Review of Boutique Air flight Pittsburgh Altoona in Economy

Airline Boutique Air
Flight 4B845
Class Economy
Seat --
Aircraft Pilatus PC-12
Flight time 00:40
Take-off 09 Aug 22, 16:20
Arrival at 09 Aug 22, 17:00
4B 5 reviews
ISTFlyer
By SILVER 255
Published on 19th August 2023

Report No: 2022-803


Dear folks,

Welcome to this brand new series where I originally intended to fly 3 different US domestic products which I have never flown before but schedule changes and cancellations ruined the original plan of the trip so I had to make some modifications on my mini side trip within the United States of America.


After replanning the itinerary, I was luckily able to squeeze flying Boutique Air as I had an open ticket with them as my plan of flying them earlier in June 2022 was cancelled last minute due to changes in my personal schedule. In this report, I would be sharing my experience of my first Pilatus flight which was with Boutique Air from Pittsburgh to Altoona and then to Baltimore ( next report ) which are routes part of the Essential Air Service program in the USA.

Boutique Air stopped flying to Altoona in September 30, 2022 and now the Essential Air Service to/from Altoona, PA is now operated Contour Airlines with flights to/from Philadelphia instead, thus this report would cover a terminated route.


So the original itinerary for this trip was as following, but flight #2 had been cancelled, which required a change to the itinerary.


Routing

  • G4 2581 Washington Dulles to Nashville ( Economy Class ), Airbus A320 Not available
  • MX 521 Nashville to Hartford ( Nicest Class ), Airbus A220-300 Not available
  • WN 2264 Hartford to Baltimore ( Economy Class ), Boeing 737-700 Not available

However the actual itinerary is as below



Loads for this flight

50% - 4 out of 8 seats were occupied today 


On the day of travel, I took bus 28X to the airport, which costs $2.75 one-way.


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The bus was empty and the ride was smooth as for most of the journey the bus either uses dedicated bus lanes or freeways.


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I was at the airport 100 minutes before scheduled departure time since earlier during the day, I got a voicemail from Boutique Air that the check-in desks were going to close at 3pm ( 80 minutes before scheduled departure ) for that day.


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There was only one check-in desk available and at the check-in desk, my weight was being asked such as my backpack was weighed due to fuel balance reasons.


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Then my boarding pass for the first leg to Altoona was handed, but I was checked all the way to Baltimore
I was told that my onward boarding pass to Baltimore would be handed to me upon disembarkation at Altoona.

Boutique Air passengers could use the First Class security lane at Pittsburgh Airport and the ground staff has informed me about that at check-in. 


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Security at Pittsburgh Airport is located at the lower level and the lines were pretty short that Tuesday afternoon.


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Despite some of these small airlines using private jet terminals at airports, Boutique Air was using regular gates at their while they were flying to Pittsburgh so it is required to use the AirTrain to the concourse where the gates are located.


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The train ride is short and uneventful.


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Other than the edges of the car, there are no seats on these vehicles, probably due to capacity reasons.


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After we have arrived to the concourse, it was time to head upstairs to the gate level.


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THE CLUB AT PIT - PITTSBURGH AIRPORT


As I had PriorityPass, I was able to visit The Club lounge at Pittsburgh before my flight. Boutique Air doesn't provide any lounge access to anyone.


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Here is what is on offer that day


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The buffet


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The salad bar


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There is also a table where fruits are available


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The drinks section


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The lounge also has a bar which was not pictured from a closer spot.


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The food was indeed quite OK for a PriorityPass lounge at a medium-level airport and the hot blueberry cobbler was delicious. 


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While at the lounge, the Boutique Air gate agent had called me through my cellphone and told me that our aircraft is ready and we could depart early if everyone is ready so I packed my belongings and started walking to the gate.


GATE AREA & BOARDING


FIDS


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Boutique Air used Concourse A alongside 4 other carriers


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The edge of the concourse is deserted with no other flights.


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N111WG was there, parked at stand A16, which would be our aircraft for the day.


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This Sun Country 737-800 was also visible at that time


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After arriving at the gate, the gate agents thanked me for coming early and told us that we would board soon


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About 30 minutes before scheduled departure boarding started and we used a closed to public elevator to go downstairs to the apron in order to board our Pilatus PC-12. At the tarmac, the co-pilot checked boarding passes and told us where to sit.


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I was been told to sit at the second or third row so I chose a second row seat which had decent legroom.


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The seats are similar to private jet seats and they are very comfortable, especially when comparing to slim Economy Class seats on narrow-body jets. 


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Before pushback, our co-pilot has instructed the safety briefing for this aircraft and asked whether anyone would like any soft drinks or snacks since moving and standing up during the entire flight is forbidden due to safety reasons.


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I have asked for a bottle of water.


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We were able to start engines 20 minutes before scheduled departure time and start our taxi


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Some Embraer aircraft at remote stands. Republic Airways has a maintenance facility here as most of the aircraft there are registered under them.


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US military jets


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And after a short taxi, it was time to take-off.


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Shortly later, we were over the clouds.


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I had a small nap and woke up just before landing at Altoona


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Where we have landed 23 minutes ahead of our scheduled arrival time.


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The airport was pretty empty that day


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And after a short taxi, we have parked


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ALTOONA BLAIR COUNTY AIRPORT - AOO


After disembarking the aircraft, a member of the ground staff handed my onward boarding pass and directed me through the departures hall for my onward flight to Baltimore; while all the other passengers, whose final destination was AOO were directed towards the exit.


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So, this report has came to an end and the journey would continue shortly with the last part of the series which is the onward flight to Baltimore with the same aircraft.
Thanks for reading this Flight-Report and hope to see you on another Flight-Report.

See more

Verdict

Boutique Air

7.1/10
Cabin8.0
Cabin crew8.5
Entertainment/wifi5.0
Meal/catering7.0

Pittsburgh - PIT

8.3/10
Efficiency8.5
Access8.0
Services8.5
Cleanliness8.0

Altoona - AOO

7.1/10
Efficiency9.0
Access9.0
Services3.0
Cleanliness7.5

Conclusion

It was pleasant to fly with a Pilatus PC-12 first time and the large, wide seats and the private jet vibe was appreciated, especially when flying on an Essential Air Service route for a low price.

The experience at PIT was also pleasant with a decent contract lounge that I could access with PriorityPass.

Related

2 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 634963 by
    KévinDC TEAM SILVER 6744 Comments
    Cool to see a report on the PC-12 as there aren't that many! It definitely does have a private jet look/feel, though I'm never a fan of seats that face each other, unless travelling with someone else. The legroom is good, but it usually feels reduced when sitting in front of a stranger and trying not to touch feet, haha. Totally fine for a 40 min flight.

    It's fun to see these reports on EAS routes, thanks for sharing!
    • Comment 635023 by
      ISTFlyer SILVER AUTHOR 399 Comments
      Hi Kévin and thanks for your comment,

      Cool to see a report on the PC-12 as there aren't that many! It definitely does have a private jet look/feel, though I'm never a fan of seats that face each other, unless travelling with someone else.

      - I am also not a fan of those seats, especially if I was going to sit with a stranger face to face for the entire duration of the flight :)

      The legroom is good, but it usually feels reduced when sitting in front of a stranger and trying not to touch feet, haha. Totally fine for a 40 min flight.

      - That is totally correct, I couldn't imagine this flight being full on a Tuesday afternoon so I might have been lucky.

      It's fun to see these reports on EAS routes, thanks for sharing!

      - You're most welcome!

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