Review of LAN Airlines flight Sydney Auckland in Economy

Airline LAN Airlines
Flight LA800
Class Economy
Seat 16H
Aircraft Airbus A340-300
Flight time 02:30
Take-off 19 Mar 15, 09:30
Arrival at 19 Mar 15, 14:00
LA   #31 out of 131 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 64 reviews
flywunala
By 4696
Published on 25th March 2015
Off to Tahiti !

SYD AKL LA800 LAN eco - this report
AKL PPT TN102 AIR TAHITI NUI business - http://flight-report.com/fr/report-9823.html
PPT AKL TN101 AIR TAHITI NUI business - http://flight-report.com/fr/report-9834.html
AKL SYD QF146 QANTAS AIRWAYS eco - http://flight-report.com/fr/report-9939.html

This is the first of a four legs trip from Sydney to Papeete in French Polynesia. Since Air Tahiti Nui discontinued the route, there is no direct flight. Best options are Qantas/Air Tahiti Nui, Air New Zealand, AirCalin via Noumea.

All photos taken with my iPhone 6 plus….

My ticket is marketed by Qantas however only one sector is on Qantas metal…The joy of the code share world ! Only trouble is that LAN in SYD cannot check me in through to PPT, thus I will have to go to the transfer desk in AKL to get the AKL/PPT boarding pass. Believe however that they would have checked my luggage through all the way to PPT had I had any, which was not the case.
Another interesting situation is that I am leaving SYD on a Thu morning, arriving in PPT on a Wed night. THus having two days on the ground in PPT Thu/Fri. Returning from PPT on Sat morning and arriving in SYD on Sun night…all due to time difference and time zone. I lost a week-end in the process, but that was not all that bad after all !

As usual I am tracking the inbound aircraft. The flight is operating SCL-AKL-SYD-AKL-SCL with LAN 3 remaining A340-313X. It is not unusual for the flight to be a little creative with schedule so I am a little anxious for my connection in AKL. Luckily the inbound flight lands in SYD ahead of schedule. It is operated by A340-313X CC-CQF. Sadly I have flown on that aircraft before twice…It is my 7th sector on a LAN A340

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SYD Airport check in area. Qantas marketed ticket but LAN metal, so LAN check in counter…

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The check in process is pretty efficient.

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Sydney Airport is going through refurbishment of the air side terminal. Walking through the duty free is now a breeze..

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The duty free has been relocated in the main atrium area

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And some have just invented airport pop up duty free….

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I make my way to the Qantas Club.

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The lounge spread alongside one side of the terminal, which is the pier that Qantas uses mainly. Unfortunately, the view is obstructed…

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The best part….they have a real coffee machine, with a real barista. And an ice cream bar to die for….

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The business center features Apple computer…

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Now to the gate. Gate 31. Conveniently located near the center of the terminal, but challenging for getting a good view of the aircraft….
I do like the LAN livery. One of the smartest in the business….(actually between BoA, Aerolineas and LAN, South America boasts 3 of smartest liveries in the world…)

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Boarding is pretty smooth. The flight is not full
Which makes the process easier.

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I have to walk towards the back but I take time to take a few pictures of the LAN business class featured on the A340-313X
Again the flight is pretty light up front. It will get full once it picks up pax in AKL.



LAN eco class config is unsurprisingly 2 x 4 x 2. I have an aisle in the middle section, not far behing business class. Lucky me I have no one next to me.

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The seat pitch is quite decent. I am quite tall (188cm - 6'2). But again I am only travelling here for 3 hours.

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LAN IFE is pretty spectacular…with a huge selection of (great) movies. Lots of South American movies too, which I really like. Funny enough I don't speak Spanish.
I particularly love Argentinian movies.



One of the smart feature of the IFE is to be able to perk at the moving map while watching the movie. I am in heaven!

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Our plane start taxiing. Flight Radar does not recognise it for some reasons

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Off we go. The quality of the moving map / air show is pretty poor. Looks like the very first generation of air show. However the choice offered by LAN makes up for it.



LAN swtiches the IFE at the gate, thus I was able to start watching a movie as soon as I was seated. That is pretty cool too !
I choose to watch an Argentinian movie Wakolda. Movie about Dr Mengele exile to Argentina.
The full LAN IFE program is available here:http://www.lan.com/upload/pdf/ip-340-767-787-marzo-2015.pdf


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The inflight magazine. Online version available on iPad I believe.

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A snack / brunch is served. I have no expectation and had fruits and yoghurt at the Qantas club. It is only 10h30 SYD time…so not very hungry. However the tray is pretty good.

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See the little cup holder for the glass…

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Auckland is not far

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View of the back seat in front, on my left. Since I had two screens to myself, I screened the moving map of this one…

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View of the cabin

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A very poor photos of Rangitoto, a volcano dominating a small ilsland in the Auckland Harbour.

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Coming from the West, flying south of the city CBD, sharp 160 degre turn right to line up to the West.

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Parked at the gate in AKL next to….our old friend the dream machine…



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Verdict

LAN Airlines

8.5/10
Cabin9.0
Cabin crew7.5
Entertainment/wifi9.5
Meal/catering8.0

Qantas Business Lounge International

9.0/10
Comfort9.0
Meal/catering9.0
Entertainment/wifi9.0
Services9.0

Sydney - SYD

6.8/10
Efficiency9.0
Access5.0
Services5.0
Cleanliness8.0

Auckland - AKL

6.0/10
Efficiency9.0
Access5.0
Services5.0
Cleanliness5.0

Conclusion

LAN is a very enjoyable alternative to cross the ditch (as they say in NZ) between SYD and AKL.
Qantas and Virgin both offer 737-800 services so LAN is the option if you want to fly a larger aircraft. AirNZ traditionally flies A320 but quite often upgauge their services with a 767, 777 or 787.
The food was good, the crew nice, the plane on time, the cabin clean...what else can you ask for ?
And since I have a soft spot for all things South American, well then I am a little partial.

Only drawback is the lack of a seamless experience at check in level since I was not given my boarding pass for the second leg of my trip. But the transfer in AKL happened to be a breeze so that was not an issue.

One regret though is that my trip was scheduled too early....As from next month the flight will be operated by a 787-9............argh...

Information on the route Sydney (SYD) Auckland (AKL)

The contributors of Flight-Report published 13 reviews of 6 airlines on the route Sydney (SYD) → Auckland (AKL).


Useful

The airline with the best average rating is Emirates with 8.4/10.

The average flight time is 3 hours and 3 minutes.

  More information

10 Comments

  • Comment 132535 by
    anthonytahiti 1575 Comments

    Thanks for this nice report.
    LA is a good option for this flight SYD AKL, with a wideboby aircraft and long haul seats (especially for business class). 2 weeks before you, I choosed EK on the same route.
    I can't wait to read your report on TN flights.
    See you

  • Comment 132542 by
    Mathieu 2119 Comments

    Good evening,

    Thanks for sharing this beautiful report on LAN...
    I'm quite surprised : the hard product seems to be good. The J Class is acceptable.

    Catering with a veritable glass is a plus, same for cutlers.

    See you,

  • Comment 132669 by
    SKYTEAMCHC TEAM GOLD 7407 Comments

    Thanks for sharing this report with us. It's quite cool to be able to fly such a bird on a 3 hours segment.
    The catering is sufficient for the time of the day and length of the flight and the crew was nice.
    The Business class cabin looks a bit old fashioned but comfortable.
    I am looking forward to your next reports to and from PPT !

  • Comment 132908 by
    KévinDC TEAM GOLD 4844 Comments

    Very good report! It's really nice to be able to try this variety of carriers on a QF marketed ticket. I imagine that means all sectors earn full Qantas miles? The LA 5th freedom flight seems like a really good option for the Trans-Tasman crossing, with a widebody and good catering--it's nice to have a real glass in Economy, especially for a 3 hour flight. Yeah, the moving map is oldshool, but then again, that's not surprising on an A340. Thanks for sharing. Looking forward to the next legs.

  • Comment 132939 by
    SMilano 1269 Comments

    Thanks for sharing!

    LAN is a very good option for a trans-tasman flight.
    A widebody for a short flight is always better ! :)

    The catering is good for the time an length of the flight.
    I did it 2 months ago in the other way with ANZ with a B777.
    Looking forward for the next flight !

    See ya

    • Comment 315944 by
      flywunala AUTHOR 158 Comments

      Thank you. Indeed twin aisle better than just one. I think Turkish Airlines have a few very long flights to Africa with 737...ouch!
      I have never managed to get a NZ 777 or 787 on the TransTasman but I am trying to work on this for my next flight to AKL....LA 787 on the way and NZ 787 on the way back!

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