Review of Air Canada flight from Vancouver to San Francisco in Business

ACA

AC - Air Canada

Flight taken on 08 January 2018
AC566
13:40 02h 25m 16:05
Model Airbus A320
Class Business
Seat
HI_flyer_SFO
1,469 · 4 · 1 · 3

(8 of 8)
Every year we go on an annual trip to Asia, this time we decided to visit family in Taipei before returning to Thailand. We were planning on heading to Bali but due to the volcanic activity we redirected to Phuket/Ko Phi Phi.
This flight report covers the following trips:
SFO - YVR in Business on Air Canada - Here
Maple Leaf Lounge / YVR - TPE in Business on Air Canada - Here
TPE - BKK in Business on Thai Airways - Here
BKK - HKT in Economy on Thai Airways - Here
HKT - BKK in Business on Thai Airways - Here
BKK - TPE in Business on Thai Airways - Here
TPE - YVR in Business on Air Canada - Here
YVR - SFO in Business on Air Canada - YOU ARE HERE
We landed roughly 3 hours late into a wet and rainy Vancouver… thinking we missed our connecting flight to SFO I checked AirCanada.com anyway. We were in luck! Weather in SFO was causing delays and had delayed our flight about 2 hours.
We quickly deplaned and made our way through to immigration and then customs and ran to the gate. Luckily, they were able to put my partner back on now delayed original flight to SFO and in business class! However, our traveling companion wasn't so lucky since he was being held at immigration until his checked luggage was scanned through at Vancouver. However, I don't know what happened in our case. Since our bags were never "imaged" in Taipei they had no idea where our luggage (which wasn't a good sign) but that didn't prevent us from getting held up at immigration. Apparently, bags cannot fly without a passenger but since our bags were no where to be found they let us go out on an earlier flight. We didn't really care that much since we'd be getting home and there was a later flight that our bag would be on.
Our friend, however, wasn't allowed to board the flight so he'd have to have a forced layover of 3 hours to the later SFO bound AC flight (he later switched it to a departing 40-minute United flight).
The AC gate agents were super helpful and really nice about getting us back on this flight. I started to get nervous when they were upgraded their elites to business that we'd lose our seats but she held onto two of them for us.
Here is a picture of the menu for the 2:25 flight.


photo img_1364photo img_1365

The meal wasn't really anything memorable, I thought the salad was a bit tough to eat with large chunks of kale. I don't remember the meal that much since I was so exhausted…. I passed out until we touched down in SFO.


photo img_1366

One of our two bags would arrive the next morning. The second bag was a nightmare since the central baggage team had no idea where the bag was but the SFO AC baggage team called my partner to get the bag or call them since there was no claim on the bag (which there was). I called the central baggage number three times after being on hold for roughly 90 minutes and they couldn't even reach the SFO AC desk. I finally got pissed and just drove down to SFO to get the bag. They finally got the bag for me after about 20 minutes claiming that the claim was under my name and not my partners which is why they couldn't locate it. However, wouldn't they go by the tag number? Overall a terrible way to end an otherwise great trip.

Display all

Product ratings

Airline

Air Canada 8.3

  • Cabin8.0 / 10
  • Cabin crew8.5 / 10
  • Entertainment/wifi8.5 / 10
  • Meal/catering8.0 / 10
Departure airport

Vancouver - YVR9.0

  • Efficiency9.0 / 10
  • Access9.0 / 10
  • Services9.0 / 10
  • Cleanliness9.0 / 10
Arrival Airport

San Francisco - SFO9.0

  • Efficiency9.0 / 10
  • Access9.0 / 10
  • Services9.0 / 10
  • Cleanliness9.0 / 10

Conclusion

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Comments (1)

  • Hi, thanks for sharing this nice series of reports. Regarding this one in particular, 3 pics isn’t enough for a standalone report. I would suggest integrating this one into the previous report. Thanks!

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