Review of Air India flight from New Delhi to Mumbai in Economy

AIC

AI - Air India

Flight taken on 18 September 2015
AI805
20:15 01h 50m 22:05
Model Airbus A321
Class Economy
Seat 5F
koresh
2,377 · 24 · 2 · 1

Trip Report : Delhi - Mumbai on Air India


Airlines: Air India [AI]
Flight : AI805 DEL-BOM
Reg : VT-PPN
Aircraft: Airbus A321-211
Dep - DEL : 8.15 PM
Arr - BOM : 10.05 PM
Flight time : 1:50 hrs
Distance : 1,139 km
Full Video Report : Air India VT-PPN AI805 DEL-BOM
Do watch the video



Introduction
Continuing from Click to read: Air India: Sydney-Delhi
Arriving in Delhi Terminal 3- International


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I was transiting through Delhi. Since the Sydney flight got delayed had 30 mins to get on the next flight. I went to the transit check-in for domestic passengers after completing immigration and customs upon arrival. Check-in was easy, was a min away after exiting the customs, I was the only passenger who was check-in didn't take long. Got the gate details and my luggage checked to the Mumbai flight. Was directed to departure via lift in the Check-in area.
After taking the lift to level 2. I was in the Domestic Departure area.
Entry to Domestic Departure


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Had to pass security. Had my bag scanned by security. After the scan, the security person asked for the tag. I said "The check-in person did not give me a baggage tag", realised I'm in India. Security stamped a Jet Airways tag and handed to me. I was in a rush to reach the gate, don't remember what was there after security. Looked at the airport map on wall and headed for the gate.
When I arrived at the gate, boarding display was final call. Others had already boarded as the flight was not full. I was sweating after the run I had made to be on this flight.
Boarding
Got settled in the assigned seat. The flight was partially full, had two empty seat next to me.
Window view


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The flight was waiting for few more passengers and pushback was at 8.20 pm
Entertainment control


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Leg view


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Safety Card


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Airbus A321


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IFE screen


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Window view video



Waited at the holding area for about 10 mins for an Air Arabia to depart and two other flights to land.
Holding for other landings video



Then it was AI805's turn to depart.
Delhi departure video



After attaining cruising height, meal service began.
Meal tray and ads


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Inflight experience video



Seat pocket


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Meal served was good.
Dinner packing


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Dinner - non-veg [Chicken, rice and lentil]


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Tea and coffee service came soon, I declined as I wanted to sleep on reaching home. After the meal, it time to for rest.
Relaxing


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Cabin view


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Since it was end of monsoon season, there was turbulence during the flight.
Approaching Mumbai


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Landing in Mumbai video



Minutes to landing


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Fogged Window


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The aircraft parked at remote gate and there was a bus ride to the terminal.
Window view from bus


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Air India VT-PPN


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There was enough room for seating. Yet…
Standing crowd near the door with empty seats


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Bus ride video



Arrived at the gate and the bags came out within 2 mins.
Baggage collection


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Collected my bags and proceeded towards the exit, it was raining.
Outside waiting for pickup


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Waited to be picked, then on my way to Mumbai city.
Thanks for reading this report till next time.
:)

Display all

Product ratings

Airline

Air India 7.0

  • Cabin8.0 / 10
  • Cabin crew7.0 / 10
  • Entertainment/wifi5.0 / 10
  • Meal/catering8.0 / 10
Departure airport

New Delhi - DEL8.1

  • Efficiency8.5 / 10
  • Access8.5 / 10
  • Services7.5 / 10
  • Cleanliness8.0 / 10
Arrival Airport

Mumbai - BOM7.6

  • Efficiency8.0 / 10
  • Access8.0 / 10
  • Services7.0 / 10
  • Cleanliness7.5 / 10

Conclusion

Air India inbound to Delhi was late, I had to rush to be on the connecting flight. Once on board,cabin was clean, service was good.Being a short domestic flight, there was no entertainment as the IFE was switched off. I was tired wasn't going to watch anything anyway. Food was excellent. Crew provided service promptly. Delhi airport was easy to navigate once I checked the map, even though I had to rush to gate, which was good 10 min walk. Mumbai Domestic airport didn't use any service as I had already cleared immigration and customs. Had to pick my bag and exit. Overall I was happy with the service, only if they could address the punctuality of the flights.

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Comments (2)

  • Thank you for your report. Nice to see that Air India provide a hot meal service on this sector. This kind of service doesn't exist anymore in European airlines on domestic flights, and even on regional flights. Mumbai airport seem efficient due to the delivery time of bagages.

    • Air India was known for good food. Recently due to cost cutting, serve only vegetarian on domestic flights. Domestic is easier to travel, pick bag and leave. Thanks for your comment.

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