Review of KLM flight Jakarta Kuala Lumpur in Economy

Airline KLM
Flight KL810
Class Economy
Seat 20A
Aircraft Boeing 777-300ER
Flight time 01:40
Take-off 20 Aug 18, 19:10
Arrival at 20 Aug 18, 21:50
KL   #49 out of 123 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 545 reviews
anaknegeri
By SILVER 658
Published on 15th November 2018
Hello friends! Welcome to one of my reports.

Firstly, as usual, sorry for my bad English, and also bad quality of the photos as I took all of them by my cellphone.

Here are parts of the journey:
August 20th, 2018: Jakarta (CGK) to Kuala Lumpur (KUL) by KLM Boeing 777-300ER (you are here)
August 21st, 2018: Kuala Lumpur to Penang overland
August 21st, 2018: Penang (PEN) to Medan (KNO) by Indonesia AirAsia Airbus A320 (click here)
August 24th, 2018: Medan (KNO) to Jakarta (CGK) by Batik Air Airbus A320 (click here)

IMPORTANT NOTE
The abbreviation of KL here always refers to Kuala Lumpur, not KLM's IATA code. Please not to be confused.

BRIEF BACKGROUND
Bonus : Click here to display


AUGUST 20th, 2018

In the morning, I checked the plane's position through FR24.

photo 45042946114_c4c132f7b4_b

After college activities, I took an express bus from Gambir Railway Station to the airport. I reached the Terminal 3 of Soekarno-Hatta International Airport at 5.15 p.m., 90 minutes before scheduled departure.

photo 44353957725_4d351827d6_bphoto 44353957435_e46fae8166_b

The newest terminal is used mainly by Garuda Indonesia. All Skyteam members and international LCCs have moved here, together with some other foreign carriers.

photo 44353957195_0dc604d88d_bphoto 44353954645_c583f6cc41_b

Flight schedule.

photo 44353956195_969657728f_b

I had done the online check-in, but I still needed to print it, so I came to the check-in counter without long queue.

photo 44353955635_d0bcd8f92c_bphoto 44353954995_0cd3c54040_b

My pass. I wonder if the empty white can be used for anything.

photo 30326656847_b3c4fa8357_b

Then I quickly left for the airside, through immigration & security checks as usual, to see my KLM arriving from Kuala Lumpur.

photo 44353952775_7254955813_bphoto 44353953575_3468b1a58d_b

Waiting hall, shared by all boarding gates. I really love this layout. I'm still able to go freely in the airside before boarding.

photo 44353951775_e5370af4e4_b

The KLM was coming. It was Boeing 777-300ER, with registration code PH-BVO and nosename "Kaziranga National Park", named after a national park in Assam, India.



Parked close to it was an A330 of Thai Airways, waiting for return to Bangkok.

photo 44353947315_677a7cb233_b

Still 45 minutes before departure, but passengers had made a long queue to board the plane.

photo 43451359710_702dc36912_bphoto 31391483498_0dea117b78_b

Reaching the plane through aerobridge.

photo 31391482958_1a08bc7f02_bphoto 45215508162_e7cab28809_b

"Nationaal Park Kaziranga" (in Dutch).

photo 45215509142_2e04a57bff_b

We were greeted warmly by the senior cabin crews, then they assigned me to my seat.

Passing through business class firstly as usual. Look at the welcome drink, only in business class.

photo 43451348370_ed0812294c_b

And this is my class.



I don't know the exact number of passengers, but I guess about 75% of the seats were occupied.

photo 31391476078_5f52ca7d8a_b

Outside the window.

photo 31391472068_a57289ffd2_b

While waiting for take-off, the IFE had been able to be explored. The personal LCDs were equipped with headphone and USB slots.

photo 44353936765_236d0b146a_bphoto 31391475138_dcd520e36e_b

Lots of movies from various countries available.

photo 45215499622_8202075e7a_bphoto 31391473328_71c02ec5c0_b

But I always prefer listening to musics, especially K-pop, though the K-pop albums had been quite outdated.



You can also attach your own USB drives, but only images, audios, and documents can be read.

photo 43451325660_f842f29cf4_b

Shopping catalogue was also available.

photo 43451323070_7b64b93abb_b

Boarding completed, and the plane slowly moved. Safety video was played on the IFE, with the unique concept made from tiles. Both the audio and subtitle were in English.

photo 31391470798_194f03a337_bphoto 31391469788_8e230eae5e_b

The plane would fly from the southern runway. Quite a long way from the Terminal 3 located on the north side.

photo 45215483462_1d3e9eb910_bphoto 45215482842_c55e4abc6f_b

Take-off at 7.10 p.m. (UTC+7). Very smooth.

photo 43451324840_7da639f3b5_bphoto 43451324180_94dc5a4160_b

About 10 minutes after that, seat-belt sign was switched off, and I checked the lavatory.



Back to the IFE, interactive flight info was available.



Information about Kuala Lumpur, our destination.

photo 45215478312_fcf9525b81_bphoto 43451314590_e22c7d3bf3_b

Also checked all items inside the seat pocket as usual.

photo 43451313560_8b0061edc1_b

"Holland Herald" magazine, with nice articles and also information about KLM's fleet and routes.



"Sky High" shopping catalogue.

photo 44353908275_ec4ac94278_bphoto 44353907835_1d7d5770f1_b

Cabin crews also distributed headset for all passengers. But honestly I don't like this kind. I still prefer the previous headset, though also with so-so quality. Using your own headset is much better.

photo 44353907415_3224f05834_b

Then the meal service began. An usual set for this route: vegetarian pie aloo ghobi and drinks.

photo 44353907095_41a0061974_bphoto 44353906565_802e1896eb_b

Still about an hour before touching down in KL. I spent my time listening to music and playing some games on the IFE.

photo 30326418207_bd50e6c0ec_b

The weather was nice. We didn't experience any turbulence.

Entering Malaysia. Lights from the land started to be seen.

photo 44353906245_3a28c6bcc1_bphoto 44353906135_f209480650_b

Landed safely at Kuala Lumpur International Airport (KLIA). The time was 9.50 p.m. (UTC+8).

photo 43451300750_81371f5448_bphoto 43451299800_588c34e6e0_b

Time to leave the plane. All passengers, including those who would continue their journey to Amsterdam, had to disembark.

Final shots of the cabin.



Entering the KLIA terminal building.

photo 44353901155_988b310f9a_bphoto 44543568154_14f7ec28b5_b

Amsterdam-bound passengers entered the boarding gate with security check.

photo 44543568944_dd95014969_b

Usually when I arrived here, I spent more times to explore this terminal and parked planes. But this time I had to leave quickly because an overland trip to Penang was waiting for me.

photo 44543566724_1a2afd5459_b

Here was the satellite terminal, and we had to go to the main terminal by "Aero Train" people mover.



Immigration check was in the main terminal. Luckily the queues were very short. After that, I headed to baggage carousels.

photo 43451291030_2a2df1cf16_b

The public area upon arrival.

photo 44543562544_7a6a4625c0_bphoto 30326603167_940a2de310_b

Then I walked to KLIA's bus station, located 2 levels below the arrival area, where I would hop a bus to TBS (Terminal Bersepadu Selatan, English: Southern Integrated Terminal), KL's main intercity bus terminal.



This bus would take me to TBS (Terminal Bersepadu Selatan), from where I would left for Penang. The bus journey from KLIA to TBS took about an hour.



Some photos of the large bus terminal.



The bus taking me to Penang.

See more

Verdict

KLM

7.8/10
Cabin8.0
Cabin crew7.5
Entertainment8.5
Meal/catering7.0

Jakarta - CGK

6.8/10
Efficiency6.5
Access6.5
Services7.0
Cleanliness7.0

Kuala Lumpur - KUL

6.8/10
Efficiency7.0
Access7.0
Services6.5
Cleanliness6.5

Conclusion

Still no difference with my previous experiences with KLM, but having a Boeing 777-300ER for a short flight, with a cheap ticket price, itself is a good experience which always invites me to board the plane again.

Thanks for reading!

Informations on the route Jakarta (CGK) Kuala Lumpur (KUL)

The contributors of Flight-Report published 17 reviews of 4 airlines on the route Jakarta (CGK) → Kuala Lumpur (KUL).


Useful

The airline with the best average grade is with /10.

The average flight time is 1.0 hours and 51.0 minutes.

  More informations

2 Comments

  • Comment 475926 by
    KévinDC TEAM GOLD 4473 Comments

    Hi Anaknegeri, thanks for sharing this report on the KLM 77W! These KLM 5th freedom flights seem to be popular based on the high number of reports on them. It's definitely nice to have a 77W on a short flight and at a good price. Thanks for sharing!

    • Comment 475935 by
      anaknegeri SILVER AUTHOR 53 Comments

      Hi Kevin. Thanks for your comment. The flight is quite popular especially because of the competitive price offered, sometimes even LCCs (Air Asia, Lion Air, etc) have more expensive prices than this. KLM has done a nice strategy for this 5th-freedom route.

Login to post a comment.