could not be served. Hence requested for a non-alcoholic cocktail of Midsummer Breeze, which was served with a pack of mixed nuts.


photo 49414469381_cfe71e7095_o_d

Lets take a look at the menu for the flight.


photo 49413993143_734b6ec362_o_d
photo 49414674832_4c8757a9dc_o_d

Selection for the SQ866 SIN-HKG sector.


photo 49413993093_d22a5ca029_o_d
photo 49413993053_e9cc4d7f64_o_d

And of course the elaborate beverage list.


photo 49414674782_3e77468493_o_d
photo 49414469776_e8de78fb2c_o_d
photo 49414674762_d6edd3f3d3_o_d
photo 49414469686_9603a04433_o_d
photo 49414469661_236d06e2ec_o_d
photo 49414674687_69e38ba97e_o_d
photo 49414674682_b066ab589c_o_d
photo 49414469636_e2b52ac7d7_o_d

After the seatbelt signs were switched off, I visited the lav, which was clean and well-stocked with the usual amenities.


photo 49413992558_9cdded0684_o_d
photo 49414674347_0dd1af2287_o_d

My mocha was delivered shortly after.


photo 49414469291_5f4f01d0a7_o_d

And dinner serviced commenced.


photo 49414674262_ae4cefe0fa_o_d

Starter was a marinated prawn salad with citrus dressing. The prawns were fresh but I am not a fan of the sourish dressing.


photo 49414469286_5c0c800a02_o_d
photo 49413992453_b70948c0fd_o_d

Assorted bakery items were offered.


photo 49414469191_b1978cc1e5_o_d

For the main, I chose the Roast Duck soup noodles, which was tasty and warming. The portion of duck meat was substantial as well.


photo 49414469181_ed3b513b45_o_d
photo 49414469151_1642a68c3a_o_d

Strawberry ice-cream for dessert.


photo 49413992308_ef3ea69ecb_o_d
photo 49414674037_606976be92_o_d

Followed by a selection of cheeses and fruits.


photo 49414674012_acc4cb6318_o_d

Meal service in progress.


photo 49414674022_b3f85672b5_o_d

My friend has the Shi Quan Wei Mei Chinese cuisine, which started with a selection of Chinese appetisers.


photo 49414468696_2cc2edf4fa_o_d

Main was a delicious Pork Ribs with pumpkin rice.


photo 49414468661_763bbd9839_o_d

Ending with a Roasted Walnut soup, which was weirdly served cold. Normally such Chinese dessert soups are served warm, though the IFM did kindly offer to warm it up if we would want to.


photo 49414468666_833f7a3f40_o_d

Ending with a cup of Maofeng tea and praline.


photo 49413992223_b7117879c0_o_d
photo 49413991748_5273eeaa80_o_d

1.5hrs to go, and spent the rest of the flight surfing the IFE selection.


photo 49414674027_ee57711943_o_d
photo 49413992203_ebac49e6a0_o_d

Cosy empty cabin.


photo 49414673942_5e096d59fa_o_d

We were soon approaching Singapore.


photo 49414673932_5a154cd7d0_o_d

Landing on Rwy02L.


photo 49414468981_1d219c1ec6_o_d
photo 49414673837_acc1990d18_o_d
photo 49413992068_2774a45bd8_o_d

High humidity outside and windows all fogged up as we taxied to Terminal 3.


photo 49413992013_711865ebe6_o_d

Last view of my seat before disembarking.


photo 49413992028_60c18e53dd_o_d

At the last B-gate of Terminal 3.


photo 49414468811_b6904eddd8_o_d
Display all

Product ratings

Airline

Singapore Airlines 8.9

  • Cabin9.5 / 10
  • Cabin crew8.0 / 10
  • Entertainment/wifi9.0 / 10
  • Meal/catering9.0 / 10
Lounge

Singapore Airlines Silverkris Lounge - Business7.6

  • Comfort7.5 / 10
  • Meal/catering8.0 / 10
  • Entertainment/wifi8.0 / 10
  • Services7.0 / 10
Departure airport

Hong Kong - HKG8.9

  • Efficiency8.5 / 10
  • Access9.0 / 10
  • Services9.0 / 10
  • Cleanliness9.0 / 10
Arrival Airport

Singapore - SIN9.0

  • Efficiency9.5 / 10
  • Access8.5 / 10
  • Services9.5 / 10
  • Cleanliness8.5 / 10

Conclusion

A standard SQ Business Class affair on this flight. Though the IFM was friendly and more personable, the rest of the more junior 'blues' lacked personality and engagement. Not that the service was not good, just that it was more of a 'touch-and-go' type of service delivery with nothing memorable. Overall, an SQ-average (SQ's average may be higher than other airlines' average) business class experience.

Did you enjoy reading this?

Let the author know by sharing a clap! It will be greatly appreciated!

8 Clap

TerryYong 's latest reviews

Comments (1)

  • Really love the look of the new regional J cabin; it looks so futuristic.

    Too bad about the crew--sounds like they may have been a bit "robotic" ?

    But then again...

    Overall, an SQ-average (SQ's average may be higher than other airlines' average) business class experience.

    Exactly...SQ's average blows most carriers' service out of the water.

    Thanks for sharing another lovely report

Login to post a comment.
Flight-Report

Ad Blocker Detected

Flight-Report is a free website hosting more than 500 000 pictures and 17 000 reviews, without ads, this website can't exist.

If you enjoy our website, we would greatly appreciate it if you could disable your ad blocker to support us. Thank you for your help and understanding!

How to Allow Flight-Report.com?