Review of American Airlines flight Buenos Aires Miami in Economy

Airline American Airlines
Flight AA928
Class Economy
Seat 35A
Aircraft Boeing 777-200ER
Flight time 08:30
Take-off 28 Jan 13, 11:00
Arrival at 28 Jan 13, 17:30
AA   #71 out of 133 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 410 reviews
viajero90
By 5970
Published on 16th December 2013
Hi everyone!
I’m glad to share with you the FR of one of my latest flights! EZE to MIA con American Airlines seasonal daytime flight.


Date: 28/01/13
From: Buenos Aires EZE
To: Miami MIA
Dep: 11.00 (11.00 real)
Arr: 18.05 (17.30 real)

We arrived at EZE 3 hours before departure. The night before I checked myself in and chose the seats. I hate it that you can’t choose the good seats when you book the flight because they are blocked, so you have to wait until checking in, or pay something like u$60. So when we got to EZE we went to the self check in machines to print our boarding passes (they have an agent check your travel documentation here). Then we went to the counter to leave our baggage. There was a big line to do this, the flight was almost full!

Self check in machines at EZE
photo SAM_1438

EZE Terminal A
photo SAM_1440

EZE information board
photo SAM_1442

EZE Terminal A
photo SAM_1443

Passport and boarding pass
photo SAM_1447

I went through migration and once you get to this point you can go to the duty free or go to the waiting area on the old Terminal A. Some month before my flight the new Terminal B opened, ant the three terminals (A, B and C) are connected on the airside. I went walking though this new area and I really liked it! They have some shops, a Starbucks, bars, etc.

EZE Terminal B airside
photo SAM_1462

EZE Terminal B airside
photo SAM_1469

EZE Terminal B airside
photo SAM_1470

EZE's butcher on Terminal A
photo SAM_1483


At this time at EZE it’s mainly wide bodies that arrive early in the morning from the USA and Europe. The smallest planes I saw were Austral’s Embraer 190.


A classic at EZE, Iberia's A346
photo SAM_1450

Aerolineas Argentinas A343
photo SAM_1451

Lufthansa Boeing 744
photo SAM_1456

Lan Airlines Boeing 763
photo SAM_1463

Air Europa A332
photo SAM_1468


At 10.15 boarding started. The flight attendants greeted us and it really surprised me that they were all (very) adult females (from 45 and on!). I was used to Emirates crew that they are extremely young! Hehehe. They were all very professional and cheerful (except the “latin” one). Also there was one of them who was retiring after 45 years of service! Amazing!


Boarding call
photo SAM_1482

AA Boeing 772 and LH Boeing 744
photo SAM_1486

Bussiness class
photo SAM_1487

Economy
photo SAM_1492

American Airlines Boeing 772 from JFK
photo SAM_1501


At 11.00 we took off. Very punctual. Some minutes later they gave us the snack: A coke can and some pretzels. One hour later they served the lunch. The options were meat or chicken. I took the meat. It wasn’t anything special. There was a caramel flan for dessert.

EZE's graveyard
photo SAM_1514photo SAM_1518

El Palomar Airbase
photo SAM_1525

Snack
photo SAM_1531

Lunch
photo SAM_1536


During the flight I entertained myself reading the magazines onboard, I watched a couple of episodes of the TV series “Bones”, and I played Tetris. The IFE on AA’s 777-200 isn’t anything special at all.

Onboard magazines
photo SAM_1499

IFE screen - Airshow
photo SAM_1542


My seat was 35A on, next to the window on the left side of the plane. It was comfortable for just 8 hours on a daytime flight. The legroom was ok.

One hour before landing they gave us another snack. It was really good! It included a salad with cheddar cheese, Serrano ham, and tomato, a big meat empanada (was amazingly tasty), some crackers and an alfajor (it’s like type of cookie filled with dulce de leche). When I asked the “latin” flight attendant a second can of coke she refused to give me the can! And she had lots of it on the trolley! She said it was unfair if I received two cans and the rest of the passenger just one. I couldn’t believe it!

Pre arrival snack
photo SAM_1550

Kingston Airport seen from the sky
photo SAM_1548

At 17.15 Miami time we started our descent. We passed above the Everglades and finally at 17.30 we landed.

The Everglades
photo SAM_1563photo SAM_1571


We took the air train to the migrations building.

photo SAM_1578photo SAM_1580













See more

Verdict

American Airlines

6.8/10
Cabin7.5
Cabin crew7.0
Entertainment/wifi6.0
Meal/catering6.5

Buenos Aires - EZE

6.4/10
Efficiency6.5
Access2.0
Services7.5
Cleanliness9.5

Miami - MIA

7.8/10
Efficiency10.0
Access7.0
Services7.0
Cleanliness7.0

Conclusion

Well this is my second FR on this site, I hope you have enjoyed reading it and the pictures, I have some other flights to update, when I’ll have the time I’ll do it ;-)
Any comments and critics are welcomed!

Information on the route Buenos Aires (EZE) Miami (MIA)

18 Comments

  • Comment 95192 by
    maffre 14 Comments

    I liked the photos of the B terminal.

    In my opinion (considering that EZE is not one of the most important airports in the world) has some of the most neat and clean terminals.

    why you scored with 2 access and parking?

    Again, great FR!

    • Comment 285397 by
      viajero90 AUTHOR 80 Comments

      Hey! I'm glad you liked the report!

      Yes, I agree that EZE is very clean, specialy the new terminals.

      I marked with a 2 on access and parking for two reasons:
      - I think that EZE is very bad connected with the Capital Federal area of Buenos Aires, there should be a suburban train line, or a metro extention to the airport, not only the expensive and unconfortable Manuel Tienda Leon shuttle and taxis/privet cars. It's also bad connected to AEP airport as well. But we all know that public transportation is a complicated issue in Argentina.
      - The person that drove me to EZE wanted to leave the car on the covered parking (as we were going to be out of town for 10 days, and he wouldn't take the risk to leave the car unprotected during the summer) and it was completly full, as there are not many places as there should be. The only way to get a place there was by bribing someone.

      I cannot make a comparison between AR and LAN and AA because I never flew long haul with the local carriers!

      Thanks for your comments!

      Saludos

  • Comment 95193 by
    maffre 14 Comments

    the AA economy is better product than AR or LAN?

  • Comment 95205 by
    Papoumada SILVER 5594 Comments

    Thank you for this cemprehensive report.

    The attitude of the latin F.A. is miserable. I doubt AA faces bankcrupcy if you are offered a second coke !

    The catering looks so-so, but you mention it is good, which is most important.

    Thanks for sharing.

  • Comment 95214 by
    lagentsecret SILVER 10551 Comments

    Thanks for sharing this FR

    The behavior of the latin FA is a shame :(

  • Comment 95221 by
    Chibcha 425 Comments

    Thanks for sharing!

    EZE indeed looks great, it's awesome how better airports in LatAm are getting! The product looks good, and the empanada tasty, I would have felt outraged by that FAs attitude, luckily I haven't been given a no when asking for a second serving.

  • Comment 95281 by
    KL651 TEAM 4447 Comments

    Thanks for this FR.
    The meals look surprisingly tasty for AA!
    Too bad for the nasty latin FA, otherwise you'd have had a better souvenir of the flight.

  • Comment 95310 by
    Leadership TEAM GOLD 4320 Comments

    Thanks for this comprehensive report, the cold cuts on the second serving seem tasty and fresh.

    Shame for the latin FA :( She should be the one who is retiring ^^

  • Comment 95379 by
    A380B77W 4348 Comments

    Thanks for this nice report :D !

  • Comment 95547 by
    pititom GOLD 10214 Comments

    Thanks for this new FR. Very nice photos and comprehensive views of the airport, cabins, aso...a complete FR as if you had written plenty before ;)

    A full can...that's luxury by US carriers standards ;)

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