Review of Druk Air flight New Delhi Paro in Economy

Airline Druk Air
Flight KB201
Class Economy
Seat 18A
Aircraft Airbus A319
Flight time 02:20
Take-off 28 Dec 23, 12:30
Arrival at 28 Dec 23, 15:20
KB 9 reviews
jettoajet
By GOLD 483
Published on 25th February 2024

Intro


Welcome to the next segment of "Around the World in Luxury" onboard Drukair Economy from Delhi to Paro. While this flight was in economy, I felt this was a good chance to review this product as I would be flying business on the next leg. Spoiler alert: this was an incredible flight, getting to see Everest has long been on my bucket list! 


After an incredible time in India. If you go to Delhi, I recommend visiting Old Delhi to truly embrace the culture.



And seeing the Taj Mahal, it was time to go to the airport. 


photo ceb84962-fede-4949-ac10-e51c9207d942_1_201_a

Leela Palace arranged a beautiful BMW to take us on the trip to the airport. Both the Leela Palace and Roseate House are great hotels in Delhi. 


photo img_1620

And the Roseate


photo img_1518photo img_1557

I digress, we were taken to the airport by a wonderful driver. 


photo img_1605

Routing


We arrived at the airport at 9:30 am for a departure time of 12:30. As mentioned in my review of Leela Palace, someone at the airport was there to help us through passport control.


How I booked


Drukair has somewhat of a monopoly, meaning we had to pay whatever the cost was for this flight?. The booking process was easy, I headed over to the Drukair website, inserted all of my and mum's details, and booked the ticket for 338$ OW in economy.


photo screen-shot-2024-02-23-at-094210

The cost wasn't that bad considering Drukair is the only airline to fly this route. 


check in


The Drukair counters were easily found, thanks to our friend's help from the airport. 


photo img_1781

We entered the economy line which only had a few people in front of us. Once we got to the desk, our visas were checked (Amankora got us visas), our passports checked, and we were given our boarding passes! These are by far the prettiest boarding passes I have seen in a long time!


photo img_1783

We said goodbye to our friend who assisted us and made our way through exit immigration which has no line thankfully. Following immigration, we got to security and for some reason, the agent was out to get me, tearing apart my LV bag ?. I digress, as we made it through airside. With about an hour and a half to kill until boarding, I decided to do some plane-spotting. First up, an old Jet Airways 777-300, which I regret not being able to fly.


photo img_1792

It was a foggy morning with a handful of flights being diverted in the days leading up to this flight. Peeping through the window, I saw the small A319 that would take us to Paro today.


photo img_1796

boarding


Boarding was scheduled for 11:30, a whole hour before departure. However, boarding didn't start until 12:05 which worked out perfectly. Business class passengers were called to board first, followed by economy. Bhutan is now one of my favorite countries and this was the first interaction into why. Unlike other places around the world, no one was rushing to get on the plane, everything was laid back and relaxed?. 


photo img_1802

We proceeded down the jetbridge where we saw our flight deck for this afternoon. The cabin crew warmly greeted us and immediately I knew this would be a fantastic flight. We passed by Business Class, and the first rows of economy before finding our seats. 


photo img_1805

18A and 18B for this 2-hour flight. Trying to be a good son, I gave my mum the window since she likes to look out. 


photo img_1811

We encountered an Air India 787 next to our plane. While I haven't tried this product yet, it is on my list to do so be patient, please! 


photo img_1803

The captain came at 12:25 pm to announce our pushback shortly. He expected a flight time of 2 hours and an on-time arrival into Paro. Sure enough, we pushed back just a few minutes behind schedule and made our way out to the runway. 


the seat/cabin


Drukair's cabins onboard the A319 are arranged in a two-class configuration featuring 16 seats in Business Class, and 102 in Economy. 


photo screen-shot-2024-02-23-at-101439

We had a light load today of only 72 passengers, which meant plenty of extra seats to choose from. I have to say, I love the colors of this cabin! 


photo img_1809

The legroom I would estimate at 31"inches of pitch and was more than adequate for this short flight. 


photo img_1810

Seeing as the flight was so empty, I decided to move to a row on the right-hand side of the plane after takeoff so I could see the beautiful views?, except the Himalayas were on the right?. 


photo img_1838

There was a button to recline your seat, but since someone was sitting behind me I didn't try this out. Lastly, there was a tray table so when it came to meal service, you would be happy. 


photo img_1816

Overall, I was extremely impressed with this seat. It was spacious, comfortable, and well-designed. This is one of the best economy-class seats I have flown in. 


ife


When reading about Drukair, I saw there wasn't much mention of any IFE onboard the A319. I was happy to see that even though there wasn't Wifi on these planes, there were movies available to stream on your devices. 


photo img_1829photo img_1830

Also can we appreciate that there is a map on the IFE!!!


photo img_1831

So many times I have seen this system, but it hasn't had a map. Huge points here Drukair. 


photo img_1832

meal service


A meal service was offered on this short flight! After just getting back from Guatemala a few weeks ago and not being offered a meal on a 5.5-hour flight, damn I miss Asia so much.

While I wasn't hungry, my mum took one for the team and tried the meal service. I can't remember what the two options were, but there were two options. Interestingly it was a multi-course meal in economy. The staff first displayed the starter tray. 


photo img_1817

Then came around to deliver the main course of chicken and rice, I believe. 


photo img_1821

Complimentary water was handed out, which I did choose to have. If you wanted alcohol it was free of charge as well.


photo img_1819

The meal service wrapped up within an hour after departure. 


lavatories


After the meal service, I headed to the bathroom to check it out. This is the nicest economy bathroom I have ever encountered in my years of flying. Since when do airlines put flowers in economy bathrooms???


photo img_1823

The toilet was standard, nothing fancy there. However, it was spotless, even an hour after takeoff. 


photo img_1826

There were also tissues on the side, for those who are interested. Everything was spotless and nicely decorated!


photo img_1825

Everest!!!!!!!


Approximately 50 minutes before landing, we began to see the Himalayas. 


photo 73cfe137-031b-463d-a040-d31083ed91b5

20 minutes later, the captain came on to announce that to the left of us, lay Mount Everest! 


photo e538aaf1-05b6-4956-beba-23bc016a0e02_1_201_a

I'll insert a gallery with the photos I took from my camera. Goodness me, it was one of the most breathtaking views I've ever witnessed. There seems to be an ongoing trend in this trip?. 



It's crazy to think that we are only about 12,000 feet above Everest even though we were cruising at 38,000 feet! 


overall service


Another aspect where Drukair shined was the service that was offered. I had a wonderful male FA working my aisle which I spoke to for a chunk of the flight. Here are some moments that stood out to me.

The meal service was at a great pace and very friendly.

The FA came over to sit beside me to tell me all about Bhutan for about 15 minutes on approach. We had a common interest in sneakers and we spoke for a while about his collection and mine.

Midway through the flight, I was speaking to him in the back where he offered to fix me a drink with the options of multiple wines, whiskey, or whatever else I desired.

Mints were given out to all economy passengers before landing. While this isn't a huge ordeal, the small aspects go a long way. 


photo img_1836

landing


Soon enough the captain told everyone to take their seats for landing. I had been putting off the fact that I was a little scared for this landing as it is one of the most dangerous approaches in the world. We first had a steep left bank. 


photo aed4c234-ae3c-4cec-b946-1b07f20473ec

Following a bunch of twists and turns we flew over the airport into a valley.


photo img_1854

Followed by a sharp right 180-degree banking. The flaps were down fully, I was scared out of my mind, it's a shame I didn't know what Mitakpa was yet?.


photo 84801a57-3413-44e9-b8be-b702b09091b5

We straightened out for about 15 seconds. 


photo img_1866

Still, the runway wasn't in view. The amygdala lit up like the fourth of July, my fear response kicked in. However, a sharp right turn and and an extremely sharp left bank later, we touched down into Paro, Bhutan. 


photo img_1861photo 535f0077-03ab-4a51-9b07-c1c8144acb26

Good heavens that was scary. We proceeded to make our way off the runway, looking back at the approach we just had. I give extraordinary credit to the 20 or so licensed pilots who land here. It takes immense skill. Imagine an ILS, it's more like a TLS, the Temples Landing System.


photo ab4feca6-050f-4eab-bd00-64581764eac1_1_201_a

We saw a cute little ATC tower. The captain came on to make his announcement of welcome to Paro Bhutan. From what I've read, the flight deck says a prayer every time they land in Paro but I can't say for certain. 


photo 68003022-2f09-4ea8-a42d-db4be8a0e7b2

There are no jetbridges at Paro which meant having to go down the stairs. I loved this since I got to see our plane up close.


photo 0aee8bf1-4eeb-4004-9074-713facd4b470_1_201_a

And the A320neo which I would be flying on soon up close! 


photo 3b50fb33-d1aa-4c4d-829b-716c0cad7b8d_1_201_a

Immigration didn't have much of a line, even if we were one of the last ones off the plane. It was a simple process that consisted of showing our visas and our passports. We exited the terminal in no time as the bags took about 15 minutes to be delivered. 


photo img_1868

Where the Aman staff, Chozang, and Pema were waiting to take us on the drive up to Thimphu. 


photo img_1873

However, you're going to have to wait on that review as I am in the process of writing how extraordinary this hotel was.


photo img_1893

Thanks for reading! If you are interested in reading about the Leela Palace you can find it here (https://www.jettoajet.com/post/review-leela-palace-hotel-new-delhi) or the Roseate House in Delhi (https://www.jettoajet.com/post/review-roseate-house-new-delhi)

See more

Verdict

Druk Air

9.1/10
Cabin9.0
Cabin crew9.5
Entertainment/wifi9.0
Meal/catering9.0

New Delhi - DEL

5.6/10
Efficiency6.5
Access7.0
Services4.0
Cleanliness5.0

Paro - PBH

9.3/10
Efficiency9.0
Access9.5
Services9.5
Cleanliness9.0

Conclusion

Drukair astounded me with how good it was to fly economy. It didn't feel like economy due to the multi-course meal, a row of 3 seats, and flowers in the bathroom. This was better than some business class flights I have had and adding on the wonderful FA I talked with, made for a perfect way to start our trip to Bhutan! If you think it can't get any better, stay tuned for the business class review to Bangkok soon!

Related

1 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 645586 by
    KévinDC TEAM SILVER 6744 Comments
    Thanks for this very cool and unique report!

    While the fare is a bit expensive for such a short flight, the service it absolutely top notch for Economy. The cabin looks brand new and the meals look delicious...and flowers in the lavs...in Economy...wow. And it's great that they had wireless IFE! I see there were USB ports between the seats, but they don't seem to work--I didn't see a light--did you try them to check?

    Very cool experience, thanks for sharing!

Login to post a comment.