Review of Lufthansa flight Paris Munich in Business

Airline Lufthansa
Flight LH2231
Class Business
Seat 1F
Aircraft Airbus A320
Flight time 01:25
Take-off 14 Dec 21, 13:30
Arrival at 14 Dec 21, 14:55
LH   #47 out of 68 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 1299 reviews
bldavid
By GOLD 363
Published on 14th December 2021

I work as a tour guide in Iceland and mid-December is one of the few very quiet times of the year – perfect time to travel. I was planning to go to Gambia with Royal Air Maroc but Morocco decided to cancel all flights to and from the country. I booked a Lufthansa flight from Paris to Cairo only four days before departure at a very reasonable rate of 550 € return in business class, and I had already booked a one-way flight from Paris to Budapest with Swiss. Here are all my flights:

Play, Keflavík to Paris, economy class
Lufthansa, Paris to Munich, business class (here)
Lufthansa, Munich to Cairo, business class
Egyptair, Cairo to Aswan, business class
Egyptair, Aswan to Cairo, business class
Lufthansa, Cairo to Munich, business class
Lufthansa, Munich to Paris, business class
Swiss, Paris to Zurich, business class
Swiss, Zurich to Budapest, business class
Wizzair, Budapest to Keflavík, economy class (no flight report)

I took the RER from Gare du Nord. It only went to Terminal 1 (Terminal 2 station was closed) so I had to take CDGVAL to Terminal 2. It was quite a trek (maybe 700 meters) from the station to check-in area 1 at Terminal 2B.


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There was no queue at all at the First/Business class check-in desk unlike at the Economy check-in desks. The agent checked both my vaccination certificate and PCR test although I’m not sure if the latter is also required.


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Priority access was available at the security control although there were very few people anyway.


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The common part of terminals 2B and 2D.


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Let’s go to the lounge. Lufthansa uses the Sheltair lounge. As the Lufthansa website says: “As a Business Class passenger, there is a wide selection of lounges available to you at all major international airports where you can relax, freshen up and, quite simply, feel good.”


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“You’ll receive a warm welcome here: Lufthansa staff will be waiting for you in the reception area to deal with any requests you may have and to provide you with information about your lounge stay and your onward flight.” (source: Lufthansa.com).
There was nobody at the desk. Later I found an employee who was cleaning the tables and who asked me: „Did you scan your boarding pass”?


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„Magazines and daily newspapers are available for you to read” (source: Lufthansa.com)


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„You can choose a seat that matches your mood” (source: Lufthansa.com)
This was not my mood but these were some of the ones I could choose from.


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„The lounge buffet offers beverages and fresh snacks around the clock” (source: Lufthansa.com)
There was a very limited choice of breakfast items and drinks.



Soft drinks and beer. The cans of coke are the 150 ml size. I’ve never seen such small cans. How much can the lounge save on this?


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“Put together a plate of your favourite food” (source: Lufthansa.com)
These are not my favourite foods but I was at the lounge at lunchtime between 12:00 and 12:50 and I was hungry. The soup was really bad. The bread was hard.


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A choice of refrigerated items.


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Otherwise the lounge was almost completely empty so it had plenty of seats.


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I went from the lounge to the gate at about 14.50.


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Boarding started unannounced at about 15:10. Priority boarding was enforced.


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Friendly welcome by the cabin crew when boarding. A disinfectant tissue was offered.


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Lufthansa has the usual intra-European business class: standard economy seats with the middle seat blocked. There were three rows of business class on this flight and the load was only 3/12.


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I originally had seat 2D but soon moved to 1F with a reasonably good legroom.


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Lufthansa A320 first row of business class.


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A sign to remind you that you’re in business class.


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Push-back was at 13.35 for a scheduled departure time of 13.30. Take-off was at 13.50 from runway 27L.


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It was sunny above the clouds.


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The meal was served only 10 minutes after take-off. Here’s the small menu card:


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It looked quite good for such a short flight.


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Boiled beef salad with Pickles, pickled red Onion and Obatzer Cheese Dip with fresh lettuce. I didn’t really like the taste but I appreciated that a proper cold meal was offered on this flight.


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Apricot and Semonila Strudel on Sour Cream with Apricot Compote and Almond Crumbles. It was OK.


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I was asked what I wanted to drink. As the economy class buy-on-board menu was at my seat I choose a Lemonaid from it. There was a charge of 3,50€ for it although the regular drinks offered in business class were free of charge.


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Some apples and chocolates were offered later. I only took the chocolate.


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The view shortly before landing.


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We landed at 15:00 and we were at our parking position at 15:05 for a scheduled arrival time of 14:55.


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Verdict

Lufthansa

6.8/10
Cabin5.0
Cabin crew9.0
Entertainment/wifi5.0
Meal/catering8.0

Sheltair Lounge - 2D

0.2/10
Comfort0.0
Meal/catering0.0
Entertainment/wifi1.0
Services0.0

Paris - CDG

8.2/10
Efficiency8.0
Access8.0
Services8.0
Cleanliness9.0

Munich - MUC

9.5/10
Efficiency10.0
Access8.0
Services10.0
Cleanliness10.0

Conclusion

The lounge was a complete disaster. Lufthansa advertises and sells business class and the lounge is part of the service. Covid or the fact that this a contract lounge or that Lufthansa moved (maybe temporarily) from Terminal 1 cannot be used an excuse to provide a 1 star service by an airline that promotes itself as 5-star.

The flight itself was completely fine: legroom was OK in the first row; catering was nice for such a short flight and the cabin crew were very friendly.

Information on the route Paris (CDG) Munich (MUC)

The contributors of Flight-Report published 49 reviews of 4 airlines on the route Paris (CDG) → Munich (MUC).


Useful

The airline with the best average rating is Air France with 7.5/10.

The average flight time is 1 hours and 26 minutes.

  More information

1 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 589960 by
    Leadership TEAM GOLD 5230 Comments

    Hi David,
    Thank you for your report.
    The Sheltair lounge is bad but it's unfortunately the only lounge available at Terminal 2B/2D, at least, LH pays for it (which is not the case for FI as you know).
    OK tray but I found ridiculous to make you pay for a soft drink available in the bob menu.

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