Review of Air Asia flight Kuala Lumpur Singapore in Economy

Airline Air Asia
Flight AK 709
Class Economy
Seat --
Aircraft Airbus A320
Flight time 01:30
Take-off 17 Nov 10, 17:00
Arrival at 17 Nov 10, 18:30
AK   #11 out of 24 Low-cost airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 108 reviews
TerryYong
By GOLD 2586
Published on 30th September 2013
17 November 2010
Air Asia
AK 709
Kuala Lumpur (KUL) - Singapore (SIN)
A320
9M-AFI
Budget Class


I had obtained my Air Asia ticket on 10 Oct for the promo price of only RM10 + RM25 taxes!! The taxi from the city to LCCT costs more than double my airfare! Also paid RM12 for a pre-booked meal and drink on the flight, just for the thrill of having a meal on such a short flight.

KL LCCT departure hall
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Air Asia bag drop / document check counters. Most pax were encouraged to check-in online or using the self check-in machines.
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I am quite sure Air Asia has much more flights than MH.
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Air Asia A320 pushed back with KLIA main and satellite terminals in the background.
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Air Asia X A330-300
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Air Asia land!
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The chaotic gate area with boarding announcements blaring every few minutes.
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A few duty free shops available too.
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FIDS of Air Asia's international departures. My flight was delayed for 20min due to late arrival of aircraft from Langkawi.
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Gate T4
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While proceeding to the aircraft, I spotted this A320 with a wheelchair symbol on its engine. Special livery for?
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Under the dark clouds and drizzly weather.
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9M-AFI that will fly me back to SIN
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Boarding in rainy weather, budget style.
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Going towards my seat at 16F.
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On the ramp. Another special livery A320 beside.
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Flight was probably 60-70% full. Leg room just sufficient for the short hop, but the plane was definitely not cleaned!! Trash from the previous occupant (or previous-previous?) were still in the seat pocket! And chewed gum was stuck onto the safety card!!
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Mags in the seat pocket. The inflight magazine was not bad, i must say. (The safety card is from the next seat)
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Tookoff almost an hour late.
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Climbing to 27,000 feet.
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After seatbelt signs were turned off, crew first came round with immigration forms and then starting serving pre-booked meals with coffee/tea. I observed more than 10 pax who had reserved meals on this short flight.
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I had pre-booked the BBQ chicken with potatoes and vegetables.
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The meal was quite alright and serving was generous. I also had a tea to accompany the meal. Due to the very short time, I had to gobble everything within 5 minutes before the crew came around to pick the trash.
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My friend had the Bukhara Briyani.
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I tried some and it was very tasty!
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We only cruised at 27000ft for about 10min before starting our descent.
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Indonesian island of Batam in the distance.
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Flaps down.
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Final approach to Rwy02L.
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Landed at Changi about 20min late and taxiing to the gate.
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We will be parking at Terminal 1 beside this Air Seychelles B767.
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After disembarkation, I did some spotting in the terminal before clearing immigration. JAL B767-300
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Lionair B737-900ER pushing back with a SQ B744 parked at the gate beside it. Apparently the gate is considered a remote stand as the gatehold room is under renovation, thus explaining the SQ plane at terminal 1.
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Lets have a look around the renovated T1. Lots of greenery.
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Shops and cafes.
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More flowers and greenery. If you notice, the carpeting has been replaced with one of almost similar colours to the newer T3.
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See more

Verdict

Air Asia

6.5/10
Cabin6.0
Cabin crew7.0
Entertainment/wifi5.0
Buy-on-board menu8.0

Kuala Lumpur - KUL

6.1/10
Efficiency7.0
Access6.0
Services6.0
Cleanliness5.5

Singapore - SIN

9.0/10
Efficiency9.0
Access9.0
Services9.0
Cleanliness9.0

Conclusion

Overall, apart from the uncleaned seat, I find little to complain about Air Asia, especially with the ridiculous low price paid (at least Air Asia seldom cancel flights as they have the stripes lol). And having a meal served on the short KL sector is such a novelty (haha, I can boast that even SQ business class pax do not get a hot meal). If Air Asia continues to offer low prices frequently, I do not mind travelling with them more often and hope the new LCCT terminal that is under construction beside KLIA will be much better than the current overcrowded dump.

Information on the route Kuala Lumpur (KUL) Singapore (SIN)

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