Review of Air Mauritius flight from Mumbai to Port Louis in Business

MAU

MK - Air Mauritius

Flight taken on 25 December 2024
MK749
02:45 06h 15m 07:30
Class Business
Seat 7J
Aviation_Geeks
2,789 · 36 · 1 · 44

Flight routing

  • 1
    Air Mauritius Business - Mumbai to Mauritius - A330-900neo
  • 2
    Air India Business - Mauritius to Mumbai - A321neo
  • 3
    Qatar Airways - Mumbai to Doha - A350-1000XWB
  • 4
    Qatar Airways - Doha to Washington Dulles - 777-300ER

Airport


Welcome to Mumbai! Today I’ll be flying to Mauritius on Air Mauritius’ A330-900neo in their Business Class cabin. I proceeded to the priority check-in counter and checked in really quick. 


photo img_3959photo img_3968

After check-in I headed through Security and immigration which was crowded at this time of day, the Business/First class line was backed up 40 minutes. Thankfully they opened another line for premium passengers.


After immigration I headed to the Adani East Business Class lounge which was bright and spacious with a lot of seating options. 


photo img_3975

There was a good spread of Indian and continental food on offer.


photo img_3976

Boarding


photo img_3979

Boarding began about 20 minutes late but was decently efficient. Today’s aircraft was a 6 year old Air Mauritius A330-900neo (3B-NBU)


photo img_3983

The business class cabin has 28 seats in a 1-2-1 staggered configuration.  





I headed down the aisle to seat 6J, which was closer to the window. The even numbered window seats offer far more privacy as the odd numbered seats are closer towards the aisle. 





Waiting at my seat was a blanket, a pillow and a Porche Design amenity kit which we’ll get into after takeoff.


The seat offers a lot of legroom, however the there is a bit of a gap between the footwell and the window. 


photo img_4022

I was offered a non-alcoholic welcome drink and chose the watermelon juice. 


photo img_4030

The door closed soon after and we were on schedule for slightly delayed departure from Mumbai. 


photo img_4034

After takeoff


After departure the crew came around with a hot towel.


photo img_4042

The amenity kit was standard and included a pair of socks, eyeshade, some lotions, toothbrush & toothpaste as well as a pen.


photo img_4055

Soon followed the first of two meals on this morning’s 6 hour flight.


photo img_4059

I was offered a chicken salad sandwich and a cucumber cheese and dill sandwich, both served cold. I was also offered tea or coffee which the crew presented on a trolley.


photo img_4068

I checked out the entertainment system which had a decent selection of new movies and TV shows, however the headphones were pretty disappointing and low quality. I decided to use my own wired headphones.


I chose to try and get a few hours of sleep before landing into Mauritius. The bedding was comfortable but since there was a gap between the footwell and the window, it was a little uncomfortable.


photo img_4063photo img_4066

A few hours later I was woken up for breakfast.


photo img_4070photo img_4075

 I chose the omelette, which was served with a bowl of fruit, a yogurt cup and a croissant. The omelette was unfortunately dry.


photo img_4081

The A330neo offers external cameras which was nice to see the views descending into Mauritius.




We landed into Mauritius on time and had a seamless immigration process before I picked up my suitcase and headed to Le Morne. 


photo img_4129
Display all

Product ratings

Airline

Air Mauritius 7.1

  • Cabin8.5 / 10
  • Cabin crew7.0 / 10
  • Entertainment/wifi8.0 / 10
  • Meal/catering5.0 / 10
Departure airport

Mumbai - BOM7.8

  • Efficiency8.5 / 10
  • Access8.5 / 10
  • Services7.5 / 10
  • Cleanliness6.5 / 10
Arrival Airport

Port Louis - MRU7.8

  • Efficiency9.0 / 10
  • Access8.0 / 10
  • Services7.0 / 10
  • Cleanliness7.0 / 10

Conclusion

Overall the flight was great, the crew seemed a little cold in general which was unfortunate and overall service nothing amazing and could do with some improvement. The soft product and amenities were great however the catering could do with a lot of improvement. Catering out of Mumbai is usually a hit or a miss and it unfortunately missed on this flight. Other than Air Mauritius, Air India also flys this route using an ex-Vistara A321neo with a flat bed. I took Air India on the way back to Mumbai and will post a review of it soon. Thanks for reading!

Did you enjoy reading this?

Let the author know by sharing a clap! It will be greatly appreciated!

44 Clap

Aviation_Geeks 's latest reviews

Comments (1)

  • Interesting read, thanks for sharing. Surprisingly the catering (and perhaps crew friendliness) seem like they were significantly inferior to my economy DEL-MRU flight last year!

Login to post a comment.
Flight-Report

Ad Blocker Detected

Flight-Report is a free website hosting more than 500 000 pictures and 17 000 reviews, without ads, this website can't exist.

If you enjoy our website, we would greatly appreciate it if you could disable your ad blocker to support us. Thank you for your help and understanding!

How to Allow Flight-Report.com?