Review of Malaysia Airlines flight Osaka Kuala Lumpur in Economy

Airline Malaysia Airlines
Flight MH 53
Class Economy
Seat 12G
Aircraft Airbus A330-300
Flight time 06:25
Take-off 07 Aug 13, 11:00
Arrival at 07 Aug 13, 16:25
MH   #46 out of 142 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 191 reviews
TerryYong
By GOLD 6785
Published on 12th November 2013
Visit to Kyoto. It was a very hot and humid day with temperatures up to 35 degrees! Crazy!

First stop, Nijo Castle.

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Next stop, Kinkaku-ji (Golden Temple).

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Golden Temple!

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Third stop for the morning, Kyoto Imperial Palace.

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Fourth stop, Heian Shrine.

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Last stop, Kiyomizu Temple.

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As I had performed online check-in earlier, I was able to bypass the snaking queues, drop my bags at the internet check-in counter, and obtain my boarding passes for both sectors. I was pre-allocated 11A, the first row of economy.

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Then it was through immigration and security, which was rather busy this morning. Luckily the North wing was not as busy as the South wing, which saw snaking queues at the entrance to immigration. For those who are unaware, one can clear immigration and security at either wing, similar to Chang'"/>photo 9583997168_de7e78410b_c


Flight information display. MH and D7 to KUL, plus SQ to SIN, all at 11am.

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At Kansai, one would have to take a shuttle train to the gates, even though some are only a rather short distance away, just like our departure this morning from Gate 13. Well, at least got to do a bit of plane-spotting.

ANA B737s

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Cathay B773, Thai B744 and Finnair at the far end.

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07 August 2013
Malaysia Airlines MH53
Osaka Kansai (KIX) - Kuala Lumpur (KUL)
A330-300
9M-MTF
Economy Class



At the gate.

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9M-MTF will be operating the flight today.

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Soon, boarding started. A row for Business and Economy each. It was not done by row numbers, but Japs being Japs, the boarding process was still very orderly. Again, most pax were of Japanese origin.

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Asiana A321 and EVA Air A330 parked beside.

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Boarding the aircraft. There were newspapers available at the door.

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I was one of the earlier ones to board.

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Great legroom at 11A!

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IFE screen, handset, USB port and power outlet at the side and bottom of the seat.

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Wing view. However, it would be my first and last wing view of the flight as a stewardess then approached me and my seatmate and request if we could swap to the middle bulkhead seats as there were 2 babies allocated there but only 1 bassinet point. So one of the couple would require the bassinet point in front of 11A/B. Being a nice pax, I agreed as I would still have a bulkhead aisle seat, though I admit I was a tad disappointed with the loss of the window seat.

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My new seat at 11G had even better legroom! All the bassinet points were filled up and again the flight seemed totally full in economy.

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A rather friendly stewardess then came around to each pax with baby to explain the use of infant seat-belt and use of bassinet.

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Doors were closed slightly before 11am and we taxied for departure shortly after. During takeoff, I saw both D7 and SQ taxiing out. Guess we are the earliest one!

Just after takeoff.

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After takeoff announcements by the female inflight supervisor. We had one of the few MH female inflight supervisors today!

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Headsets were distributed, followed by peanuts and drinks. I chose an apple juice. Also started on a Korean movie.

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After which, meal carts were set up in preparation for lunch. Meals were served from the rear to the front.

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As it was a full flight, it took a while for the meal cart to reach my row. There was a choice of chicken with rice or seafood pasta. I chose the chicken with rice, and apparently I took the last of it as the last few passengers to be served had to take the seafood pasta. Also had a beer, and was served the entire can. On the tray were a starter, soba noodles, water, bread with butter, main course, fruits and chocolates.

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Soba noodles and condiments, butter for bread, chocolate and pre-packed water.

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Starter of jap-style chicken salad with olives. It was tasty.

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All condiments added into the soba noodles.

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Sweet and sour chicken with rice. Nothing too imaginative but still not too bad.

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Sweet cut fruits of apple, melon, orange and grapefruit. The segment of orange was hidden under the melon slice.

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Cleaned up everything!

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We were already flying beside Taiwan after the meal trays were cleared.

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View of the cabin.

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Then I dozed off for a short hour'"/>photo 9583984772_3f6a81ba51_c


A refreshment was served about 1.5hrs to landing. As the seatbelt signs were turned on due to turbulence, no hot beverages were served. Instead, I had a cold Oolong tea with the cake and ice-cream served. Here is where MH excelled as compared to SQ, by retaining its refreshment service prior to arrival into destination on Japan flights. It was most welcomed on day flights as we passengers would definitely be feeling peckish 2hrs after lunch. Really impressed with MH for the refreshment!

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Delicious muffin-like cake.

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Very nice green tea flavoured ice-cream!

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Service wise, this set of crew was really good! As I was seated near the babies, I had observed how the crew would assist the families with the babies so as the make the journey more bearable. They also responded to all requests promptly, and I saw how they had remembered and delivered a pax'"/>photo 9581198673_a4794e508b_c


Before we start our descend, a video on Malaysia was played.

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Nearing Kuala Lumpur, where I would have a 3hrs layover due to our early arrival.

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Landed uneventfully at KLIA and parked at the satellite terminal. My seat during disembarkation.

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Seats 11H/K. As can be seen, these bulkhead seats have really great legroom!

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Passing Business Class. Seemed that MH distributed slippers to Business Class passengers.

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Bade farewell to the great set of crew and start of my 3hrs layover.

Airlines from the gulf at KLIA. Emirates whale and Etihad B773ER.

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Verdict

Malaysia Airlines

9.1/10
Cabin9.5
Cabin crew9.0
Entertainment/wifi8.5
Meal/catering9.5

Osaka - KIX

8.1/10
Efficiency8.0
Access8.0
Services7.5
Cleanliness9.0

Kuala Lumpur - KUL

8.0/10
Efficiency8.5
Access7.5
Services8.0
Cleanliness8.0

Conclusion

I was really pleased with MH's service on this sector. The bulkhead seat, generous catering, coupled with great crew, made this one of the better flights I have flown in economy so far. Well done, MH!

Information on the route Osaka (KIX) Kuala Lumpur (KUL)

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