Review of British Airways flight London Lyon in Economy

Airline British Airways
Flight BA2618
Class Economy
Seat XXA
Aircraft Airbus A319
Flight time 01:40
Take-off 15 Dec 18, 11:35
Arrival at 15 Dec 18, 14:15
BA   #38 out of 68 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 843 reviews
ChrisB
By GOLD 144
Published on 18th December 2021

MY BRITISH AIRWAYS ANALYSIS THROUGHOUT 2012-2019


Hello Everyone and welcome to this flight between Lyon and London, a routine that was about 7 years long.

I usually left from Heathrow, I had to go to the funerals of someone close to me, so it was a last minute flight and I did enjoy the cheaper fares from gatwick (BA opens also a route to Lyon from Gatwick in the winter for the Ski season).

You may have noticed I lived for a good couple of years abroad.
I have kept some pictures, emails and documentation of the flights throughout the years, and I have been flying on the same route, at identical periods (Christmas, Summer holidays, Easter…).

I thought I could do something different, instead of posting FR sporadically I am suggesting to pick up one flight per year, so that we are able to compare and note the evolution of the product offered by BA.

My aim is here to analyse the evolution of service legacies have offered over the years. 

For the 2012 report it is HERE
For the 2013 report it is HERE
For the 2013 incident report it is HERE 
For the 2014 report it is HERE 
For the 2015 report it is HERE 
For the 2016 report it is HERE 
For the 2017 report it is HERE 
For the 2018 report it is HERE 
For the 2019 report it is HERE 


photo 2018

At the time, the fare included (for free):
A cabin luggage

so free seat selection at booking, Complimentary meal and drinks (incl alcohol) and checked-in luggage no more! 


photo servicephoto seats-type

For the quality and level of service detailed above, the average price ticket I paid of a SINGLE flight on the LYS - LHR is:

£56 for 2012
£49,6 for 2013 (including a flight redeemed with Avios)
£57 for 2014 (including a flight redeemed with Avios)
£65 for 2015 (including a flight redeemed with Avios)
£50 for 2016 (including a flight redeemed with Avios)
£52 for 2017 (including a flight redeemed with Avios)
£17 for 2018 (including 3 flights redeemed with Avios) - hence the lower average ticket price
£94 for 2019 (including a flight redeemed with Avios)


photo price

THE FLIGHT REPORT ITSELF


Avios Miles earned with this flight: 250
Status earned: 5  


photo booking

For once I wasn't going to fly on an A320 but one old A319. 


photo map-319-european-66439

British Airways used to use its oldest units, still with the BMI seat and cabin configuration - from Gatwick - where a "leasure" kind of clientele is more observed - hence less demanding - allegedly.


at london - gatwick airport


I arrived at Gatwick airport from Blackfriars station with the Thameslink - which is by the way cheaper than the Gatwick Express from Victoria.


photo train-station

I went to the check in area to drop my luggage off, and you could see here the new and dedicated check in area to business customers.


photo checkin

Not sure why but together with my boarding pass, the staff gave us all some gatwick leaflet! Perhaps I was looking tired and confused?


photo 20211208_112201-96520photo 20211208_112148

Security is up the stairs.


photo departures

and our boarding gate, at the south terminal.


photo gates-48567

onboard the a319


photo 20181215_110133

Aircraft: Airbus A319-131
Registration: G-DBCF
Engines: 2x IAE V25200
Age: 16 Years
Layout: Y144
Observations: Used to belong to BMI and was absorbed into BA's fleet after the merge. 


A door instant for my friend Esteban!


photo porte

The cabin was one of the oldest ironing boards.. ugh


photo old-cabin

Our neighbour… that is now gone…

I am reporting this flight that is just 3 years old and it feels like it was 10 years ago. Things definitely move fast in the aviation industry. 


photo 20181215_111737

I wasn't in the best of moods for the reasons you know it seems like I didn't take that many pictures.


photo img_8325-768x1024

On cruise… Look at the pitch that is super tight.


photo eattstss-32106

Ready for the
 complimentary

    full

      gluttony

         service?

Tadaaaaaa! 


photo tray-table

Time for the magazine review



at lyon - saint exupery airport


photo moteur

Parking next to another A320Neo but due to Heathrow..


photo neophoto t1arrival

And finally to finish, some of my perks with the app


photo mapphoto dashboard
See more

Verdict

British Airways

6.1/10
Cabin6.0
Cabin crew9.0
Entertainment/wifi5.5
Meal/catering4.0

London - LGW

7.0/10
Efficiency6.0
Access6.0
Services8.0
Cleanliness8.0

Lyon - LYS

7.9/10
Efficiency8.0
Access7.0
Services7.5
Cleanliness9.0

Conclusion

We are going to see that the level of service has been going down over the years, but not the ticket fare, all in the name of the free market and the high competition.

The end of the complimentary service is an absolute no go for a legacy carrier in my opinion.

In 2018, on the LYS-LHR legs, I paid on average £17 for a single ticket, using three "free" flight redeemed with avios.
In 2017, on the LYS-LHR legs, I paid on average £52 for a single ticket, using a "free" flight redeemed with avios.
In 2016, on the LYS-LHR legs, I paid on average £50 for a single ticket, using a "free" flight redeemed with avios.
In 2015, on the LYS-LHR legs, I paid on average £65 for a single ticket, using a "free" flight redeemed with avios.
In 2014, on the LYS-LHR legs, I paid on average £57 for a single ticket, using a "free" flight redeemed with avios.
In 2013, on the LYS-LHR legs, I paid on average £49 for a single ticket, using a "free" flight redeemed with avios.
In 2012, on the LYS-LHR legs, I paid on average £56 for a single ticket (so £112 for return).

The new cabin was a bit more modern in terms of colours but the seats were less generous in terms of quality and pitch.
The cabin crew is a real plus, nothing too fancy but you know what you get on board BAW: no bad surprises of staff being grumpy (unlike AF at the time)
In terms of entertainments, there were a magazine, the screens in the cabin which were really strong for a 2012 product (I am not adding the Wifi criteria on my ranking)

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