Review of British Airways flight London New York in Economy

Airline British Airways
Flight BA175
Class Economy
Seat 43K
Aircraft Boeing 777-300ER
Flight time 09:30
Take-off 14 Oct 22, 09:30
Arrival at 14 Oct 22, 13:00
BA   #49 out of 74 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 889 reviews
KLM777300ER
By SILVER 792
Published on 12th November 2022

Brother & Sister trip to NYC


Hello everyone, 

I decided to take my Sister to NYC as she was in need of a holiday; my Mum was to come too however had an accident the week prior and fractured her foot so was staying at home!  I used some Avios (25,000 each and only £50 tax each for one way); I was excited to fly BA longhaul as it had been a while however things didn't go to plan during this trip.

On leaving Glasgow the previous day, we had an ATC delay so the aircraft arrived late.  Once onboard, we pushed back and had a further delay due to a "technical fault" and parked at a remote stand.  Our connection time at LHR was getting shorter.  On arrival we had a delay getting my Sisters wheelchair and were told to use an airport wheelchair and it would be transferred to the BA113.  Unfortunately, when we tried to pass through connections, we were advised to go to Customer Service and were advised no other connections available tonight despite being only 4pm and that we would have to stay in a hotel in London and leave the following morning.

We waited around an hour in the baggage area at T5 while waiting on the wheelchair and were finally on a HotelHoppa bus to the hotel.  On arrival at the hotel it took another hour before we had a room - disappointing start to the trip.

 Anyway, we arrived early (and tired) at Terminal 5 the next morning for the BA175 to JFK.  The only bonus was that we would be flying on one of British Airways newest 777-300ERs, G-STBP delivered in January 2021.

Boarding views:


photo img_0079photo img_0083photo img_0085

The flight was rather full however the middle seat remained empty which was good.

We were on our way a few minutes behind schedule. 


photo img_0098photo img_0093

Next to line up on 27L at Heathrow.  


photo img_0107

And climbing into the dull skies above London.


photo img_0114photo img_0116photo img_0117

Finally on our way to one of my favourite cities.


photo img_0124

Aviation Gin & Tonic to settle in for the flight across the Atlantic.


photo img_0140photo img_0136

View from the rear of the cabin.


photo img_0154photo img_0166

Crew were really friendly throughout the flight and helpful with my sister's needs.

I forgot pictures of the main meal however was the standard chicken or pasta.  I'm sure it was an Indian chicken curry with rice which was pretty good, decent portion size with a proper desert (take note KLM). 

Nearing land again. 


photo img_0186

Pre-arrival snack.  Chicken pastry and some coffee.


photo img_0189

Approaching JFK.


photo img_0224photo img_0232photo img_0236
See more

Verdict

British Airways

8.1/10
Cabin8.0
Cabin crew8.5
Entertainment/wifi8.0
Meal/catering8.0

London - LHR

7.9/10
Efficiency5.0
Access9.5
Services8.5
Cleanliness8.5

New York - JFK

7.9/10
Efficiency7.5
Access8.0
Services7.5
Cleanliness8.5

Conclusion

Despite my excitement to fly BA longhaul again, it was somewhat disappointing with the delay departing Glasgow, overnight in London and then the delays getting access to the wheelchair etc - maybe we were just unlucky. I can't fault the cabin crew and the service on board though.

Information on the route London (LHR) New York (JFK)

The contributors of Flight-Report published 47 reviews of 4 airlines on the route London (LHR) → New York (JFK).


Useful

The airline with the best average rating is Virgin Atlantic with 8.2/10.

The average flight time is 7 hours and 32 minutes.

  More information

6 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 615500 by
    NGO85 SILVER 1777 Comments

    Hi KLM777300ER, thank you for sharing this BA777300ER FR!

    Rough start to the trip having to get rebooked to the next day. The BA service looks to be back into full swing, generous with drinks and the catering is pretty much spot on to what I'd seen pre-COVID. The BA cabins are always quite tasteful with good adjustable headrests, and this newer cabin is nicer than the previous generation with larger IFE and expanded charging options. No snacks were offered mid-flight?

    Excellent aerials of LHR and on arrival in JFK. Thanks again for sharing!

  • Comment 615728 by
    KévinDC TEAM GOLD 5963 Comments

    Cheating on AF/KL! How Naughty 😋

    Very nice report with great pics as always! I love the look of the new cabins. Would really like to see the F cabin with doors as they are mostly just found on these newer 77W at the moment.

    Thanks for sharing!

  • Comment 615849 by
    Pilpintu SILVER 855 Comments

    Hello there!

    I'm so sorry to hear about your mother's accident. I hope she's recovering well!

    disappointing start to the trip.

    I hope your stay in NYC made up for all this unpleasantness!

    Boarding views:

    That's one beautiful, modern cabin!

    We were on our way a few minutes behind schedule.

    Gee, according to that map I've just been killed in a volcano eruption! lol Well, there was a little tremor some days ago. It might be related.

    View from the rear of the cabin.

    That's a nice view. Neat and tidy!

    Oh!! Chilean wine?! I see BA are reaching for nothing but excellence! haha You can have it all. I don't like wine. ;D

    (take note KLM)

    Take note Latam!

    Thank you very much for sharing. I tip my hat to a good brother who cares for his sister.

    Fernando here.

Login to post a comment.