Review of TAP Air Portugal flight Lisbon Vienna in Economy

Airline TAP Air Portugal
Flight TP1374
Class Economy
Seat 12G
Aircraft Airbus A330-200
Flight time 03:20
Take-off 26 Aug 17, 13:00
Arrival at 26 Aug 17, 17:20
TP   #84 out of 139 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 211 reviews
Airbus
By 1556
Published on 26th August 2017
Hello and welcome to my report of a TAP Portugal flight from Lisbon to Vienna. This the return journey from my highly enjoyable two-week vacation in Portugal with warm and sunny weather.


Itinerary



11.8.2017 / VIE-LIS / TAP Portugal / TP1273 / A330-200 / Economy ~ Click here

26.8.2017 / LIS-VIE / TAP Portugal / TP1274 / A330-200 / Economy ~ You are here



Lisbon Airport



I arrived to the airport by rental car.
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Lisbon Airport.
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Walk to the check-in area.
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The check-in area.
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The waiting time for check-in was rather long even though I just had to drop-off my bag, as Lisbon Airport uses a self-service check-in system, were passengers who have not done online check-in have to print their boarding passes at a machine and afterwards have to drop off their baggage at the drop-off counter.
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After check-in I visited the lavatory. It was dirty and broken.
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Then I continued to security. Again I had to wait rather long. The whole process from arriving to the airport to passing security took me one hour. In my opinion, that is to long for an airport of Lisbon's size.
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Duty free.
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Food court.
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My flight on the FIDS.
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The gate for this flight, S19.
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Enough seating space available.

At the gate, I tried to do some spotting.
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Unfortunately, spotting at the gate was nearly impossible as the view out of almost all windows was obstructed by a special kind of foil.
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The Flight



Airline: TAP Portugal
Aircraft: A330-200
Age: about 18 years
Registration: CS-TOG
Name: Bartolomeu de Gusmão
Flight Number: TP1274
Seat: 12G
Load: about 95%



At 12:19 (WEST), boarding began 19 minutes late and priorities were respected.
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After walking downstairs we had to wait in a small, crowded room for the bus to arrive.
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In the bus.
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Our A330-200.

Because we were behind schedule, the front stairs were opened for economy class passengers when I arrived.
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Beautiful view of the nose/cockpit.
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Aircraft door.
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Entering aircraft and walking through business.

My seat 12G.
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PTV screen. As on my previous flight the screen is VERY small and controlled via a handset. During boarding and taxi the screen displayed commercials as well as the safety video. After Takeoff, the screen was activated and displayed the moving map. 10 audio stations including pop and classical music were also available. Additionally, there is the option of downloading international e-papers from TAP's app prior to the flight.
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Handset.
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Buttons for recline and to control the hardness of the seat cushion.
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Overhead panel.
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View from my seat.
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Legroom, footrest and entertainment box.
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13:02 (WEST), boarding was completed and we were pushed back. After that followed TAP's award-winning retro-style safety video and a short taxi, then we took off at 13:24 (WEST). Unfortunately, there are no take-off pictures this time as my seat was an aisle seat.

At 13:52 (WEST) the seatbelt-sign was turned off, the business curtain was closed and the moving map was activated.
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Seat pocket content.
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Duty-free magazine.
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Safety card.
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Seat manual.
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Magazine.
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At 14:01 (WEST), meal service was started. In addition to a selection of alcoholic and non-alcoholic beverages, a box containing a chicken sandwich, a plum or pear juice and sugar for coffee and tea was offered. I chose a black tea and a cup of water. Overall the meal was good.
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After the meal I visited the rear lavatory.

Rear galley.
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View from the porthole in the right rear door.
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Cabin views.
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At 16:44 (CEST) we started our descend to Vienna. Then, at 17:07 (CEST), we landed, 13 minutes early.
Last view of seat 12G.
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Exiting the aircraft by jetbridge.
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Vienna Airport



Walking to luggage claim.

My luggage arrived at belt 05.

The waiting time was shortened by funny lottery (18+) advertising. :)
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Which way should I take? ;)
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I had nothing to declare so I left straight for the suburban train line S7 to Floridsdorf which took me to the center at a low fare.

Bonus


Bonus : Click here display



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Verdict

TAP Air Portugal

7.1/10
Cabin6.5
Cabin crew7.5
Entertainment/wifi7.0
Meal/catering7.5

Lisbon - LIS

6.1/10
Efficiency5.0
Access7.5
Services6.5
Cleanliness5.5

Vienna - VIE

8.5/10
Efficiency8.0
Access8.5
Services8.5
Cleanliness9.0

Conclusion

Lisbon Airport: Long waiting times, toilets dirty and food expensive.
TAP Portugal:
Cabin: Dated.
Cabin Crew: Friendly and efficient.
Entertainment: Moving map, music and not very interesting magazine.
Meal/Catering: Good and enough for the short flight, but there could be a choice for the snack.
Vienna Airport: Clean and efficient.

Information on the route Lisbon (LIS) Vienna (VIE)

The contributors of Flight-Report published 6 reviews of 1 airlines on the route Lisbon (LIS) → Vienna (VIE).


Useful

The airline with the best average rating is TAP Air Portugal with 7.1/10.

The average flight time is 3 hours and 19 minutes.

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