Review of Bamboo Airways flight Hanoi Ho Chi Minh City in Business

Airline Bamboo Airways
Flight QH213
Class Business
Seat 18A
Aircraft Boeing 787-9
Flight time 01:35
Take-off 07 Sep 20, 14:20
Arrival at 07 Sep 20, 15:55
QH   #41 out of 116 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 17 reviews
vinavia
By GOLD 746
Published on 2nd October 2020

Hi guys. Welcome to my next report on Flight-Report. Today, I will fly with Bamboo Airways from Hanoi to Ho Chi Minh City on Business Class of Boeing 787-9. But first, please check out my trip report about this flight on YouTube. This video is more detailed than the script version on Flight-Report and has more special things there, so I hope you guys will check out, like the video and support to my channel by subscribing Vinavia on YouTube :D    



And here is the script report. Hope you guys will enjoy :D  


Today's flight would start at Terminal 1, Noi Bai International Airport, Hanoi. 


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Let's get inside the terminal


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Departure hall of the terminal


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Today, I would fly on flight QH213 to Ho Chi Minh City, and the estimated departure time would be 1.55 pm.


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Actually, my flight was rescheduled from 16:30 to 13:55, but I didn't really mind about that :D


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Bamboo Airways check-in area


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Today I would fly Business Class with Bamboo Airways for the very first time. I was super excited about this flight :D


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Heading to the check-in counter for Business Class passengers right now.


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Check-in was done super fast, then I went straight to the security check area.


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Thanks to the priority lane for Business Class passengers, I quickly got into airside.


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Now I would go upstairs and head to the exclusive Business Class lounge of Bamboo Airways in Noi Bai Airport.


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Here is the lounge of Bamboo Airways named First Lounge by Bamboo Airways.


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Let's get inside the lounge.



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First things first, I had to take a look at the buffet bars to see what food did they serve here.


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There were plenty of options here like salads, finger food, pastry, fruits, and desserts.


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There was also a Pho-bar if you want to have Vietnamese Pho, and a lot of beverages at the drinks bar.


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More interestingly, at the table, I can order hot dishes inside the a la carte menu, and there were a lot of choices of hot meals here. That's so cool :D


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From the bar, I got some Nicoise salad and Vietnamese spring rolls with dipping sauce.


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For drink, I asked for a glass of peach nectar.


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From the menu, I ordered pumpkin soup with croutons


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And a portion of vegetarian meal with stir-fry tofu, veggies, and rice.


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I like this lounge a lot. It's well-designed, comfortable and not crowded. But most importantly, the food here is delicious.


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Also, this lounge has a great view of the tarmac, which is super essential for aviation geeks like us lol :D


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Time to leave the lounge, go downstairs and head to the departure gate for this flight.


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Here was the departure gate for this flight: gate 11.


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That was the aircraft for today's flight. It has the registration of VN-A818, and it was 0.9 years old.


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Boarding


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Before continuing the boarding process, I had to stay here and wait a bit for some more preparations.


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This Business Class cabin is in an alternating 1-2-1 configuration with 26 Super Diamond seats from Collins Aerospace.


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This was my seat on this flight: seat 18A.


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Legroom was extremely humongous as usual on these kind of seats.


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Welcome drink and refreshing tissue were handed out right after boarding. I chose a glass of detox drink.


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Let's have a closer look at this seat


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Personal screen


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Tray table


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Reading light


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Literature pocket and a small lamp


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On the left side, I had plenty of storage spaces.


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Inside this, I got a universal power socket


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An IFE control with a small screen, which wasn't active on this flight


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A USB port and a headphones jack


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Seat control


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On the right side, there was more storage space


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And it could be lifted to be an armrest.


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What do you think about this seat? For me, this one is the best Business Class seat I've ever experienced :D


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View from my window, and cabin view from my seat. 


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About 30 minutes after boarding, the aircraft started to pushback and taxied to the runway.


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Take-off



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Unfortunately, the IFE system was still not available on 787s :(


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20 minutes after take-off, brunch was served. There were 2 choices of main dish: salmon sandwich or cod congee.


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And this was the meal that I chose. 


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Vietnamese congee with cod


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Some fresh fruits such as orange, watermelon, and cantaloupe.


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For drink, I got a glass of apple juice and another glass of water.


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Salt, pepper, and a tiny tube of soy sauce.


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This brunch was more than what I expected. I liked all the things on the tray, especially the main dish. It was absolutely tasty :D


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View from my window, and cabin view from my seat during the flight.  


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Let's have a look at the lavatory at the Business Class cabin.


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This lavatory was not luxury compared the one in Premium Economy (check out my last report: https://flight-report.com/en/report/48314/bamboo-airways-qh247-hanoi-han-ho-chi-minh-city-sgn) , but this one was still shining clean and well-equipped. 


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Cabin view


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In the literature pocket, I had: an inflight magazine of Bamboo Airways named LOOK, a safety card, and a sickness bag.


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Let's see how this seat looks like when converting into 180 degrees lie-flat bed.


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And this is how it looks like.


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Before landing, drinks and refreshing tissues were served. 


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These were a glass of water and refreshing tissue that I got. 


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After over 90 minutes in the air, the aircraft started to descend and prepared for landing.


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 Landing



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Disembarkation


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My journey had ended at Domestic Terminal, Tan Son Nhat International Airport, Ho Chi Minh City. Thank you for reading and watching, and see you in the next report :D


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See more

Verdict

Bamboo Airways

8.5/10
Cabin10.0
Cabin crew9.0
Entertainment/wifi6.0
Meal/catering9.0

Hanoi - HAN

8.1/10
Efficiency8.5
Access8.0
Services8.0
Cleanliness8.0

Ho Chi Minh City - SGN

7.2/10
Efficiency7.0
Access8.5
Services7.0
Cleanliness6.5

Conclusion

The check-in process was super quick thanks to being a Business Class passenger lol. The lounge, as I said, was amazing. It has cozy atmosphere and many selections of meals. I could say this lounge one of the few best lounges in T1 of HAN. The interiors on the Business Class cabin have a luxurious vibe, and the seat was remarkable and extraordinary comfortable. The flight departed on time and arrived sooner than estimated time. The catering services on this flight were definitely the highlights on this flight, especially the meal service. This brunch or light snack was the best one I've had on Business Class hands down. Also, the crews on this flight were kind, helpful, and professional. In conclusion, I was impressed with the Business Class of Bamboo Airways and I had a great time being on this flight. With this Business Class product, I can imagine how good it's gonna be on the future long haul flights with Bamboo Airways ;)

Information on the route Hanoi (HAN) Ho Chi Minh City (SGN)

4 Comments

  • Comment 564510 by
    Plainfreak 11 Comments

    Very nice report. Bamboo Airways has a solid product by the looks of it! And especially the lounge(food) looks good.
    Thanks for the report.

  • Comment 564535 by
    ThomasDutch GOLD 509 Comments

    Despite Covid-19, it is amazing to see that Aviation is still very booming and busy in Vietnam and it seems that Bamboo is definitely improving over time. A very nice soft & hard product, though boarding when the aircraft is not ready yet is not very nice. Thanks for sharing though!

  • Comment 564825 by
    KévinDC TEAM SILVER 5318 Comments

    Awesome report as always! Bamboo's 787 cabins are all very attractive, especially the Busines cabin. It was such bad timing to receive these new aircraft right as Covid was shutting down travel! I look forward to seeing these beautiful aircraft on long-haul once things get a little better. Bamboo will really give VN a run for their money product-wise.

    Thanks for sharing!

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