Review of Singapore Airlines flight Singapore Hong Kong in Economy

Airline Singapore Airlines
Flight SQ860
Class Economy
Seat 45A
Aircraft Airbus A380-800
Flight time 04:10
Take-off 20 Jun 16, 08:40
Arrival at 20 Jun 16, 12:50
SQ   #3 out of 96 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 696 reviews
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By 2769
Published on 25th June 2016
Hi and welcome!
This time my family took a short vacation to Macau via Hong Kong. We did not want to fly to Macau directly and hence the transit in Hong Kong. We would be flying SQ860. A few days before flying, another Flight - Reporter Maverick0805 has also done a FR on the exact same flight so do check his too!
We woke up at 5.30am and then took a taxi to the airport. The terminal we would be leaving is Terminal 3, which is one of the best terminals in Changi.
We did our online check-in the day before and it was a quick self - check in. Did SQ remove all their counter check in staffs? I did try finding it but I could not find it.
photo photo 20-6-16 6 41 33 am

After checking in was checking in our bags! The whole process was swift and easy. We were ready to enter airside within 10 minutes from stepping into the airport. #Changiefficiency
photo BN9yi7O

After 2 minutes of immigration and customs, we were thrown in the airside of Changi. T3 still looks awesome I must say.
photo photo 20-6-16 7 55 59 am

With plenty of time to spare (our flight was leaving at 8.40am but I'm sure we were at airside near 7am), I first went to spot some planes and I did manage to find some nice pictures. Changi does their final inspection of carry on luggages at the gate so it's hard to take picture of planes and it was in the morning so the lighting was not in favour but I still tried heehee.

Starting from the really bad pics:
SQ A380 (9V-SKI) and A330 (9V-STZ) - These two flights would be flying to Hong Kong as SQ860 and SQ856 respectively. My flight was SQ860, and my friend's flight (he was flying to Hong Kong on the same day too) was SQ856. Kinda sad that we did not manage to meet each other :(
photo hgEtUjU

Another view of our planes
photo H3LXfkX

On the other side we had a SQ B772 (9V-SVE) and SQ A380
photo u8CsQLx

I decided to take a rest and head to the Butterfly Garden. Thankfully the butterflies gave me enough face and stopped once in a while to let me take good pictures of them :)
photo ayCecGT

Changi is really an awesome terminal. As a Singaporean I feel very proud whenever I walk past Changi :D
photo DtI21PJ

Another SQ A380 parked at Gate B5, and I happened to have an acceptable picture of it.
photo VOcV9lT

9V-SVE (as seen previously) leaving Changi. Have a safe flight!
photo TFsO53S

Thanks for showing me your but…. I mean back.
photo nsu7jPC

Now all that's left is the A380
photo SmLDmTH

Scooting past Shanghai
photo iBBznSQ

Time check: 7.33am. Gate B2 is open!
photo W2mbFH4

Time to head to B2! When clearing the final inspection for carry on luggages I have learnt something: Never join the queue with families. Sobz.
photo R8MYecw

While sitting inside B2.
photo photo 20-6-16 8 06 04 am

And soon it was our turn to board!
photo Ilx8u5l

There's 9V-SKI!
photo 6Tga9Pg

A closer pic of 9V-SKI
photo hAmdfdF

The Shanghai Airlines plane that was seen earlier.
photo pvBNOGS

Flight details:
Plane registration: 9V-SKI (SG50 Livery)
ETD: 8.40am
ATD: 9.00am
Altitude: 32000 ft -> 36000 ft
ETA: 12.40pm
ATA: 12.27pm

Entering the lovely 9V-SKI.
photo photo 20-6-16 8 29 30 am

We entered 9V-SKI, walked past Premium Economy class to Economy. The flight was full. Both PEY and Y was full. No wonder SQ can afford to send an A380 up daily to Hong Kong. Something worth noting was that there were many westerners in business suits on the flight.
When selecting the seats online, I decided to sit at the front of economy class for the sake of my family (because the turbulence is worse behind). It was a wrong choice. LOOK AT THAT VIEW. I felt like I have wasted $$$. Just avoid seat 45A at all cost LOL.
photo fc7O4uC

No SQ, this is unacceptable.
photo photo 20-6-16 8 59 28 am

SQ Silverkris entertainment system.
photo photo 20-6-16 8 30 55 am

The pilot came on the PA system and told us our flight route (departing south of Changi before making a U-turn). Did the formalities, doors closed and armed, and off we went!

Spot the Changi
photo fc7O4uC

The seat's pitch. Quite generous I must say.
photo photo 20-6-16 11 16 16 amphoto photo 20-6-16 11 16 32 am

When taking off, the pilot made a u-turn so the whole Eastern side of Singapore could be seen.
photo photo 20-6-16 9 04 19 amphoto photo 20-6-16 9 05 15 am

The seat's view was really bad so I just gave up completely.

After the seatbelt signs went off, I started to find some songs to listen. SQ completely lost it. The songs were not updated and the older songs just couldn't make it. I was honestly quite disappointed with SQ when it came to the songs. So I decided to watch a movie…
photo bYUKdSU

The meal service took quite a long time this time round due to turbulence. The crew could be seen rushing through their service, which I do not blame them. However, the crew was not up to my expectation. It seemed like they forgot to bring their smiles out to work. It was not rude or whatsoever, but it felt very robotic and "I'm done with my work" kind of attitude. It could be also cause it as a 8.40am flight on such a huge plane so…
Anyways, here's the brunch! I had the chance to try both:
The Western option (Scrambled Eggs with Chicken Sausage, Glaced tomato and hash brown potato)
photo photo 20-6-16 10 10 02 am

The Asian option (Braised Egg Noodle with seafood and black mushroom)
photo photo 20-6-16 10 12 16 am

As someone who hates noodles, I have to say that the noodles was a lot better than the egg. The egg was tasteless, hash brown was soggy, it was terrible. On the other hand, the noodle was nice with a generous amount of seafood and mushroom. SQ what happened to your catering sigh…
The desert (Chocolate Duo Parfait) was nice. The chocolate could be felt and it was an acceptable desert.

After the meal, I decided to just take a rest and not do much (because the view outside was lovely) and the entertainment system was great.
By great I meant…
photo photo 20-6-16 11 09 17 am

Every single time I take a SQ plane with this entertainment system (the 2006 one), this always happens. I dont know if it's because of my hands or the entertainment system.

The flight path. Notice the sudden change of direction in the plane. It was due to the bad weather which resulted in the turbulence.
photo photo 20-6-16 11 27 40 amphoto photo 20-6-16 11 27 48 amphoto photo 20-6-16 11 28 19 am

Landing into Hong Kong. When we were on our landing approach, the pilot came onto the PA system and said that the passengers on the left (where my side was) could see Kai Tak airport. GREAT. Such a great chance to spot a historical airport ruined because of the seat I chose….
photo photo 20-6-16 12 19 10 pm

Touchdown into Hong Kong International Airport, with a Korean Air plane leaving back to Incheon.
photo photo 20-6-16 12 27 28 pm

A final look at our plane.
photo photo 20-6-16 1 43 33 pm

As I was transiting to Macau and we missed our ferry, we had 3 hours of free time in the arrivals side. We could not go up to the departures and it was honestly quite boring. There were only 2 restaurants and seats. I could not even walk around and plane spot….

This was the only plane I saw.
photo irihhp5

And with this, I conclude my flight report on SQ860. Feel free to comment and ask! :D












See more

Verdict

Singapore Airlines

7.0/10
Cabin7.5
Cabin crew7.5
Entertainment/wifi7.0
Meal/catering6.0

Singapore - SIN

9.5/10
Efficiency10.0
Access10.0
Services10.0
Cleanliness8.0

Hong Kong - HKG

8.8/10
Efficiency9.0
Access9.0
Services9.0
Cleanliness8.0

Conclusion

As a Singaporean I have to be tough on my own country's airline and airport.

Singapore Airlines A380-800 9V-SKI SQ860
Cabin: It was dirty. No SQ, no.
Cabin Crew: Could have been friendlier...
Entertainment: No SQ, no. I want my latest Kpop songs.
Meal/catering: No SQ, no. The western meal was bad.

Changi Airport:
Efficiency: Only Changi can do it with such excellence.
Access: MRT, Taxi, bus, car. What more can I say
Services: Butterfly garden, massage chairs, free wifi, playground, what more can I ask for?
Cleanliness: The toilets are perfectly clean, but it was the windows that kind of lowered the ratings.

HKIA:
Efficiency: Yeah they're efficient too.
Access: Equally accessible as Changi
Services: As I was transiting into Macau by ferry, their arrivals really have nothing much and that's quite sad. I expected more from them.
Cleanliness: It was great.

Information on the route Singapore (SIN) Hong Kong (HKG)

Les contributeurs de Flight-Report ont posté 50 avis concernant 4 compagnies sur la ligne Singapore (SIN) → Hong Kong (HKG).


Useful

La compagnie qui obtient la meilleure moyenne est Singapore Airlines avec 8.7/10.

La durée moyenne des vols est de 3 heures et 47 minutes.

  More information

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