Review of Malaysia Airlines flight Kuala Lumpur Singapore in Economy

Airline Malaysia Airlines
Flight MH 607
Class Economy
Seat --
Aircraft Boeing 737-400
Flight time 01:30
Take-off 05 Apr 10, 19:40
Arrival at 05 Apr 10, 21:10
MH   #45 out of 121 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 191 reviews
TerryYong
By GOLD 3088
Published on 26th September 2013
View from Plaza Premium Lounge. One of the very few daily SQ flights to KUL just arrived, preparing as SQ117 back to SIN.
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Sunset at KLIA.
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On the aerotrain to the main terminal building. JAL B783 just arrived from NRT.
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KLIA main terminal.
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MAS land at the main terminal.
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05 April 2010
Malaysia Airlines
MH 607
Kuala Lumpur (KUL) - Singapore (SIN)
B737-400
9M-MMJ (9M-MME went tech)
Economy Class


Boarding gate.
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Initially scheduled plane, 9M-MME.
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Boarding. The flight was again 100 percent full!! Not a single empty seat in all classes!! Crew were busy fitting everyone's carry-ons into the overhead bins and boy, did they worked hard. This time round, there were inflight mags in the seat pockets.
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Welcome announcement


Manual safety demo


Taxied to the runway for takeoff. However just before reaching the runway, the captain came on and informed that there was a technical problem and we would need to return to the terminal. A change of aircraft would be arranged. Of course, groans were heard as we taxied back to the gate. We disembarked and were led back to the holding gate while they prepare another aircraft for us at the adjacent gate.

Back at the gate, awaiting for a change of aircraft.
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This eventually led to a delay of 1.5hrs. However kudos to MH for arranging for a spare aircraft so soon. Guess it helps that we were at its homebase. Some pax with connections at SIN were also reaccomodated on MH flight to their final destinations.

New aircraft for the flight, 9M-MMJ
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I had to record a video of the B734 kampong boarding music!


The whole pre-flight procedures again and we were off. The crew really worked very hard for this short sector, attending to pax's request for water while on the ground, resitting pax due to families being separated on the full flight, finding space for the tons of carry-ons etc. They really deserved a compliment.

Takeoff again.


As usual, peanuts and drinks were served. Had a gj. The crew even offered a second round of drinks on the short flight!
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Landing in Changi Rwy20C, 1.5hrs behind schedule. The landing was hard!


Parked at gate F59 beside a SQ B773.
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Verdict

Malaysia Airlines

6.8/10
Cabin6.0
Cabin crew9.0
Entertainment/wifi5.0
Meal/catering7.0

Kuala Lumpur - KUL

7.2/10
Efficiency7.5
Access7.5
Services7.0
Cleanliness7.0

Singapore - SIN

8.6/10
Efficiency9.5
Access9.0
Services7.0
Cleanliness9.0

Conclusion

Final thoughts of MH. A 5-star Airline? Not quite yet. 5-star onboard service? Up there with the best!

Information on the route Kuala Lumpur (KUL) Singapore (SIN)

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