Review of SWISS flight from Zurich to Hong Kong in Economy

SWR

LX - SWISS

Flight taken on 06 December 2016
LX138
22:45 11h 10m 16:55
Class Economy
Seat 33A
NGD16
8,476 · 27 · 10 · 3

Hi everyone, the report will cover the second part of the trip to Asia.
1. Part 1 LX3627 MUC -> ZRH Here
2. Part 2 LX138 ZRH -> HKG You are Here
3. Part 3 BR828 HKG -> TPE Here
4. Part 4 BR867 TPE ->HKG Here
5. Part 5 OS58 HKG -> VIE Here
6. Part 6 OS117 VIE -> MUC Here
Originally, I would have a 3 hours transit time in Zurich. But due to the delay from the previous flight, it turned out that I only had 2 hours which was far more than enough. I passed through the immigration and got on the Skymetro to terminal E. Terminal E is a satellite terminal and handles non-Schengen international flights. Since there wasn't much flights leaving Zurich in the night, the terminal was quite empty (from an Asian standard). My flight to Hong Kong was assigned to gate E27, and as I had plenty of time, I decided to explore the terminal. Obviously there wasn't any shops that attracted me and soon I returned to the waiting area in front of my gate.
Coming back to the aircraft, Swiss ordered a total of 10 B777-300ER for their long haul fleet. As of 6th December 2016, 6 planes have been delivered. The aircraft that will bring me to Hong Kong tonight, is HB-JNA, the first Swiss B777-300ER, carrying FACES OF SWISS livery, delivered on 18th January 2016. The plane was very new, less than one year old. Unfortunately, I was unable to get a good photo of the aircraft. 30 mins before the official time for boarding, people started to gather around the gate.


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Boarding was on time. Tonight we had a light loading of about 60% I guessed. I chose a window next to the left wing in the front section of the economy class. I was so happy when I heard the announcement, "boarding completed". This meant that two seats next to me will be free!
My seat 33A


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Cabin during boarding 1


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11" touch screen monitor. There is no remote control for the monitor.


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Cabin during boarding 2


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Before the push back, the cabin light was switched to the mood lighting mode.


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View outside the window


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Starting menu of the Inflight entertainment system. Indicating the flight time, distance and the seat number.


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Cabin light was turned off during taxing and our plane came to an area besides RWY32, where de-icing was carried out. As I was siting right next to the wing, I can see the de-icing process over the wing. The whole process took about 15 minutes and we took off at 23:36pm.
De-icing in progress. A SWISS A340 was having the de-icing next to us.


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Less than 30 minutes after take off, dinner was served. I was expected a snack and drink service before the dinner, but there wasn't. I chose the beef option together with a warm bread. I opted for a coke and they gave me the whole can, which was very generous comparing with their mother company, Lufthansa.


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After the meal, I had a coffee.


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I browsed the film database and finally ended up with a Chinese film called Time Raider.


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At 1:36am I decided to have some sleep. It was great to have the adjacent seats unoccupied.


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At 4:18am I woke up and from the map I discovered that we were flying over Turkmenistan. I went to the lavatory and continued with the last 30 mins of the movie. After finishing Time Raiders,I started to watch Star Trek Beyond but in less than 15 mins, I fell asleep again.


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At 8:00am I woke up again and we were already flying over somewhere between Bangladash and India. I continued with Star Trek again. 10 mins later hot towel was distributed.


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The Total Route view of the flying map.


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Breakfast was served two hours prior to landing and this was the only option they provided.


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Classic SWISS chocolate was distributed after the breakfast


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Before the descend commenced, I went to the lavatory again and took a cabin shot.


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Passing through Macau. You can see the bridge joining Macau and Hong Kong.


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Final approach


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At 17:47pm (Hong Kong time), we touched down at Hong Kong International airport.


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Thanks for reading!

Display all

Product ratings

Airline

SWISS 8.6

  • Cabin9.0 / 10
  • Cabin crew9.0 / 10
  • Entertainment/wifi8.0 / 10
  • Meal/catering8.5 / 10
Departure airport

Zurich - ZRH8.6

  • Efficiency9.0 / 10
  • Access8.5 / 10
  • Services8.0 / 10
  • Cleanliness9.0 / 10
Arrival Airport

Hong Kong - HKG7.9

  • Efficiency7.5 / 10
  • Access9.0 / 10
  • Services7.0 / 10
  • Cleanliness8.0 / 10

Conclusion

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Comments (10)

  • Thank You very much for sharing this FR :)

    The photos of ZRH and the LX B777 are great all around!

    I love the style of those LX seats, they look like grandmas cozy old sofa XD

  • Thank you for your comment. The seat was actually quite comfortable even if you don't recline it at all.

  • Thanks for sharing the flight report with nice pictures!

    The LX Y cabin design looks decent with its color tone. The IFE is big with good interface which I like the airshow design. And glad to know no seatmate with you and you can turn your row into economy-business^^ The only minus thing is LX adopt a 10-seat Y cabin although seats look comfortable (but it become the trend now…)

    The food looks tasty and size is adequate for this flight length. IMO it would be better for the chocolate served pre-arrival.

    Look forward to next report!

    • Yeah I second the observation on the 10 across Eco seats. 17" Width is not really comfortable enough for a 10 hour or more flight when you have a large neighbour.

  • Great FR! Funny enough I was on the return journey of HB-JNA (LX139/17) and like you, due to absence of daylight both in HKG and ZRH I could not take any photo! It was my first ever Swiss flight and I must say my experience was great (in economy with the family). Comfortable seat, good IFE (although I could have done with a larger selection of movies). The food was superb and the chocolate at the end just divine! I like the feel of the cabin, and the "welcome" in 5 languages on the galley panel, as you board via Door L2. Feeling very welcome indeed. Staff were attentive. Snacks available through the night. I truly enjoyed the flight and would not mind tying the business class at the next opportunity.

  • Thanks for this FR.

    It seems once again that LX has a hard time filling out those 77W...

    Good service, though the portions remain on the small side.

    Was there ay snack available in between meals ?

  • Looks like an enjoyable flight! Catering was very good and looked tasty. The minus is that LX uses the 10 abreast configuration, which reduces the seat width. But overall, the flight looks good.

  • Ashleyyau: The air show design of SWISS was really good. It provided lots of flight information.

    JW19: Thanks to the low loading so that I can enjoy such a spacious cabin.

    Flywunala: This was also my first ever SWISS flight too. I definitely would like to fly SWISS again for my next trip to Asia.

    KL651: There was a snack bar behind which you can served yourself

    KriegerHo: I think we have to accept that 10 abreast configuration is the trend in the industry...

  • Wow Swiss' food offering looks delicious. Although I must say the tray looks very sterile :) You are quite lucky to have empty seats next to you. I really hate the 3-4-3 arrangement and I go to great length to avoid flying in that configuration. I think what Swiss offers is pretty solid and could compete with other airlines flying the same route. The colour of the seats is quite soothing and the IFE looks good!

    Thanks for writing this flight report! Not very often we get to read Swiss long-haul in economy :)

    • I second the dislike for 3-4-3 in 777s unless they could match the width provided by the A388s or B747s. This will have to wait until the -9 is launched.

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