Review of Air Asia flight Kuala Lumpur Singapore in Economy

Airline Air Asia
Flight AK 717
Class Economy
Seat --
Aircraft Airbus A320
Flight time 01:15
Take-off 27 Oct 09, 21:25
Arrival at 27 Oct 09, 22:40
AK   #9 out of 21 Low-cost airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 108 reviews
TerryYong
By GOLD 2669
Published on 29th September 2013
After a short 1 night stay in KL, going around having makan and more makan (makan = eating in Malay language), we would be flying back to SIN via Air Asia. As KLIA Transit had just launched a train+shuttle bus service to LCCT and had offered free rides, I was lucky enough to book their free passes online. The KLIA transit started from KL Sentral terminal and the ride took us to Salat Tinggi station where we would then transfer onto another shuttle bus to KLIA LCCT. The entire journey from KL Sentral to LCCT took almost 1 hr.

27 October 2009
Air Asia
AK 717
Kuala Lumpur (KUL) - Singapore (SIN)
A320
9M-AHB


Had arrived at LCCT 3 hrs before our flight as I had wanted to visit the Plaza Premium Lounge in LCCT. My Priority Pass card enabled me free visit to the lounge. Check-in could be done up to more than 3hrs before flight. We had to go through immigration to enter the lounge.

The Plaza Premium Lounge in LCCT was basic, with a small buffet selection, internet terminals, massage chairs, showers etc. Standard lounge offerings.

Buffet area in LCCT Plaza Premium Lounge
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Lounging area
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Cakes, malay kueys, sandwiches, porridge and drinks
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Salad bar. The salad bar looked unappetizing. Hot food of curry chicken, mixed vegetables, steamed rice, pasta and a soup were also offered behind the salad bar. The curry chicken was good!
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Lets have a look at the LCCT departure hall. It looked more like a bus terminal than an airport terminal!

Shops in the departure hall
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Waiting area
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Our flight was slightly delayed for 15min due to late arrival of the aircraft from Tawau. Throughout the wait, loud announcements were made for pax to board, flight delays, last calls, calling of final passengers etc… Quite fustrating. Luckily we had the serenity of the lounge.

Boarding was called at 2120hrs when our scheduled departure was 2125hrs. We had a long walk along the remote stands to the aircraft. Not that I minded as it was photo galore moment.

Air Asia X A330
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Is this out aircraft?
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Yep, it is. 9M-AHB.
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Umbrellas for pax use in case it rains.
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Boarding
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Entering the aircraft
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Entered the aircraft and was greeted by friendly crew. Proceeded to our seats and was surprised that the check-in agent had allocated us exit rows! And we did not even pay extra for it!

Boarding in progress
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Emex row magnificent seat pitch!
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A look at the wonderful seat pitch again
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Boarding was completed very quickly and doors closed. Safety demo was shown manually and a male crew also advised us on the ise of the emergency exits at our seats. Funny guy he is, repeating Only in an emergency a few times to us in an amusing manner when teaching us how to open the exits. Flight time was announced to be a short 30min.

We had a short taxi for a northernly take off. No videos as the windows were all fogged up.

Takeoff and making a left turn.
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Shortly after, seatbelts signs were switched off the the crew started their service. We had pre-booked meals when booking our tickets online and I was really interested to see how the crew could serve a meal on such a short sector. We had booked a Nasi Lemak Meal and a Asian Fried Rice with Satay Meal for RM8 each. Quite cheap for a hot meal onboard. Firstly, one crew came down with aisle with the pre-paid meals and asked pax who had ordered. The meals were then tallied with the boarding passes and then distributed. I saw about 20 meals being handed out.

Our meal
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Asian Fried Rice with Satay Combo Meal
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Nasi Lemak Combo Meal
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The meals were actually quite tasty! After pre-paid meals were served, the crew came down with snacks/merchandise for purchase. A number of sales were done.

Crew conducting sales service.
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After sales service, trash were collected and we had already begun our descend. Service was very efficient.

Cabin view. Cabin was new and clean.
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We approached from the south, offering a nice view of the Singapore night skyline.

Approach into Singapore.
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Landing on Rwy 02L


Arrived 15min late and parked at the gate.
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See more

Verdict

Air Asia

7.1/10
Cabin8.5
Cabin crew7.0
Entertainment/wifi5.0
Buy-on-board menu8.0

Kuala Lumpur - KUL

6.2/10
Efficiency7.0
Access6.0
Services6.0
Cleanliness6.0

Singapore - SIN

9.0/10
Efficiency9.0
Access9.0
Services9.0
Cleanliness9.0

Conclusion

Air Asia offered a very no frills service. Their amazingly low fares from KUL are also unbeatable! Also, the option of a reasonably priced hot meal on the KL-SIN route must also be very welcomed by many travellers, especially those who just wanted a quick dinner bite. The only downside is the very long travel distance from KL city to the LCCT, which is double the flight time.

Information on the route Kuala Lumpur (KUL) Singapore (SIN)

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