Passenger reviews on Southwest Airlines (WN)

WN logo

56 reviews
7.5

Southwest Airlines is a American low-cost carrier. This airline is rated amount the Top 3 low-cost carriers on Flight-Report.

Frequent travelers give the airline an average rating of 7.5/10.

Strengths:

  • As a low-cost carrier, base fares are often low ; However, passengers should be mindful of ancillary fees and baggage policies.
  • Cabin crew is valued.
  • Cabin comfort is particularly valued.
  • Buy-on-board menu and entertainment / WiFi are highly valued.

Weaknesses:

  • Entertainment / WiFi is below compared to competing carriers.

Class

56 Reviews Economy

What is this graph? This graph displays a comparison of average grades for the selected cabin class of Southwest Airlines (colored line) vs competing carriers (gray line) in order to visualize trends over time. The higher the number of reviews, the more accurate the trend.

Average rating

  • Cabin crew (8.0)
  • Buy-on-board menu (7.2)
  • Cabin and seat comfort (7.9)
  • Entertainment/wifi (6.8)

Frequent travelers

Latest passenger reviews

1
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