Review of Air India flight Mumbai New Delhi in Business

Airline Air India
Flight AI864
Class Business
Seat 6A
Aircraft Airbus A350-900
Flight time 02:15
Take-off 22 May 24, 07:00
Arrival at 22 May 24, 09:15
AI   #45 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 101 reviews
Aviation_Geeks
Published on 24th May 2024

airport


After checking in online the night before, I proceeded straight to security with mobile boarding pass in hand. Mumbai airport offers a separate priority security lane for Business & First class passengers. I headed to the Adani Business class lounge after security which wasn’t too crowded this early in the morning. 


The loyalty lounge and business class lounge used to be combined but was separated. There were plenty seating options and the food offered a few Indian and continental options. 


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boarding


This was my third time flying Air India after it’s privatization with the previous journeys being on their 777-200LR between Mumbai and New York JFK (BOM-JFK-BOM) on a leased ex-Delta aircraft  


Boarding begun at around 6:10am in respective boarding groups with surprisingly not much chaos. We did however have to line up before the jet bridge to have our boarding passes checking again. Today's aircraft is a 4 month old A350-900XWB, VT-JRB.


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I booked seat 6A for the flight since it offers an amazing view of the wing


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The seat had a modern look with blue leather and gold finishes


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The Business class seats are layed out in a staggered 1-2-1 configuration with 28 seats. The aircraft also features a premium economy and economy cabin


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Air India has 6 A350-900 aircrafts inducted into the fleet, all of which were initially bound for Aeroflot. This explain the cabin’s similarity to that of Aeroflot. 


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I was served a welcome drink and a cold towel


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- The crew came by to take my order for breakfast with a choice of either a vegetarian or non-vegetarian option. The non-vegetarian meal was ‘steamed egg and chicken sausages’ but I opted for the vegetarian option


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We pushed back on time and were shown Air India’s brand new safety video featuring classical Indian dances. 


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inflight


Air India’s A350s have external cameras which is a great touch!


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Shortly after takeoff, the crew came by to lay the table for breakfast


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The breakfast was nice, however could do with some improvement.


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Let us know if we should do a giveaway soon! Make sure to follow us on instagram for updates :D (@geeksaviation)


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Air India is continuing to expand their International route network, with US cities like Dallas and LA on the radar


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The seat reclines completely to form a flat bed. The suites closing door provides a lot of privacy, a massive upgrade from their old Business class seats which were layed out in a 2-3-2 configuration


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The IFE system had a refreshed look and was super responsive. There were a ton of movies and TV shows in multiple languages.


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A cup of green tea before landing


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Descending into Delhi


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Welcome to Delhi!


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Verdict

Air India

8.4/10
Cabin9.5
Cabin crew9.0
Entertainment/wifi8.5
Meal/catering6.5

Mumbai - BOM

7.9/10
Efficiency9.0
Access8.0
Services7.5
Cleanliness7.0

New Delhi - DEL

7.6/10
Efficiency8.0
Access8.0
Services7.0
Cleanliness7.5

Conclusion

The flight was amazing overall, a bright and refreshed cabin complimented by amazing service and entertainment options. The seat was comfortable and spacious with a lot of storage space. The food could do with some improvement and I have had better meals on Air India. I can't wait to fly their A350s on long haul international routes.

Information on the route Mumbai (BOM) New Delhi (DEL)

Les contributeurs de Flight-Report ont posté 9 avis concernant 3 compagnies sur la ligne Mumbai (BOM) → New Delhi (DEL).


Useful

La compagnie qui obtient la meilleure moyenne est Vistara avec 8.1/10.

La durée moyenne des vols est de 2 heures et 14 minutes.

  More information

2 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 651898 by
    KévinDC TEAM SILVER 6859 Comments
    Awesome to see a review on the new Air India A350! What a huge upgrade from the old 777 and 787 cabins! It's also great for consistency that these cabins, originally meant for Aeroflot, are very similar to the cabins on the recently acquired former Delta 77L fleet. The new logo looks beautiful on that curved wingtip.

    Thanks for sharing!
  • Comment 652301 by
    Chibcha SILVER 581 Comments
    Wow, great improvement over the J seats on the Boeings...its incredible how Air India's planes felt dated even if fairly new. Lets hope thats no longer the case.

    Thanks for sharing!

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