Review of EVA Air flight from Taipei to New York in Economy

EVA

BR - EVA Air

Flight taken on 10 December 2016
BR30
08:00 14h 45m 09:45
Class Economy
Seat
lew777
5,358 · 26 · 4 · 6

Transport (taxi) to airport from STPC hotel was provided by EVA at your own convenient time but you have to notify the receptionist the night before. Receptionist suggested at least 2 hour before scheduled departure time due to re-checked. Airport is only a quick 5 mins ride from the Hotel. Complimentary breakfast (sandwich, boiled egg, lemon tea and orange) was prepared by the hotel when checked out.
CHECK IN
Busy morning at TPE, only a few people lines at the "internet check-in" counter. I was required to re-checked in and to be printed a new boarding pass. The agent was also confirming about my luggage which had been tagged to JFK.
BOARDING
As usual, boarding was commenced by zone.


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Happily announced the 5-star Airline on the PTV.


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the seat photo + pitch, blanket and pillow had been provided on the each seat. The flight was not full with approx. 70% load in Y, so that I could have a 3 seats by myself.


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taxi-ing.
AIRBORNE


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Crew started to giving out the (same design) menu of the day, followed by immigration card and the snack+drink service. Too bad no amenity kit was given. Eyeshade is available upon request, toothbrush & ear plug available at lavatory & no socks provided at all.


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seat pocket


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Lavatory condition


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I understood that the flight was quite empty, but this kind of behaviour seems like extraordinary…..


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EVA provides slippers for inflight used in economy, you should ask from the cabin crew for one as they are not providing in each seat.


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They continue the service with brunch service. I chose the former of the 2 choices. Crews are always going around offering tea, coffee or wine non stop during meal.


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Bottled water was distributed and shortly after that the cabin crew requested all pax to close the window shade.


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EVA provides sandwich and fresh fruit (banana) at the galley, you just need to take by yourself.


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Cabin condition in pinkish mood lighting.


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While on the move..


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The breakfast service was served 2 hour before landing. It was the nicest porridge I ate onboard.


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Landed at JFK


Contenu masqué : Cliquez pour afficher
A glimpse of STPC hotel provided by EVA:
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Display all

Product ratings

Airline

EVA Air 7.3

  • Cabin8.0 / 10
  • Cabin crew6.5 / 10
  • Entertainment/wifi7.0 / 10
  • Meal/catering7.5 / 10
Departure airport

Taipei - TPE7.3

  • Efficiency7.5 / 10
  • Access7.0 / 10
  • Services7.5 / 10
  • Cleanliness7.0 / 10
Arrival Airport

New York - JFK7.0

  • Efficiency7.0 / 10
  • Access7.0 / 10
  • Services7.0 / 10
  • Cleanliness7.0 / 10

Conclusion

Quite a pleasant flight with EVA, but it is consider a hit and miss. Nice hard product, nice food, nice service but in terms of the crew's behaviour/attention/reaction to request & little thing such as amenity kit, it is still far from 5 star; compare to the other four 5-star airlines I have ever flown with.

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Comments (4)

  • It is absolutely disgusting how some passengers can think it's acceptable to prop their feet up on the armrests.

    • Indeed, maybe the passenger is from some kind of village with no manner education. Thank you for your comment!

  • The behavior of the passenger behind you is just unbelievable. I'm a tolerant kind of passenger, but I would have called the FA.

    Thanks for sharing !

    • Thank you for your comment. FA was always around though, they must have seen his behaviour. But since I have the whole 3 seats for myself and the pax that was doing that was quite old, so I tried to close one eye and not to notify the FA.

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