Review of Cathay Pacific flight Bangkok Hong Kong in Business

Airline Cathay Pacific
Flight CX614
Class Business
Seat 16A
Aircraft Airbus A330-300
Flight time 02:40
Take-off 06 Jan 15, 13:10
Arrival at 06 Jan 15, 16:50
CX   #6 out of 122 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 371 reviews
rbix
By SILVER 865
Published on 28th May 2018
Hi, everyone! Welcome to Part 1 of the final leg of my holiday of the Christmas season from 2014-15! I know that this is a blast from the past but the reason why I'm actually posting these reports is because since I joined FR, I wanted to write all of my reports in chronological order, which would eventually lead to current developments. Anyways, in this report, I will be flying from Bangkok to Hong Kong before ultimately heading back to the US (which will be in Part 2).

Although I was a bit sad that my holiday came to an end, I would say that my excitement to travel was the only thing that kept me going. Also, as promised from my last trip report, I'll even give the summary of booking the return sector of the flight, which was rather crazy. The least I could say is that I was able to get a flight back, especially during the post-Christmas peak season. Nevertheless, I hope all of you enjoy reading this report.

Winter 2014-15 Trip Report Index:
1) 13 December 2014: CX845 JFK-HKG, B777-300ER, Business
2) 15 December 2014: CX685 HKG-BOM, A330-300, Business
3) 22 December 2014: CX684 BOM-HKG, A330-300, Business
4) 5 January 2015: CX653 HKG-BKK, A330-300, Business
5) 6 January 2015: CX614 BKK-HKG, A330-300, Business
6) 6 January 2015: CX890 HKG-EWR, B777-300ER, Business

Pre-flight:
When it came to booking the return sector, I was given a limited amount of options for flights back to New York as I was looking for flights that would easily connect with my incoming flight from Bangkok. However, it turned out that the afternoon and evening flight going to JFK was completely full in business class due to the post-Christmas rush. I had this sort of panic where I ended up calling CX multiple times to see if I could get a seat on either one of the flights bound for JFK. However, I was told that every seat was full to capacity. The agent I spoke to told me about some openings on the flight going to Newark, with some seats available. Since I knew I had to be back in the US, I reluctantly said yes for the EWR flight.

However, I had no problem choosing a flight from Bangkok to Hong Kong as there were plenty of options to choose from, so I was able to book CX614 in a heartbeat. On the bright side, I would be able to experience something different by flying on the 77G, where the overall cabin layout is a bit different where there is no first class cabin like there is on the 77H.

Now, coming back to this report. Prior to departure, I woke up at around 8:00 AM so I would be able to enjoy a nice breakfast at my hotel before I proceeded to the airport. At around 10:15 AM local time, I packed my belongings, checked out, and was ready for the car that I arranged for a day earlier. The reason why I chose to leave at said time is because I knew the traffic in Bangkok could be severe, and I like to spend as much time as possible at the airport prior to departure of my flight. Luckily, the traffic wasn't that all bad, allowing me to reach Suvarnabhumi Airport by 11:00 AM.

Entrance to Suvarnabhumi Airport



Shots of the check-in area at BKK


I waited for about 10-15 minutes in the Business Class line until I was able to check-in. Once it was my turn, my bag was checked in all the way to Newark and I was issued boarding passes for both flights, which took no more than 10 minutes. Also, I was told that the Cathay Pacific lounge, located in Concourse G, was closed for renovations, and my choices of lounges would be another CX lounge in Concourse D (which I've never even heard of until then) and the Louis Tavern CIP Business Class lounge. Other than that, the check-in was smooth.


Another thing I would like to point out about Bangkok's Suvarnabhumi Airport is that there are several giant statues right before security. In fact, I've heard that these said statues are based off the Hindu epic, Ramayana and each one has its own significance.

Mangkorakarn
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Maiyarab
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The next thing I knew was that I bypassed security and immigration through a snap of a finger with the help of the Premium Lane pass which I obtained while checking in for both flights.
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Security and immigration, as stated previously, didn't take that long and I was already at the airside. Another eye-catching display at BKK is right past immigration: The Scene of the Churning of the Milk Ocean
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Early afternoon departures
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BKK Airside - where there is a variety of high-end shops, duty-free, souvenir outlets, eateries, and much more. In fact, Bangkok's airport is quite massive, leading up to walking long distances to the gate area. Also, BKK is not that spotter-friendly so it was a bit disheartening to not spot any planes. Nevertheless, it is a decent airport which had everything I needed.


In many cases, one way to light up my spirits was a visit to the Cathay Pacific lounge in Concourse D. When I got there, I was denied entry as the lounge attendants told me that they were full to capacity and told me that I should go to the Louis Tavern lounge, which I then proceeded to.


Louis Tavern CIP Business Class lounge entrance - near Concourse F
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Lounge invitation
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To cut a long story short, I would say my overall opinion of the CIP lounge is quite small with not a lot of walking room and little to no seats. Also, there was not a lot of variety in terms of food and beverages, where there were only cold sandwiches, assorted pastries, hot soup, etc. However, there was some kind of choice with the drinks which included soft drinks, alcoholic drinks, tea, and coffee. I remember that I was there for about 25 minutes before I started to head to gate F5. The only thing I could think about was the anticipation for the new CX lounge which would open in June 2015.


Boarding pass for both flights
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The "warehouse" look of BKK, which I'm not really a huge fan of
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Well, it's not just CX's lounge which was going under renovation. It turns out that the BR lounge was also getting a new makeover.
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Concourse F
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My gate was at the left end of the concourse. Of course, I had to walk a distance but it was not as bad as most people think.
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Time to head back to HKG, even if it's just for a couple of hours ;)
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I then went through this downward ramp which would eventually lead to the boarding area


The plane flying us to HKG today: Cathay Pacific Airbus A330-300, B-LAI
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Well, time to board the plane! :)


Flight:

Some flight information that I'd like to provide for those who are interested
Date: 6 January 2015
Airline: Cathay Pacific
Flight Number: CX 614
Route: Bangkok (BKK) - Hong Kong (HKG)
Aircraft: Airbus A330-300
Registration: B-LAI
Distance: 1049 miles
Scheduled Departure Time: 1:10 PM
Actual Departure Time: 1:30 PM
Scheduled Arrival Time: 4:50 PM
Actual Arrival Time: 4:52 PM
Flight Time: 2 hrs 40 mins
Departure Gate at BKK: F5
Arrival Gate at HKG: 50

Main business class cabin
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Seat 16A with controls
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Welcome drink - I decided to go for a glass of water
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The usual legroom on the Airbus A330-300
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Cabin view
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Flight route
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It took maybe about 20-25 minutes for boarding to be completed. My guess estimate was that it was a medium load with about 20 passengers in the main business class cabin
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While settling in for the flight, the IFE on this flight (aka studioCX) decided to crash only to restart immediately
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Hot towel
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By 1:00 PM local time, the doors were closed, which was the cue for the captain to make his pre-flight announcement, saying that he was going to get us into Hong Kong quite early with the flight time of approximately 2 hours and 10 minutes.
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While taxiing towards the runway after pushback, I took in the sights of Suvarnabhumi Airport, which can offer a lot in terms of plane spotting.
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View of Concourse E, with the view of an Emirates Airbus A380-800
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Qatar Airways Airbus A380-800 A7-APC (which was delivered only a month ago at that time) currently on remote standby as it will serve as QR833 back to DOH this evening
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(From L-R): Orient Thai Boeing 767-300 HS-BKD and Thai Airways Boeing 777-300ER HS-TKQ
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Even more views of BKK
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Before I knew it, took off from Runway 19L at 1:30 PM, allowing me to get a glimpse of the beautiful sights of Thailand


I'll be back soon, Thailand!!


After 15 minutes, the seat belt sign was switched off while the crew were distributing menus as well as offering drinks as always
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Menu for today's flight
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StudioCX, which again has the same list from my previous flight. In this case, I decided to have a positive outlook in terms of the entertainment and find something else to watch besides my usual shows. Upon checking, I discovered that some episodes of Family Guy were on this flight, so I decided to start there in terms of entertainment


The next thing I remember was when one of the cabin crew was offering blankets, which I happily accepted. These light blankets are fairly seen on regional flights
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For a drink, I decided to go back to basics: Perrier!
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Table setup, with the appetiser which consisted of Thai prawn and glass noodle salad along with garlic bread on the side
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Then, the main course: Thai red duck curry with jasmine rice, kailan, and carrots. I had low expectations for this meal. Overall, I actually found the main course to be delectable and better than I expected.
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While enjoying my meal, the crew came around and asked for another round for drinks, which I said yes to. As always, I asked for another glass of Perrier
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After watching an episode of Family Guy, I decided to check on the progress of the flight and see where we are. It turned out we were over Hainan Island. This meant that we made good progress of the flight, and as always, the flight went by so fast. However, I didn't have to worry as I'll get to spend another 15 hours on a CX flight back home.
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Ice cream for dessert
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Praline and Hong Kong style milk tea to finish everything off
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Although there was a bit of turbulence after leaving Bangkok, the flight was nonetheless smooth throughout. Everything was going like clockwork in my opinion.

Cabin views with mood lighting during the day
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Before I knew it, the captain made the usual pre-landing announcement that we were now starting the descent into Hong Kong and there would be 30 minutes until we landed

Approaching Hong Kong
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Final shots before landing


Connecting flight information, with my flight on the list
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While preparing to land in HKG, I was able to spot Hong Kong Island which gave the cue to whip up my camera and start taking photos of said island as well as try to get a shot of the skyline


We landed on Runway 25L at 4:52 PM, which was about 2 minutes behind the schedule time. Without any further delay, I was glad to be back at Hong Kong International Airport (aka plane-spotter's paradise)


Actual flight route
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The taxi was not that long to gate 50, upon which I spotted an Air Canada Boeing 777-300ER, C-FIVQ which would serve as AC16 back to YYZ


Disembarking


The walk to the transfer point was not that far from the gate, and I had plenty of time before my flight to Newark. So, my goal after clearing security was to head to a lounge which was closest to the gate, sit back, and relax.
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Verdict

Cathay Pacific

8.5/10
Cabin9.5
Cabin crew8.5
Entertainment6.5
Meal/catering9.5

Independent Louis Tavern

4.5/10
Comfort4.0
Meal/catering4.5
Entertainment3.5
Services6.0

Bangkok - BKK

8.5/10
Efficiency8.0
Access9.0
Services8.0
Cleanliness9.0

Hong Kong - HKG

9.5/10
Efficiency10.0
Access9.0
Services9.0
Cleanliness10.0

Conclusion

This flight was somehow better than I expected on Cathay Pacific. The crew were attentive as always, and the meals were better than I imagined, but the only drawback was the lack of choices on the IFE. As stated previously, this was only a 2 hour flight so there was not much to choose from. Hopefully, there will be better choices of TV and movies on my connecting flight. Nevertheless, thank you so much for reading this report! Stay tuned for Part 2 of the final leg where I'll be heading back to Newark!

Informations on the route Bangkok (BKK) Hong Kong (HKG)

The contributors of Flight-Report published 41 reviews of 5 airlines on the route Bangkok (BKK) → Hong Kong (HKG).


Useful

The airline with the best average grade is Emirates with 8.4/10.

The average flight time is 2 hours and 43 minutes.

  More informations

8 Comments

  • Comment 447533 by
    STAR-ALLIANCE-FLYER 31 Comments

    I have to say CX catering is shrinking sharply, given by the picture of your meal i can't imagine that is a 5 star airline premium passenger meal. To me it is even worse than what SQ, NH, or BR in economy offered....

    Should give a try to QR lounge at BKK next time, A LOT BETTER than contract lounges.

    Overall good report! Hope you try QANTAS lounge at HKG, many say it is versatile, instead walking all around for CX lounges...

    • Comment 447535 by
      rbix SILVER AUTHOR 49 Comments

      Thanks for the comment! I definitely agree that CX's catering is declining heavily, especially recently. However, the meal on this flight was not that bad. I seemed to enjoy it. Since this was flight was on January 2015, the new CX lounge was still under renovation, but as of now it looks really good, and I'll be sure to check out the QR lounge some other time. Hopefully I'll try out the Qantas lounge in HKG as well when I get the chance!

  • Comment 447545 by
    Rommelreich 32 Comments

    A FR with si many photos is very helpful for travellers that never made this trip. All the details you give are also valuable informations. Among them, the very poor quality of the lounge is a suprise for J class in HKG and your very negative rating is without appeal. A FR to keep in one’s smartphone if going from BKK to HKG.
    Flying greetings

    • Comment 447546 by
      rbix SILVER AUTHOR 49 Comments

      Thanks for the comment! Well, the lounge wasn't what I expected, hence the negative rating. However, I'll be posting another review regarding the new CX lounge in BKK which opened in June 2015. Stay tuned! Once again, thank you for your kind words!

  • Comment 447637 by
    rays 9 Comments

    I think you can choose movies on StudioCX nowadays on those short routes, don't really understand why CX decided not to offer movies on those short routes at the first place, Yeah maybe you won't have enough time to finish it, but it's the passenger's choice.

    B-LAI just left CX fleet last month. I really miss her!

    • Comment 447678 by
      rbix SILVER AUTHOR 49 Comments

      Thanks for the comment! I think that option where movies are offered even on short flights is now available as of mid-2016, but I'd rather save them for long-haul flights. I just heard about B-LAI, I can't believe that she's gone!

  • Comment 448145 by
    socalnow GOLD 683 Comments

    Thanks Rbix for sharing another detailed and excellent report. Too bad the CX lounge was closed/full. I'm sure you've visited the renovated space by now. The Thai red duck curry sure sounds good! Thanks for sharing and happy flying.

    • Comment 448178 by
      rbix SILVER AUTHOR 49 Comments

      Thanks for the comment! It was quite an unfortunate circumstance to have the CX lounge closed. I finally got the chance to visit the new lounge in September 2015 (which will be a report that I will be posting soon). Happy flying to you too!

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