Review of LAN Airlines flight Sydney Auckland in Economy

Airline LAN Airlines
Flight LA800
Class Economy
Seat 16H
Aircraft Airbus A340-300
Flight time 02:30
Take-off 19 Mar 15, 09:30
Arrival at 19 Mar 15, 14:00
LA 64 reviews
flywunala
By 4755
Published on 25th March 2015
Off to Tahiti !

SYD AKL LA800 LAN eco - this report
AKL PPT TN102 AIR TAHITI NUI business - http://flight-report.com/fr/report-9823.html
PPT AKL TN101 AIR TAHITI NUI business - http://flight-report.com/fr/report-9834.html
AKL SYD QF146 QANTAS AIRWAYS eco - http://flight-report.com/fr/report-9939.html

This is the first of a four legs trip from Sydney to Papeete in French Polynesia. Since Air Tahiti Nui discontinued the route, there is no direct flight. Best options are Qantas/Air Tahiti Nui, Air New Zealand, AirCalin via Noumea.

All photos taken with my iPhone 6 plus….

My ticket is marketed by Qantas however only one sector is on Qantas metal…The joy of the code share world ! Only trouble is that LAN in SYD cannot check me in through to PPT, thus I will have to go to the transfer desk in AKL to get the AKL/PPT boarding pass. Believe however that they would have checked my luggage through all the way to PPT had I had any, which was not the case.
Another interesting situation is that I am leaving SYD on a Thu morning, arriving in PPT on a Wed night. THus having two days on the ground in PPT Thu/Fri. Returning from PPT on Sat morning and arriving in SYD on Sun night…all due to time difference and time zone. I lost a week-end in the process, but that was not all that bad after all !

As usual I am tracking the inbound aircraft. The flight is operating SCL-AKL-SYD-AKL-SCL with LAN 3 remaining A340-313X. It is not unusual for the flight to be a little creative with schedule so I am a little anxious for my connection in AKL. Luckily the inbound flight lands in SYD ahead of schedule. It is operated by A340-313X CC-CQF. Sadly I have flown on that aircraft before twice…It is my 7th sector on a LAN A340

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SYD Airport check in area. Qantas marketed ticket but LAN metal, so LAN check in counter…

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The check in process is pretty efficient.

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Sydney Airport is going through refurbishment of the air side terminal. Walking through the duty free is now a breeze..

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The duty free has been relocated in the main atrium area

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And some have just invented airport pop up duty free….

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I make my way to the Qantas Club.

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The lounge spread alongside one side of the terminal, which is the pier that Qantas uses mainly. Unfortunately, the view is obstructed…

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The best part….they have a real coffee machine, with a real barista. And an ice cream bar to die for….

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The business center features Apple computer…

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Now to the gate. Gate 31. Conveniently located near the center of the terminal, but challenging for getting a good view of the aircraft….
I do like the LAN livery. One of the smartest in the business….(actually between BoA, Aerolineas and LAN, South America boasts 3 of smartest liveries in the world…)

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Boarding is pretty smooth. The flight is not full
Which makes the process easier.

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I have to walk towards the back but I take time to take a few pictures of the LAN business class featured on the A340-313X
Again the flight is pretty light up front. It will get full once it picks up pax in AKL.



LAN eco class config is unsurprisingly 2 x 4 x 2. I have an aisle in the middle section, not far behing business class. Lucky me I have no one next to me.

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The seat pitch is quite decent. I am quite tall (188cm - 6'2). But again I am only travelling here for 3 hours.

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LAN IFE is pretty spectacular…with a huge selection of (great) movies. Lots of South American movies too, which I really like. Funny enough I don't speak Spanish.
I particularly love Argentinian movies.

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One of the smart feature of the IFE is to be able to perk at the moving map while watching the movie. I am in heaven!

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Our plane start taxiing. Flight Radar does not recognise it for some reasons

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Off we go. The quality of the moving map / air show is pretty poor. Looks like the very first generation of air show. However the choice offered by LAN makes up for it.

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LAN swtiches the IFE at the gate, thus I was able to start watching a movie as soon as I was seated. That is pretty cool too !
I choose to watch an Argentinian movie Wakolda. Movie about Dr Mengele exile to Argentina.
The full LAN IFE program is available here:http://www.lan.com/upload/pdf/ip-340-767-787-marzo-2015.pdf


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The inflight magazine. Online version available on iPad I believe.

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A snack / brunch is served. I have no expectation and had fruits and yoghurt at the Qantas club. It is only 10h30 SYD time…so not very hungry. However the tray is pretty good.

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See the little cup holder for the glass…

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Auckland is not far

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View of the back seat in front, on my left. Since I had two screens to myself, I screened the moving map of this one…

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View of the cabin

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A very poor photos of Rangitoto, a volcano dominating a small ilsland in the Auckland Harbour.

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Coming from the West, flying south of the city CBD, sharp 160 degre turn right to line up to the West.

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Parked at the gate in AKL next to….our old friend the dream machine…

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Verdict

LAN Airlines

8.5/10
Cabin9.0
Cabin crew7.5
Entertainment/wifi9.5
Meal/catering8.0

Qantas Business Lounge International

9.0/10
Comfort9.0
Meal/catering9.0
Entertainment/wifi9.0
Services9.0

Sydney - SYD

6.8/10
Efficiency9.0
Access5.0
Services5.0
Cleanliness8.0

Auckland - AKL

6.0/10
Efficiency9.0
Access5.0
Services5.0
Cleanliness5.0

Conclusion

LAN is a very enjoyable alternative to cross the ditch (as they say in NZ) between SYD and AKL.
Qantas and Virgin both offer 737-800 services so LAN is the option if you want to fly a larger aircraft. AirNZ traditionally flies A320 but quite often upgauge their services with a 767, 777 or 787.
The food was good, the crew nice, the plane on time, the cabin clean...what else can you ask for ?
And since I have a soft spot for all things South American, well then I am a little partial.

Only drawback is the lack of a seamless experience at check in level since I was not given my boarding pass for the second leg of my trip. But the transfer in AKL happened to be a breeze so that was not an issue.

One regret though is that my trip was scheduled too early....As from next month the flight will be operated by a 787-9............argh...

Information on the route Sydney (SYD) Auckland (AKL)

The contributors of Flight-Report published 13 reviews of 6 airlines on the route Sydney (SYD) → Auckland (AKL).


Useful

The airline with the best average rating is Emirates with 8.4/10.

The average flight time is 3 hours and 3 minutes.

  More information

10 Comments

  • Comment 132535 by
    anthonytahiti 1570 Comments

    Thanks for this nice report.
    LA is a good option for this flight SYD AKL, with a wideboby aircraft and long haul seats (especially for business class). 2 weeks before you, I choosed EK on the same route.
    I can't wait to read your report on TN flights.
    See you

  • Comment 132542 by
    Mathieu 2084 Comments

    Good evening,

    Thanks for sharing this beautiful report on LAN...
    I'm quite surprised : the hard product seems to be good. The J Class is acceptable.

    Catering with a veritable glass is a plus, same for cutlers.

    See you,

    • Comment 312925 by
      flywunala AUTHOR 158 Comments

      Merci Mathieu, yes LAN is very good. I have flown several time across the SW Pacific between Australia and South America and it's been very pleasurable. LAN affiliate LAN Peru and LAN Argentina are equally good. I did not pay attention to the cutlery, I think it was metal. But the glass was plastic.

  • Comment 132669 by
    SKYTEAMCHC GOLD 8384 Comments

    Thanks for sharing this report with us. It's quite cool to be able to fly such a bird on a 3 hours segment.
    The catering is sufficient for the time of the day and length of the flight and the crew was nice.
    The Business class cabin looks a bit old fashioned but comfortable.
    I am looking forward to your next reports to and from PPT !

  • Comment 132908 by
    KévinDC TEAM SILVER 5425 Comments

    Very good report! It's really nice to be able to try this variety of carriers on a QF marketed ticket. I imagine that means all sectors earn full Qantas miles? The LA 5th freedom flight seems like a really good option for the Trans-Tasman crossing, with a widebody and good catering--it's nice to have a real glass in Economy, especially for a 3 hour flight. Yeah, the moving map is oldshool, but then again, that's not surprising on an A340. Thanks for sharing. Looking forward to the next legs.

  • Comment 132939 by
    SMilano 1292 Comments

    Thanks for sharing!

    LAN is a very good option for a trans-tasman flight.
    A widebody for a short flight is always better ! :)

    The catering is good for the time an length of the flight.
    I did it 2 months ago in the other way with ANZ with a B777.
    Looking forward for the next flight !

    See ya

    • Comment 315944 by
      flywunala AUTHOR 158 Comments

      Thank you. Indeed twin aisle better than just one. I think Turkish Airlines have a few very long flights to Africa with 737...ouch!
      I have never managed to get a NZ 777 or 787 on the TransTasman but I am trying to work on this for my next flight to AKL....LA 787 on the way and NZ 787 on the way back!

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