Review of KLM flight from Bogota to Cartagena in Economy

KLM

KL - KLM

Flight taken on 15 May 2022
KL741
15:35 01h 25m 17:00
Model Boeing 787-9
Class Economy
Seat
Chibcha
369 · 70 · 2 · 7

Introduction


Hello amigos, welcome to another installment of my FR series on a trip to Colombia back in 2022.
The route between Spain and Colombia was booked on AF/KL whereas the domestic flights were booked with LATAM.
Previous flights are here:



I was excited about this flight, I had flown KLM on an intercontinental flight back in 2013 between PTY and AMS and used it also between MAD and AMS. But I was eager to see how its service had changed.

Contrary to AF, LH, UX and IB, KLM does not flight straight from Bogotá to Amsterdam. Rather, it flies on a triangular segment: AMS-BOG-CTG-AMS. So this first FR will cover the BOG-CTG leg first and then I'll cover the CTG-AMS part on another FR.


At Bogotá's Eldorado International Airport


An Uber brought me to Eldorado in a brisk. Once inside, the place was still relatively empty, as only travellers were allowed in.


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I took advantage of my Flying Blue Silver Status and used the SkyPriority lane


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Done with check in in no time, it was time to head to the airside. I had enlisted to BioMIG passport control which allowed me to leave Colombia in seconds


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Once done with the security check I was dumped into the dutty free area


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I took some time to check out the local scene…mostly Avianca at the hour, and a single A320 from now defunct Ultra Air


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I then headed to the El Dorado lounge where I sat on a lounge chair for a couple of hours to try to settle my slight hangover (not a good thing for the long trek ahead)


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Lunch options weren't too fancy, this felt more like a "corrientazo" (cheap office worker restaurant) than a "premium" lounge.

But it was good.


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Done with food, back to planes. Just in front of the Lounge entry a nice AeroMexico 737 was waiting for its flight back to Mexico City


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Because of the gate configuration, this was the best view I had of our ride to Amsterdam from the gate area:


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Not many people were at the gate, and so I thought a rather empty flight laid ahead of me…


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We were then called to board, I was pretty excited to try KLM once again!


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Boarding


As you may see, face masks were still a thing back then… and we were covidly but warmly welcomed into the 789


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Our first view is to the Economy Confort seats, not a real Economy Premium (KLM does have Premium Economy nowadays though) 


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And then…my seat, which seemed more than enough for the about 13 hours ahead. I don't recall if a pillow was provided, but a KLM-sky-blue blanket awaited for each passenger at their seat.


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The view outside evidenced there wasn't much traffic at that time in BOG (a whole different deal to how busy BOG is these days)


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Seatback pocket contents were a bit underwhelming, but in line with the era…


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Some Covid related bla bla bla was available at the IFE for fellow passengers' tranquility


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Enroute to Cartagena!


Pax who were flying from AMS to CTG boarded with us and then boarding was completed. I had the whole row for myself (I was looking forward to this being the case for the full flight)….and we were on our way to the Caribbean!


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An AV 787 was also leaving (don't remember where), while the first IB flight had arrived from MAD


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We had a big visitor from South Carolina


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We then waited for takeoff from RWY 13L, as usual for northbound departures


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But first, we had to give way to this TK 788 inbound from IST


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It was then our turn to leave BOG, making a sharp turn left towards the North


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I usually like to seat on the right hand of the plane to check the hills and larger buildings at BOG, but the left side afforded better views upon landing at CTG, so…this time it is a mini-tour of West Bogotá


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Los Lagartos Country Club, Suba Hills, and Mazurén can be seen, further north the Bogotá Savannah narrows near Zipaquirá.


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Engativá and Eldorado to the left


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80th Street, which becomes the highway to the Magdalena Valley, from there you can go to Medellín or the Caribbean


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Zoom into BOG and the Nevado del Tolima in the Background


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This zone of Bogotá is Suba, home to about 1 million people


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The city gives way to the fields and suburbs like Cota and Chía


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The Bogotá River snaking through the Bogotá savannah


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This is the suburb of Chía (meaning 'Moon' in muisca language)


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Clouds then brought the tour to an end


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Trying the fancy Dreamliner windows


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By then, the crew passed by handing us brownies and water bottles. The brownie was super tasty,


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Souveniers from Covid times…


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The Magdalena River


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Midway through our trip


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We left the Andes behind and now we flew over 


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This part of Colombia is filled with marshlands


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Nearing CTG


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The Caribbean is in view


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We were now over the Cartagena Bay


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Bocagrande penninsula in the background


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Zoom in to the skyscrapers in Bocagrande


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La Popa Hill, crowned by a convent


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Landing iminent





CTG's ramp


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We used the full runway and backtracked at the north end of it, which is metres away from the sea


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Here Leg 1 ends…


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Display all

Product ratings

Airline

KLM 9.8

  • Cabin9.0 / 10
  • Cabin crew10.0 / 10
  • Entertainment/wifi10.0 / 10
  • Meal/catering10.0 / 10
Lounge

El Dorado Lounge6.8

  • Comfort7.5 / 10
  • Meal/catering7.0 / 10
  • Entertainment/wifi7.0 / 10
  • Services5.5 / 10
Departure airport

Bogota - BOG9.6

  • Efficiency10.0 / 10
  • Access8.5 / 10
  • Services10.0 / 10
  • Cleanliness10.0 / 10
Arrival Airport

Cartagena - CTG5.0

  • Efficiency5.0 / 10
  • Access5.0 / 10
  • Services5.0 / 10
  • Cleanliness5.0 / 10

Conclusion

This short hop between BOG and CTG was an unusual domestic trip, it was nice and scenic. No complaints here.
BOG did well, the lunch buffet at the Eldorado lounge was a bit too "homely" but it was decent enough.
I don't rate CTG as we didn't use the facility.

Stay tuned for the second leg, saludos!

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Comments (2)

  • Hola! Qué interesante que KLM tenga esta ruta antes de seguir a Europa. Aquí en Chile pasa una cosa parecida. Van de Santiago a Buenos Aires, y de ahí siguen a Europa. Tengo muchas ganas de hacer ese tramo con ellos, aunque sea para volar en un wide body después de tanto tiempo. Y los precios son bastante aceptables. Claro que ahora que el dólar ha subido... uf.

    Muchas gracias por las clases de geografía de Bogotá. Jajaja Qué bueno que ahora pudimos ver desde el otro lado. Realmente bonito. Algún día pasaré por ahí.

    Gracias por compartir!

    • Hola, al parecer la estrategia de KL/AF es ofrecer un destino "turístico" en CTG con KLM mientras que AF llega al destino tradicional que es BOG. Creo que hacen algo parecido en Costa Rica con el vuelo a Liberia.

      Sería chevere que en algún punto la ruta la use tanta gente que amerite un vuelo independiente para cada ciudad.

      Un saludo y gracias por pasarte!

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