Review of Jetstar Asia Airways flight Kuala Lumpur Singapore in Economy

Flight 3K 686
Class Economy
Seat 24A
Aircraft Airbus A320
Flight time 01:15
Take-off 25 Mar 12, 14:35
Arrival at 25 Mar 12, 15:50
3K   #17 out of 21 Low-cost airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 44 reviews
TerryYong
By GOLD 2595
Published on 12th October 2013
Just a night in Kuala Lumpur and back to Singapore next.

25 March 2012
Jetstar Asia
3K 686
Kuala Lumpur(KUL) - Singapore(SIN)
A320
9V-JSJ
Budget Class


Check-in was done online earlier, with the possibility of choosing seats too! Obtained my boarding pass at KLIA about 75min before departure.
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Not many interesting aircraft other lots of MHs and Air Asias. An Emirates B773ER being prepared for flight.
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My Jetstar plane arriving slightly late (reason given by pilot due to congestion at Changi. What's new…).
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First time flying on 9V-JSJ. Rather new plane this is.
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Boarding in progress. Again very friendly and helpful Jetstar crew who were proactively assisting with the storage of cabin bags and guiding pax to seats. Truthfully speaking, other than the different uniform, they seemed like just any other SQ crew during the boarding process. Similar with SQ, a resident of Singapore could also feel like home upon stepping onto a Jetstar Asia flight, haha. Cabin was very clean and new, with Jetstar radio music blaring during the entire boarding process.
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Towards the rear. The plane eventually filled up almost to the brim.
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Across the aisle. Now horrors! The seats on this aircraft could not be reclined! They are all stuck in this very position.
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Very poor seat pitch. Added with the non-reclining seats, it made for quite an uncomfortable short flight. Any flight longer than 2 hours on these seats would be murderous! The seats are so unpopular that Jetstar soon scrapped the seats on their new planes.
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China Airlines B744 parked beside.
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MH B738 taxi into gate.
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Soon, we pushed back with engines starting up. Apologies, but you will hear a child who refused to be strapped in screaming/wailing in most of the below videos.



Safety briefing on this aircraft was pre-recorded. Crew just performed the manual demo while we taxied to the runway.




Sri Lankan A320 following us.
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Took off from Rwy32R for the 30min hop to Singapore.



Making a left turn shortly after takeoff.
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Flying back over KLIA. You can see KLIA2 and a new runway being constructed!
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Window view
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We flew along the coast all the way towards Singapore.
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Snacks or drinks?
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Along the coast again.
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We flew all the way south towards the Indonesian Riau islands before turning up north to Changi. Don't it looked like the Maldives islands?
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However due to traffic, we made turns over Batam, adding 5-10min to the flying time.
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More islands.
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Finally on our approach.
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Congestion at sea too!
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Landing at Changi Rwy02L. Even though we were only 15min late, the crew still apologised for the late arrival. Good job, Jetstar!



Parked at Terminal 1.
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Myanmar Airways A321 beside.
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See more

Verdict

Jetstar Asia Airways

6.3/10
Cabin4.0
Cabin crew9.5
Entertainment/wifi5.0
Buy-on-board menu6.5

Kuala Lumpur - KUL

7.5/10
Efficiency8.0
Access7.0
Services7.5
Cleanliness7.5

Singapore - SIN

8.4/10
Efficiency8.5
Access8.0
Services8.5
Cleanliness8.5

Conclusion

A couple of good flights on Jetstar again. Only complaint is the dreadful non-reclining seats on the return sector. Hopefully Jetstar does not use this plane for flights of 4hrs or more as it could be really unbearable comfort wise!

Information on the route Kuala Lumpur (KUL) Singapore (SIN)

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