Review of United flight Newark Paris in Economy

Airline United
Flight UA57
Class Economy
Seat 52A
Aircraft Boeing 787-10
Flight time 06:55
Take-off 07 Oct 23, 18:50
Arrival at 08 Oct 23, 07:45
UA   #67 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 450 reviews
KL651
By 1203
Published on 7th May 2024


Review of the return flight of my trip to the US from last fall.

The first leg from CDG to EWR can be found here

https://flight-report.com/fr/report/66608/united-ua56-paris-cdg-newark-ewr/

After an early arrival from Indianapolis, I found myself in a very crowded EWR terminal, with many departures mostly to LatAm and Europe.

First view of tonight's plane, still in the old UA livery


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The boarding area was pretty full, but i still manage to find a seat.

The sun started to set as boarding began.


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With so many passengers having some kind of priority boarding, by the time I boarded the aircraft the cabin was already 70% full, hence no picture of my seat.

I noticed the FA were pretty expeditive in the way they talked to passengers, at least in English, when they were talking in French they were more formal.
Combined with my experience on the CDG-EWR leg, I definitely find that the attitude of UA's FA has declined.

We pushed back on time and soon we took off, unfortunately I was on the wrong side of the plane to get good views on New York City.


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We soon reached a higher altitude


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Service started with drinks and Biscoff cookies. I found it odd to serve cookies before dinner


Dinner followed. Again the drinks were served separately, which I found annoying.

It was ok, basic airplane food


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I declined any teat or coffee, watched a movie and rested for about 3 hours, until we got closer to Europe and the cabin light was turned on for breakfast


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Breakfast was a very tasty sandwich, with a choice of hot or cold drinks


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We gently approached and lined up Paris CDG's runway


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And landed slightly ahead of schedule


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Taxi was pretty quick but it took a long time for the plane to reach the final parking position as our gate was in a corner and we taxied really slowly 


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An average flight with UA, on one hand In find their seat is comfortable for economy class, with decent legroom.
Their IFE is good.

The disappointment comes from the crew, which were basic and not making many efforts on both my long haul flights.
UA crew used to be much more friendlier
Also, the food quality has decreased a bit.
But then again UA is probably comapring itself with Lufthansa which has the worst meals for a legacy airline.

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Verdict

United

7.3/10
Cabin8.0
Cabin crew7.0
Entertainment/wifi8.0
Meal/catering6.0

Newark - EWR

5.0/10
Efficiency5.0
Access5.0
Services5.0
Cleanliness5.0

Paris - CDG

5.0/10
Efficiency5.0
Access5.0
Services5.0
Cleanliness5.0

Conclusion

An average flight with UA, on one hand In find their seat is comfortable for economy class, with decent legroom.
Their IFE is good.

The disappointment comes from the crew, which were basic and not making many efforts on both my long haul flights.
UA crew used to be much more friendlier
Also, the food quality has decreased a bit.
But then again UA is probably comapring itself with Lufthansa which has the worst meals for a legacy airline.

Information on the route Newark (EWR) Paris (CDG)

Les contributeurs de Flight-Report ont posté 21 avis concernant 4 compagnies sur la ligne Newark (EWR) → Paris (CDG).


Useful

La compagnie qui obtient la meilleure moyenne est La Compagnie avec 7.8/10.

La durée moyenne des vols est de 8 heures et 17 minutes.

  More information

1 Comments

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  • Comment 650851 by
    KévinDC TEAM SILVER 6802 Comments
    Dinner followed. Again the drinks were served separately, which I found annoying.

    I find that annoying too. US carriers even do this in Domestic First class. My French brain always sees a drink served before a meal as an apéritif, but a lof of US carriers serve the drinks first and then the meal, and there is not another drink service after that.

    Breakfast looks really small, but I guess at least it's hot. Sadly not surprised about the crews attitudes; it's always a lottery on US carriers. They often barely crack a smile in Business or First, much less in Economy.

    Thanks for sharing!

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