Review of Delta Air Lines flight Atlanta Lima in Premium Eco

Airline Delta Air Lines
Flight 151
Class Premium Eco
Seat 19A
Aircraft Airbus A350-900
Flight time 06:30
Take-off 10 Jun 23, 23:55
Arrival at 11 Jun 23, 05:25
DL   #26 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 833 reviews
SDQBound
By 1124
Published on 5th November 2023

intro


Routing


Welcome to the second leg of our trip to Peru. We just arrived early from Washington, DC and have plenty of time until our midnight flight to Lima. We arrived in Concourse B and made our way to Concourse F, where this report begins.


skyclub and departure


Stairs from plane train to Concourse F


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View of Concourse F from the Mezzanine level


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SkyClub. No wait this evening


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The SkyDeck was open and the weather was great. We spent most of the night here.


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Evening departures.


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Good spread of food. The BBQ Pork is always great. However, if I were paying for a Business Class ticket, I would have been disappointed as I would expect more.


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The SkyClub closed at 11:00 PM. Boarding was supposed to start at 11:05 so we made our way to gate F1, at the very end of the concourse.


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Our aircraft tonight, an Airbus A350 from the LATAM fleet that was quickly turned into a Delta bird. No changes to the seating arrangements were done, Delta decided to keep the LATAM Business Class seats, didn’t add real Premium Economy seats, and instead added Comfort+.


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We were informed that the flight would be delayed as there was a crew member missing and the replacement was coming from JFK.


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The ground staff decided to allow us to board and wait for the replacement crew inside the plane. Boarding started at 11:35 PM


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Esteban Moment


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Comfort+ Seats, 3-3-3 configuration


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A comfy pillow and a blanket were placed in the seat, as well as a travel kit


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Seat pitch, really good for a long flight.


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IFE screen, very decent size


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1:10 AM, safety video and pushback



Tonight’s route


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Quick taxi and takeoff


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Reviving memories with The Office


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Shortly after takeoff, a water bottle was distributed as well as cutlery.


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Mushroom ravioli, delicious. However, the dessert was very poor.


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After dinner, went to sleep and woke up south of Panamá, as breakfast service was about to begin.


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Today’s boxed breakfast consisted of an egg and cheese English muffin and a fruit salad. The muffin was really bad and the fruits were not very fresh. I would have preferred the simple breakfast served in Europe-bound flights.


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Beautiful sunrise


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View of the Comfort+ and Economy cabin.


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Descent and landing with a quick taxi to Gate 19.


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arrival


Arrived at 7:20 am, almost 2 hours late. The crew asked those staying in Lima or not connecting within the next 2 hours to stay seated while those with short connections deplaned. I was surprised with the compliance.


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Finally deplaned and made our way to Immigration.


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One last view of our plane


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Long way to immigration


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Took us about 30 minutes to clear immigration. Luggage was already being delivered.


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On our way to customs and baggage re-check


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Used LATAM’s Premium line to drop our luggage. As we had family members joining us later, we scheduled a long layover in Lima, so went to the city for a nice brunch at Larcomar.


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Thank you for reading. Flight to Cusco coming up.

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Verdict

Delta Air Lines

8.0/10
Cabin8.0
Cabin crew9.0
Entertainment/wifi10.0
Meal/catering5.0

Delta Air Lines Sky Club (Concourse F) - F

8.1/10
Comfort8.0
Meal/catering7.5
Entertainment/wifi8.0
Services9.0

Atlanta - ATL

8.0/10
Efficiency8.0
Access8.0
Services8.0
Cleanliness8.0

Lima - LIM

5.8/10
Efficiency7.0
Access5.0
Services5.0
Cleanliness6.0

Conclusion

Had a great time at the Delta SkyClub. We usually stop at this location even when connecting to Domestic flights as the food variety is better than others, however, a let down for those accessing with a Business Class ticket. The SkyDeck and nice weather were a plus, with waiters keeping drinks flowing. The delay was very well handled, as they allowed us to board instead of having to wait for almost 2 hours in the gate area. Nevertheless, the fact that they did not have an A350 pilot in reserve near ATL, was surprising. Flight crew was very nice, as usual. Food was just ok. The ravioli and salad were great, but lacked a good appetizer and a good dessert. The breakfast was just awful. Overall an average experience in Economy, very similar to other carriers.

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1 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 639168 by
    KévinDC TEAM SILVER 6744 Comments
    Interesting to see a review on one of Delta's ex-LATAM A350s! I guess if you're flying in Y it's not really a big difference from the DL A350s, but it is a huge difference from Delta One Suites to LATAM's old 2-2-2 seating. And also, as you mentioned, no Premium Select cabin.

    Speaking of Premium Economy. Delta's marketing of Comfort+ vs Premium Select is really confusing and weird--uniquely so in the industry. Prior to introducing real Premium Economy, they marketed Comfort+ as Premium Economy, filing actual Premium Economy fares on Comfort+ (whereas AA and UA don't file special fares for Main Cabin Extra and EconomyPlus--they're just buy-ups from regular Y). But since the introduction of Premium Select cabins, Delta stopped selling Comfort+ as Premium Economy on widebodies (and 757s flying long-haul), and are not only selling it as premium economy on domestic flights. Yes I work in the industry so i'm exceedingly familiar with this haha...that being said, I don't think Comfort+ should be categorised as Premium Economy on Int'l widebody flights since it's not sold as Premium Economy, while it IS ok to categorise C+ as Premium Economy on Domestic flights where it IS actually sold as Premium Economy...Yeah, Delta's made a mess of the whole Premium Economy thing on their own by over-promising in the past with Comfort+.

    As far as the catering, I commend Delta for doing something different than the others with a less traditional presentation without the tray and what seems to be higher quality food, but the portions seem small.

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