Review of United Express flight San Francisco Boise in Economy

Airline United Express
Flight UA5328
Class Economy
Seat 7A
Flight time 01:55
Take-off 23 Jan 21, 10:45
Arrival at 23 Jan 21, 13:40
UA   #69 out of 72 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 58 reviews
FiamaArin
By 591
Published on 13th June 2021

introduction


It's been a long journey but so far, I've only moved 4 hours into the future since I departed Singapore at 6am. I'm super glad that the final flight isn't too long.



United Airlines
UA5328
San Francisco International Airport (SFO) - Boise Air Terminal/Gowen Field (BOI)
CRJ200LR
N970SW
Economy Class
Gate F9

ETD: 10:50AM
ATD: 10:43AM (7 minutes early)
ETA: 01:40PM
ATA: 01:22PM (17 minutes early)


airside


Final boarding pass for this journey. Glad to see this made it all the way from Singapore intact as well.


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After collecting my bags from the previous leg, I had to re-check it for the domestic leg of my journey. It was an interesting experience, I haven't had to do something like this before.


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From the baggage re-check area, I left the international terminal of SFO and made my way to the domestic terminal. Had to go through security yet again. 



I really like the concourse area of SFO. Can't imagine it during peak periods though.


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Let's have a look at the domestic FIDS! I'm going to assume that this is a meagre amount but when compared to international flights, it's night and day.


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Had a look around the terminal.


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A lone 777 sitting with an entire fleet of cargo containers.


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Made my way to the gate as I was tired and just wanted to rest.


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My plane for this flight! It's almost like a toy when compared to the previous sectors.


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Nothing much happens until boarding starts and I made my way to the plane.


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Open air jet bridge! Another new experience for me.


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on-board


It's definitely a small plane. The overhead compartments wouldn't take in any my backpack and I had to stow it under the seat in front of me. And for the first time this trip, a moderately crowded plane!


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Seat view. It's a squeeze but hey, the plane is small too.


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Lights, air nozzles and a call button. Nothing fancy here.


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I've never been so low to the ground on a plane.


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The final passengers board the plane. I would say it was at 70% capacity? I was lucky again here as the seat besides me wasn't taken.


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Safety information card and a sick bag. No reading materials here.


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Spotted a big gash on the flooring where I was seated. 


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Without much delay, we're off!


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A drink service is offered but no snacks are available.


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Levelling off over the mountain ranges.


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Took a quick visit to the lavatory. No bigger than a broom closet.


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I provided my own entertainment by watching some shows on my phone.


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Landed in Boise!


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Disembarkation


After a quick taxi, we disembarked from the plane.


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A look around Boise Air Field as I collected my bags and rental keys.



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Verdict

United Express

5.0/10
Cabin6.5
Cabin crew5.5
Entertainment/wifi4.0
Meal/catering4.0

San Francisco - SFO

7.2/10
Efficiency7.0
Access7.0
Services8.0
Cleanliness7.0

Boise - BOI

6.8/10
Efficiency7.0
Access7.0
Services6.0
Cleanliness7.0

Conclusion

A no-frills flight from United Express. Really nothing notable or exceptional. A single drink service was expected but no prepacked snacks seems like a bit of a cost cutting move which UA is taking advantage of by citing the pandemic.

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