Review of British Airways flight Lyon London in Economy

Airline British Airways
Flight BA363
Class Economy
Seat 20F
Aircraft Airbus A319
Flight time 01:35
Take-off 21 Jul 13, 19:20
Arrival at 21 Jul 13, 19:55
BA   #38 out of 68 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 843 reviews
ChrisB
By GOLD 132
Published on 11th December 2021

MY BRITISH AIRWAYS ANALYSIS THROUGHOUT 2012-2019


Hello Everyone and welcome to this flight between Lyon and London, a routine that was about 7 years long.

I usually left from Heathrow, I had to go to the funerals of someone close to me, so it was a last minute flight and I did enjoy the cheaper fares from gatwick (BA opens also a route to Lyon from Gatwick in the winter for the Ski season).

You may have noticed I lived for a good couple of years abroad.
I have kept some pictures, emails and documentation of the flights throughout the years, and I have been flying on the same route, at identical periods (Christmas, Summer holidays, Easter…).

I thought I could do something different, instead of posting FR sporadically I am suggesting to pick up one flight per year, so that we are able to compare and note the evolution of the product offered by BA.

My aim is here to analyse the evolution of service legacies have offered over the years. 

For the 2012 report it is HERE
For the 2013 report it is HERE
For the 2013 incident report it is HERE 
For the 2014 report it is HERE 
For the 2015 report it is HERE 
For the 2016 report it is HERE 
For the 2017 report it is HERE 
For the 2018 report it is HERE 
For the 2019 report it is HERE 


photo 2013photo service

At the time, the fare included (for free):
A checked in luggage in the haul
A cabin luggage
Seat selection
Complimentary meal and drinks (incl alcohol)

  
  For the quality and level of service detailed above, the average price ticket I paid of a SINGLE flight on the LYS - LHR is:

£56 for 2012
£49,6 for 2013 (including a flight redeemed with Avios)
£57 for 2014 (including a flight redeemed with Avios)
£65 for 2015 (including a flight redeemed with Avios)
£50 for 2016 (including a flight redeemed with Avios)
£52 for 2017 (including a flight redeemed with Avios)
£17 for 2018 (including 3 flights redeemed with Avios) - hence the lower average ticket price
£94 for 2019 (including a flight redeemed with Avios) 


photo pricephoto seats-type

the dove flight


Now let's have a look at the report itself


Avios Miles earned with this flight: 250
Status earned: 5


I booked my flights on the BA website directly. 


photo receipt

The flight was operated on an A319 of 144 seats.


photo map-319-european-78151

at lyon - saint exupery airport


My dad dropped me us the high speed rail station where from the T1 is just a short walk away.
I was travelling with my sister. 


photo 36338284_anwsysp62uebyadwj-prckaons3njzj3ewajtator90

I was some time in advance so I could walk a bit outside. These were the times when I wasn't trying to time my presence at the airport just in time! Access to T3 was where the scafolding is.


photo t1-2

I went at the checkin counters, BA were the first one when arriving up the second floor.


photo 20211208_111907

onboard the a319


photo birdd

Aircraft: Airbus A319-131
Registration: G-DBCD
Engines: 2x IAE V25200
Age: 17 Years
Layout: Y144
Observation: with the dove livery, just like G-EUPA, G-EUPG and G-EUPH 



On cruise…


photo aile

Still the old cabin with these super comfy seats.


photo cabinnnn

I really liked the screens on the cabin


photo screens

A picture from my sister's seat… Try to look for me!


photo a319-47214

The generous service. 
Free booze, free snacks and refill free and not even asked for it, they offered it!
And all that for two passengers.   
You don't see on the picture but there were crisps offered, orange juice and coffe, as well as water   


photo crewww

The good old curtain was splitting the J and the plebe, just like nowadays.


photo caniinnenen

Really weird that the weather was bad in Lyon but crossing the channel it turned like a great british summer!


photo channel

Starting the descent over Kent


photo dscent

Time for the magazine review with first up, an article on this dove livery, that was made for the London 2012 Olympic games


photo seatssssphoto 20211209_121334

Followed by a word from the Pilot


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The network coverage



on approach


photo dscent2

And finals


photo finals

landing…


photo landin

Taxiing towards terminal 3


photo taxi

at london - Heathrow airport


photo taxi2

Back then floghts from Lyon were arriving either at Terminal 1 or 3.

It was terminal 3 on this day. 


photo t1-arrival

Walking towards the tube.. I actually never went outside the terminals at LHR..


photo t1-arrival2photo t1-arrival3photo t1-arrival4

Hello Piccadilly line and goodbye all!


photo tube
See more

Verdict

British Airways

8.4/10
Cabin9.0
Cabin crew9.0
Entertainment/wifi7.0
Meal/catering8.5

Lyon - LYS

7.5/10
Efficiency8.0
Access7.0
Services6.0
Cleanliness9.0

London - LHR

7.8/10
Efficiency8.0
Access6.0
Services9.0
Cleanliness8.0

Conclusion

We are going to see that the level of service has been going down over the years, but not the ticket fare, all in the name of the free market and the high competition.

In 2013, on the LYS-LHR legs, I paid on average £49 for a single ticket, using a "free" flight redeemed with avios.
In 2012, on the LYS-LHR legs, I paid on average £56 for a single ticket (so £112 for return).

The cabin was fantastic, I have read somewhere that the seats row had a pitch of 34"! Seats were super comfy and generous.
The cabin crew is a real plus, nothing too fancy but you know what you get on board BAW: no bad surprises of staff being grumpy (unlike AF at the time)
In terms of entertainments, there were a magazine, the screens in the cabin which were really strong for a 2012 product (I am not adding the Wifi criteria on my ranking)
Finally the food on board was free, generous with refill automatically offered,

Information on the route Lyon (LYS) London (LHR)

The contributors of Flight-Report published 22 reviews of 1 airlines on the route Lyon (LYS) → London (LHR).


Useful

The airline with the best average rating is British Airways with 7.3/10.

The average flight time is 2 hours and 9 minutes.

  More information

2 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 588780 by
    Esteban TEAM GOLD 14826 Comments

    Hey Chris !

    Wasn't this A319 in a special livery for the Olympic games in London? I tried to remember the name of the livery but can't figure it out.

    That was again once upon in time.

    I remember, back in 1996 being served a full cold meal on a flight with BA from BSL to LHR, and an english breakfast from LHR to ABZ.

    Those days are well gone !

    • Comment 588784 by
      ChrisB GOLD AUTHOR 1198 Comments

      Hello my friend
      thanks for stopping by.
      Yes this was the "dove" livery indeed painted on this very a319 on 2012 for the london olympic games but it was still visible for a few years after 2012.

      I am suggesting to publish a FR per year to really diagnose what and when went wrong for BA, together with my quick analyse of price ticketing.

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