Review of Vietnam Airlines flight Hanoi Bangkok in Business

Airline Vietnam Airlines
Flight VN 833
Class Business
Seat 2A
Aircraft Airbus A321
Flight time 01:50
Take-off 16 Oct 11, 16:15
Arrival at 16 Oct 11, 18:05
VN   #95 out of 124 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 150 reviews
manureva744
By 3690
Published on 21st October 2011
Here is the second part of my ICN-BKK journey via Hanoi where I am now in transit !

After immigration and security checks I go to the lounge which is on the top level of the terminal.
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As soon as I arrive I request to use the showers. There is a vey simple shower room, no where to sit, not very luxurious…
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The Business Center
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There is a big bar that will prepare your drinks on request. You can also find refrigerators and a buffet with all sorts of snacks and nibbles.
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My selection
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Nice view of the local traffic at Hanoi with mainly Vietnam Airlines aircrafts and a China Airlines Airbus 330.
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The 777 on which I had just arrived from Seoul is being towed to a remote area where it will rest until its next assignment… maybe a flight to Europe !
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In the mean time, a Vietnam Airlines A330 will come and park just under hte lounge's windows.
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15 minutes before boarding I go to the gate but will first go through a multitude of souvenir shops.
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Our plane is on a remote stand and buses are taking us to the plane. A mini-bus is reserved for Business Class passengers.
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Our A321 is waiting for us near an Air Mekong Canadair Regional Jet.
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I climb the steps and am greeted by the female purser and the female cabin attendant that will look after Business Class.
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There are 20 seats in Business Class, 5 rows of 2x2 seats.
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The legroom at my row.
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The cabin attendant will offer a choice of Champagne, water, orange or apple juice for the welcome drink.
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The cabin crew will welcome the last passengers to board the plane. A spanish tourist in a wheelchair and a doctor who are going to Bangkok. We'll be 5 passengers all together in Business Class. Load factor, 25%…
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Shortly after the doors are shut close and the ground staff will pull the stairs. Note that the cabin crew wears red and the ground staff blue.
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I see a LOT B767 that is resting in a remote stand. It arrived shortly after we landed from Seoul. This is the LOT 767 that did a belly landing in Warsaw after its flight home from New York.
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Before we depart the purser will put on the safety demonstration.
I took pictures relating to the aircraft only.
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The stoppers are pulled and we'll be able to move and get to the take-off runway.
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Ciudad de Sevilla, a spanish Casa.
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After take off a meal is served just after the crew took the order. No menus, the purser will announce each hot dish.
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The service will be done rather quickly, a little too quickly as the cabin attendant is trying to give us everything at once, tray, drinks, hot drink and even the oshibori !

After she cleared the tray I recline my seat and this is the maximum recline on those regional flight seats.
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On arrival in Bangkok, an amazing rainbow as it continues its arc further down !
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During descent and landing you can see what is left of the having rains that poured on Thailand.
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We are park really far and the trek to immigration and baggage claim is impressive even with the moving walkways ! Immigration is real fast.

I pick up my suitcase at carousel 15 and I go outside to meet with my friends that flew in on China Airlines from LAX via TPE. We go back upstairs to catch our flight to Chiang Mai on Bangkok Airways.
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Verdict

Vietnam Airlines

6.6/10
Cabin7.5
Cabin crew7.0
Entertainment5.0
Meal/catering7.0

Hanoi - HAN

6.5/10
Efficiency8.0
Access5.0
Services6.0
Cleanliness7.0

Bangkok - BKK

9.4/10
Efficiency9.0
Access9.5
Services9.5
Cleanliness9.5

Conclusion

Our flight is spot on time

Comfort is good, far better than the one found on european airlines such as BA, AF or LH...

The cabin attendant tried to expedite the service, otherwise I would have given her a better mark.

The meal was OK, dessert is unrecognisable for western taste, the pork in the main dish was a little hard.

Information on the route Hanoi (HAN) Bangkok (BKK)

The contributors of Flight-Report published 3 reviews of 2 airlines on the route Hanoi (HAN) → Bangkok (BKK).


Useful

The airline with the best average grade is Qatar Airways with 8.2/10.

The average flight time is 1 hours and 21 minutes.

  More informations

14 Comments

  • Comment 7910 by
    nicoco95 590 Comments

    Merci pour ce FR

    • Comment 7911 by
      Flight94 1962 Comments

      Merci pour ce FR. Bizarre pour moi de trouver le SP-LPC de LOT à Hanoi, en sachant que je l\'ai emprunté à l\'aller et au retour d\'un vol Paris-Mahé Seychelles, avion en location pour air Seychelles en 2008 !

      • Comment 7912 by
        TheLuc 1582 Comments

        Merci pour ce FR ;)
        Les sièges du Business Center ont l\'air très confortable !!!

        • Comment 7913 by
          A380B77W 4354 Comments

          Merci pour ce FR !
          Moi j\'arrive à BKK lundi midi prochain et je prendrai aussi le vol BKK-Chiang Mai en fin d\'après midi.
          Je pars de Roissy dimanche par le vol du soir (21h40).
          A suivre dans mes prochains FR !

          • Comment 7914 by
            indianocean SILVER 6046 Comments

            On voit là un fou (dans le bon sens du terme) des voyages en avion. Vous nous régalez en FR. Merci.
            Une chose que j\'apprécie en Asie: lorsque l\'embarquement ou le débarquement s\'effectue en bus au large du terminal, les passagers premium sont transportés en mini-van avec des places assises. Les passagers en économique ont droit à un bus avec peu de places assises.

            • Comment 7916 by
              jam 2033 Comments

              Super votre FR avec des photos très sympa, effectivement les sièges de la business ont l\'air confortable.

              • Comment 7921 by
                marathon GOLD 9052 Comments

                Les salières/poivriers sont moins jolis que l\'an dernier. Pourtant, il en restait encore dans l\'avion quand j\'ai débarqué à HAN(cf. FR du vol VN901 PEK-HAN) :)
                Merci pour cet arc-en-ciel original et ce FR en général :)

                • Comment 7924 by
                  Leadership TEAM GOLD 4056 Comments

                  Encore merci.

                  Salon viellot et douche indigne d\'un salon classe affaires!

                  Livrée vraiment sympa et originale de VN, meme sur leurs camions catering.

                  A bord c\'est etonnant car les sièges font plutot vieux de design alors que c\'est un nouvelle Airbus, ça reste un très bon produit affaires comme vous l\'avez signalé quand on compare en Europe.

                  Repas chaud pour un vol si court c\'est une belle performance, la prestation est soignée.

                  Merci de nouveau, j\'ai hate de lire vos prochains périples.

                  • Comment 7925 by
                    marathon GOLD 9052 Comments

                    @Leadership
                    Vieillot le salon de VN à HAN? je lui ai trouvé un certain charme rétro, très \ambiance coloniale\. Avec une belle vue sur le trafic, dont je n\'avais guère profité tant il pleuvait ce jour là.
                    Pour la douche, je ne dit pas; c\'était un vol le matin, et celle de l\'hôtel me suffisait bien :)

                    • Comment 7929 by
                      Flysim 529 Comments

                      Comme l\'a souligné Flavien, +1 pour la prestation et catering.

                      Merci

                      • Comment 7953 by
                        Planet Earth 883 Comments

                        Merci pour ce FR bien complet.
                        Le bus pour les passagers premium c\'est un plus; cela devrait se faire en Europe surtout au débarquement.
                        Et quelle est donc la meilleure compagnie Skyteam pour la classe affaires en CC/MC ?

                        • Comment 8170 by
                          02022001 4144 Comments

                          Merci pour ce FR

                          • Comment 8398 by
                            manureva744 AUTHOR 252 Comments

                            Et bien je viens de voir que le Boeing 767-300 de la LOT que j\'ai pris en photo à Hanoi est celui qui c\'est posé tout trains effacés à Varsovie... Toujours surprenant de savoir que l\'on a vu ou pris (comme Flight94) un avion qui sera dans un incident ou un accident aérien. Je doute qu\'ils remettent en état le SP-LPC mais on sait qu\'il a donc été à HAN avant de finir sa course sur le ventre à WAW.

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