Review of Lufthansa flight Paris Munich in Business

Airline Lufthansa
Flight LH2231
Class Business
Seat 1F
Aircraft Airbus A320
Flight time 01:25
Take-off 14 Dec 21, 13:30
Arrival at 14 Dec 21, 14:55
LH   #66 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 1597 reviews
bldavid
By GOLD 749
Published on 14th December 2021

I work as a tour guide in Iceland and mid-December is one of the few very quiet times of the year – perfect time to travel. I was planning to go to Gambia with Royal Air Maroc but Morocco decided to cancel all flights to and from the country. I booked a Lufthansa flight from Paris to Cairo only four days before departure at a very reasonable rate of 550 € return in business class, and I had already booked a one-way flight from Paris to Budapest with Swiss. Here are all my flights:

Play, Keflavík to Paris, economy class
Lufthansa, Paris to Munich, business class (here)
Lufthansa, Munich to Cairo, business class
Egyptair, Cairo to Aswan, business class
Egyptair, Aswan to Cairo, business class
Lufthansa, Cairo to Munich, business class
Lufthansa, Munich to Paris, business class
Swiss, Paris to Zurich, business class
Swiss, Zurich to Budapest, business class
Wizzair, Budapest to Keflavík, economy class (no flight report)

I took the RER from Gare du Nord. It only went to Terminal 1 (Terminal 2 station was closed) so I had to take CDGVAL to Terminal 2. It was quite a trek (maybe 700 meters) from the station to check-in area 1 at Terminal 2B.


photo 01photo 02

There was no queue at all at the First/Business class check-in desk unlike at the Economy check-in desks. The agent checked both my vaccination certificate and PCR test although I’m not sure if the latter is also required.


photo 03

Priority access was available at the security control although there were very few people anyway.


photo 04

The common part of terminals 2B and 2D.


photo 05

Let’s go to the lounge. Lufthansa uses the Sheltair lounge. As the Lufthansa website says: “As a Business Class passenger, there is a wide selection of lounges available to you at all major international airports where you can relax, freshen up and, quite simply, feel good.”


photo 06

“You’ll receive a warm welcome here: Lufthansa staff will be waiting for you in the reception area to deal with any requests you may have and to provide you with information about your lounge stay and your onward flight.” (source: Lufthansa.com).
There was nobody at the desk. Later I found an employee who was cleaning the tables and who asked me: „Did you scan your boarding pass”?


photo 07

„Magazines and daily newspapers are available for you to read” (source: Lufthansa.com)


photo 08

„You can choose a seat that matches your mood” (source: Lufthansa.com)
This was not my mood but these were some of the ones I could choose from.


photo 09photo 10

„The lounge buffet offers beverages and fresh snacks around the clock” (source: Lufthansa.com)
There was a very limited choice of breakfast items and drinks.



Soft drinks and beer. The cans of coke are the 150 ml size. I’ve never seen such small cans. How much can the lounge save on this?


photo 16photo 18

“Put together a plate of your favourite food” (source: Lufthansa.com)
These are not my favourite foods but I was at the lounge at lunchtime between 12:00 and 12:50 and I was hungry. The soup was really bad. The bread was hard.


photo 19

A choice of refrigerated items.


photo 20

Otherwise the lounge was almost completely empty so it had plenty of seats.


photo 21photo 22photo 23

I went from the lounge to the gate at about 14.50.


photo 24

Boarding started unannounced at about 15:10. Priority boarding was enforced.


photo 25

Friendly welcome by the cabin crew when boarding. A disinfectant tissue was offered.


photo 32

Lufthansa has the usual intra-European business class: standard economy seats with the middle seat blocked. There were three rows of business class on this flight and the load was only 3/12.


photo 26photo 27

I originally had seat 2D but soon moved to 1F with a reasonably good legroom.


photo 29

Lufthansa A320 first row of business class.


photo 30photo 31

A sign to remind you that you’re in business class.


photo 33

Push-back was at 13.35 for a scheduled departure time of 13.30. Take-off was at 13.50 from runway 27L.


photo 34

It was sunny above the clouds.


photo 35

The meal was served only 10 minutes after take-off. Here’s the small menu card:


photo 36

It looked quite good for such a short flight.


photo 37photo 38

Boiled beef salad with Pickles, pickled red Onion and Obatzer Cheese Dip with fresh lettuce. I didn’t really like the taste but I appreciated that a proper cold meal was offered on this flight.


photo 39

Apricot and Semonila Strudel on Sour Cream with Apricot Compote and Almond Crumbles. It was OK.


photo 40

I was asked what I wanted to drink. As the economy class buy-on-board menu was at my seat I choose a Lemonaid from it. There was a charge of 3,50€ for it although the regular drinks offered in business class were free of charge.


photo 41photo 43photo 42

Some apples and chocolates were offered later. I only took the chocolate.


photo 44

The view shortly before landing.


photo 45

We landed at 15:00 and we were at our parking position at 15:05 for a scheduled arrival time of 14:55.


photo 46
See more

Verdict

Lufthansa

6.8/10
Cabin5.0
Cabin crew9.0
Entertainment/wifi5.0
Meal/catering8.0

Sheltair Lounge - 2D

0.2/10
Comfort0.0
Meal/catering0.0
Entertainment/wifi1.0
Services0.0

Paris - CDG

8.2/10
Efficiency8.0
Access8.0
Services8.0
Cleanliness9.0

Munich - MUC

9.5/10
Efficiency10.0
Access8.0
Services10.0
Cleanliness10.0

Conclusion

The lounge was a complete disaster. Lufthansa advertises and sells business class and the lounge is part of the service. Covid or the fact that this a contract lounge or that Lufthansa moved (maybe temporarily) from Terminal 1 cannot be used an excuse to provide a 1 star service by an airline that promotes itself as 5-star.

The flight itself was completely fine: legroom was OK in the first row; catering was nice for such a short flight and the cabin crew were very friendly.

Information on the route Paris (CDG) Munich (MUC)

Les contributeurs de Flight-Report ont posté 63 avis concernant 5 compagnies sur la ligne Paris (CDG) → Munich (MUC).


Useful

La compagnie qui obtient la meilleure moyenne est Discover Airlines avec 7.8/10.

La durée moyenne des vols est de 1 heures et 27 minutes.

  More information

1 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 589960 by
    Leadership TEAM BRONZE 5472 Comments
    Hi David,
    Thank you for your report.
    The Sheltair lounge is bad but it's unfortunately the only lounge available at Terminal 2B/2D, at least, LH pays for it (which is not the case for FI as you know).
    OK tray but I found ridiculous to make you pay for a soft drink available in the bob menu.

Login to post a comment.