Review of SWISS flight from London to Zurich in Economy

SWR

LX - SWISS

Flight taken on 27 November 2016
LX319
12:05 01h 35m 14:40
Model Airbus A320
Class Economy
Seat 32E
AXY2002
1,451 · 17 · 0 · 1

This is my report on a short flight between London and Zurich. This report is way overdue as I have not had the time to write recently. I'll apologise that some pictures are quite blurry and because I was seated in the middle seat so I could not get a nice view of the window.
Arriving at Heathrow airport about 2 hour early.


photo 2016-11-27 08.28.25photo 2016-11-27 08.35.34photo 2016-11-27 09.32.32

Check in was rather swift although clearing security took some time but after 10-15 minutes we are clear. I still had about 1.5 hours so we had an early lunch and shop around T2.
Boarding



Finally settled down in my seat.

photo 2016-11-27 11.45.58

Boarding was quite messy and there was a obvious lack of overhead bins storage space and announcements had to be made constantly to get people to store their bad under the seat. Not sure if this is common but I remember when flying with Silkair or Bangkok Airways the problem was not as big as it was on this flight.
After the overhead bins was sorted, our departure was quite smooth out of Heathrow.


photo 2016-11-27 12.28.18photo 2016-11-27 13.50.05

Shortly after take off, the cabin crew came around to serve the meal. It consist of a sandwich and drinks. There was only one choice for the sandwich and I chose coke to go with it. The sandwich was cold but it was to delicious.


photo 2016-11-27 13.01.56

As for the entertainment, I think there was video playing on the overhead screen but I was not watching it. Instead I was just flipping through magazine and using my phone for entertainment.
Some pictures of the sky en route.



Just before landing, the cabin crew came went around distributing chocolates. The chocolates was very tasty in my opinion.


photo 2016-11-27 13.32.51

Soon after we landed after a very short flight. Time passed rather quickly on this flight and service and meal was also decent. All in all, an enjoyable flight.


photo 2016-11-27 14.01.14
Display all

Product ratings

Airline

SWISS 7.8

  • Cabin8.0 / 10
  • Cabin crew8.0 / 10
  • Entertainment/wifi6.0 / 10
  • Meal/catering9.0 / 10
Departure airport

London - LHR7.8

  • Efficiency7.0 / 10
  • Access7.0 / 10
  • Services8.0 / 10
  • Cleanliness9.0 / 10
Arrival Airport

Zurich - ZRH8.3

  • Efficiency8.0 / 10
  • Access9.0 / 10
  • Services8.0 / 10
  • Cleanliness8.0 / 10

Conclusion

I think the entire journey was quite smooth except at the gate in Heathrow. Cabin crew was ok and the food was nice. Would probably fly SWISS again. Hope to try their long haul service soon.

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