Review of Qantas flight Sydney Melbourne in Economy

Airline Qantas
Flight QF427
Class Economy
Seat 49K
Aircraft Airbus A330-300
Flight time 01:35
Take-off 10 Dec 22, 09:00
Arrival at 10 Dec 22, 10:35
QF   #29 out of 95 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 176 reviews
koresh
By SILVER 1656
Published on 29th December 2022

Qantas QF427 Sydney to Melbourne


Flight Details:
Airlines: Qantas 
Flight: QF427 SYD - MEL
Reg: VH-EBJ "Margaret River"
Aircraft: Airbus A330-202
Class: Economy
Departure Sydney Domestic Terminal 3: 9.00am
Arrival Melbourne Terminal 1: 10:35am
Flight time: 1 hours 35 minutes
Distance: 713 km or 443 miles


VIDEO: Qantas QF427 Sydney to Melbourne



Introduction


This report is from Dec 2022. I decided to book the holiday, which I call the "Great Aussie Fly". This trip would cover parts of Australia, I haven't travelled before.


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Original plan was 22 days of drive, but it was dropped due to weather conditions. As reported in news, Darwin had storm and temperatures are very high in Alice Springs. I have driven almost all of South East Australia from Port Douglas in Far North Queensland to Port Augusta, South Australia. If you enjoy long drives, check channel -> @Roadcamz


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Pre-Booking


I had planned this trip for years but due to various reasons, kept getting deferred. As I saw an opportunity this year, decided to book the trip.
Had options to book between Qantas, Virgin Australia and Jetstar.

I checked the multi-city flights and decided to fly with Qantas, which offered the best routing and aircraft variety.  I haven't flown with Qantas since 2015.


Routing

  • QF427 - Economy - Sydney - Melbourne - Airbus A330-200 You are here
  • QF9 - Business - Melbourne - Perth - Boeing 787-9 Coming soon
  • QF1604 - Economy - Perth - Darwin - Airbus A320-200 Coming soon
  • QF1960 - Business - Darwin - Alice Springs - Embraer E19L Coming soon
  • QF791 - Economy - Alice Springs - Sydney - Boeing 737-800 Coming soon

Booking


I decided to book flights after checking car rentals and hotels after preparing itinerary. This flight was booked separately as I was unable to book a ticket with enough transit time.

I chose to fly on this flight as it was a Airbus A330-200, an aircraft type which had eluded me before. I chose the seat while booking the flight.


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Day before departure, I received an email with complimentary lounge access. I paid for the access and received an email with details.


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Arriving at Airport


I had originally planned to take train to airport. On the day of flight, I checked the train timetable and noticed there is trackwork on the Airport line and I would have to change to bus. I didn't want to drag the bag early morning and then change from train to bus, Not sure how crowded the bus would be and the traffic. I would have missed the flight if something went wrong.

Decided to ditch the idea and drive to airport as I didn't want uncertainty with taxi. I booked parking online and drove to airport.

I reached airport at 7.30am. Took a photo to remind myself, where I had parked as I would be returning after few days.


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After parking car, reached the bus stop to catch bus to terminal 3.


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Planespotting while waiting for bus.


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I would be boarding from the 2nd last stop, bus was full. I squeezed in with my checked bag as it was almost 7.45a.m. Others waited for next bus.


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Bus reached the terminal 3 around 8a.m.


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Check-in


After alighting the bus, crossed the road and entered the terminal. Took escalator to departure area.


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I had taken screenshot of the boarding pass on the phone after online check-in.


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Printed the boarding pass and baggage tags. Bags was scanned and the self loaded in the baggage drop area.


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Security


After completing the baggage drop. I went to security as seen below. Time was almost 8.10am.


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Security check queue was moving, I joined the queue. Australian airports have new x-ray system, where electronic devices can be left in bag during security scanning. Full body scan was conducted during the security check.


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Flight schedule displayed above security, The flight with wireless signal are wifi enabled.


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Line kept moving and security was completed by 8.15a.m


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Lounge


After security, I entered the departure area. Qantas Club lounge is located on the left after clearing security. Entered the lounge area and took escalator upstairs.


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Qantas club lounge location.


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Entered the lounge after scanning boarding pass on the phone. Breakfast was available.


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I didn't have much time as it was almost 8.30a.m. I got bread, baked beans, an egg and muesli with honey and butter.


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Drinks choice was Orange juice, mixed veggie or water. Tea and coffee was also available. I had a mix veggie drink as I didn't have much time. Bar was closed, alcoholic drinks are available after mid-day.


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boarding


Time was almost 8.40a.m and I decided to head to boarding gate. Took the escalator down and walked about 3-4 minutes to reach gate. Queue had formed for boarding.


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Passengers were asked to scan their boarding pass on paper or phone.


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Boarding was front door, Crew were waiting to greet and check boarding details.


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Onboard


I was seated on the starboard side. was asked to go straight and turn right. Flight was full. Economy seat was 2-3-2 arrangement.


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Reached my allocated seat, Co-passenger was already seated. I placed my handbag in overhead space and sat in the window seat.


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Announcements made by Customer service manager and captain.


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Bags loading on flight.


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Boarding continued for few more minutes.


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I began exploring the seating area, I hadn't flown Qantas for few years, I thought this flight being domestic, they have removed the screens.


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Seat spacing was enough for me. Seat on this aircraft was made of cloth and was comfortable to sit.


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SEat Pocket MAterial [SPM]


I checked the seat pocket,which contained the Safety card, Qantas magazine, sickness bag and someone had left their baggage receipt from previous flight.


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Qantas Airbus A330-200


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Front full view.


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Middle pages


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Back of the safety card.


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Qantas magazine


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I also found the iPad which was the entertainment screen.


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While explored the seat, boarding was completed and bags were loaded on the flight.


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Pushback and Taxi


Pushback commenced shortly after the doors were closed and Captain came on the speaker to inform flight details.


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It would be short taxi as runway 16R was used for landing and departure.


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Watched Singapore Airlines first departure of the day while aircraft was holding for arrivals and departure. Watch video to experience the flight.


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Sydney skyline in sight as a Jetstar Airways is on approach to land on runway 16L.


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Departure


After Singapore Airlines, it was turn for Qantas QF427 to depart.


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After a quick takeoff, Aircraft headed south over the Tasman sea and then turned inwards over city of Wollongong.


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OnBoard Facilities


Captain had switched off the seat belt sign. Announcement was made regarding the onboard facilities, iPad was available for entertainment. Complimentary WiFi was available, which was hit with me as I immediately connected and chatted till arrival in Melbourne. Connection was good, I was able to send photos and record videos. I connected the iPad to the port and powered the device.


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While chatting, I checked the outside view. Aircraft was flying over ACT.


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Overflew Canberra airport, which is visible on left edge in middle of photo below.


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Cabin Service


Cabin service began somewhere over ACT, Crew distributed cookies with drinks - tea, coffee or cold drinks. I chose tea with milk.


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Inflight


Few more minutes of flying and aircraft entered Victoria.


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Arrival


Captain announced flight would be arriving in Melbourne on time, Cabin crew was informed to prepare cabin.


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Landed smoothly in Melbourne and after a long taxi due to holding for other aircraft reached gate. Aircraft had arrived on time.


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Disembarkation


I was in no rush as I had plenty of transit time. I disembarked after others had deboarded.


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Entered the terminal through air-bridge.


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View of aircraft after arrival.


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Flight Information


I checked the flight information on flightradar24 after arriving.


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Flight information: Actual flight time: 1.07 minutes, rest of the time was spent on ground.


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Flight map


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Aircraft movement, QF427 was the 1st flight of the day for this aircraft.


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Qantas VH-EBJ would be returning to Sydney as QF440


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Baggage Collection


Bright sunny day in Melbourne.


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After getting fresh, I headed towards the exit to collect bag.


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Bag would arrive in carousel 4, I didn't have to wait long as my bag was on belt when I reached the bag claim.


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Checked the departure information.


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I had 3 hours for check-in to open for next flight. I took the escalator to departure area, found a spot close to check-in and did work while waiting for the check-in to open.


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Hope you enjoyed reading this trip report.

Thanks for reading the report and watching the video.

:)

See more

Verdict

Qantas

7.8/10
Cabin7.5
Cabin crew7.5
Entertainment/wifi8.5
Meal/catering7.5

Qantas Club - 3 - Domestic

7.6/10
Comfort8.0
Meal/catering7.5
Entertainment/wifi7.5
Services7.5

Sydney - SYD

7.9/10
Efficiency8.0
Access7.5
Services8.0
Cleanliness8.0

Melbourne - MEL

7.4/10
Efficiency8.0
Access7.5
Services7.0
Cleanliness7.0

Conclusion

Qantas exceeded my expectations as I had low expectations from previous trips. Sydney airport was not very busy. As bag was self checked, system is very efficient from my point of view. Security was quick, specially I like the new scanning as it reduces the delays due to unprepared passengers.
I didn't spend much time in the lounge but I found the experience satisfactory.
Boarding was quick being a domestic flight. Flight took off and landed on time. I enjoyed the wifi onboard the aircraft, was useful for me. Crew were pleasant to interact.

Overall a happy Qantas customer.

Information on the route Sydney (SYD) Melbourne (MEL)

Les contributeurs de Flight-Report ont posté 31 avis concernant 6 compagnies sur la ligne Sydney (SYD) → Melbourne (MEL).


Useful

La compagnie qui obtient la meilleure moyenne est Qantas avec 7.8/10.

La durée moyenne des vols est de 1 heures et 32 minutes.

  More information

2 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 617727 by
    NGO85 SILVER 2002 Comments
    Hi Koresh, thanks for sharing this FR! Looks to be an interesting routing with good diversity of QF products. It’s nice that QF operates a lot of wide-bodies on the domestic routes between major cities. The cabin looks comfortable, despite looking “incomplete” with that ripped out IFE. It’s a trade off since the removal IFE probably gives more legroom with no entertainment boxes under the seats. Catering is always good on QF (compared to all the domestic competition) and appropriate for a 1h hop. Thanks again!
    • Comment 618897 by
      koresh SILVER AUTHOR 129 Comments
      I was surprised to see no IFE, wasn't sure if it was removed on domestic flights during pandemic. On searching seat pocket I found the ipad and worked out how to use it. Announcement was made regarding the IFE after takeoff. Thanks for your comment.

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