Review of ANA flight Munich Tokyo in Economy

Airline ANA
Flight NH218
Class Economy
Seat 24A
Aircraft Boeing 787-9
Flight time 11:25
Take-off 19 May 17, 21:25
Arrival at 20 May 17, 15:50
NH   #15 out of 95 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 227 reviews
NGD16
By SILVER 4076
Published on 26th May 2017
In February, I used my ANA mileage to redeem a ticket from Munich to Hong Kong which included a layover in Tokyo. This is a new experience to me as I haven't flown any of the B787 series yet.

1. NH218 MUC to HND You Are Here!
2. NH859 HND to HKG Here
3. NH810 HKG to NRT Here
4. NH217 HND to MUC Here!

At the beginning, let me give you some basic information about ANA's B787-9 fleet. ANA ordered a total of 44 B787-9 and there are 3 different versions, of which 22 planes were delivered as of May 2017.
Version 1: Domestic version (国内線仕様), 395 seats (F18 Y377) with RR Trent1000A2 engine. There are only two planes for this version.
Version 2: Middle range international version (中距離国際線仕様), 246 seats (C40 P14 Y192) with RR Trent1000D2 engine.
Version 3: Long range international version (長距離国際線仕様), 215 seats (C48 P21 Y146) with RR Trent1000K engine.

The inauguration flight for ANA long range international version dated back to 5th May 2015. beginning service on the Tokyo Haneda-Munich route. The first long range international version is JA836A. As of today, there are 11 planes delivered with this version.

On the day of flight, I finished my work at 15:30pm, went home to get my luggage and headed to the airport. It was almost 18:00pm when I arrived.

The Lufthansa A350 poster at the entrance of terminal 2.
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The ANA check-in counter was located on the first floor. The entire check-in area was nearly empty and I swiftly had my luggage checked. The boarding pass for both flights were handed over to me.
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The empty check in area
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I went upstairs to get some money from the ATM and headed to the security check. There were only a few people and I was through in no time. The departure gate for my flight was H38, so I took the escalator and reached the immigration counters. The queues here were a bit longer than expected and took me 20 minutes to get through. Then I walked to my gate to check out my aircraft. As I already did a little research in the morning and found out that JA839A would be operating the flight tonight.
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JA839A, delivered to ANA in July 2015.
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The flight was also code share with Lufthansa
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View of gate H38
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Then I went to buy some souvenir for my friends and back to the gate again at 20:30pm

At 20:45, there was an announcement informing that boarding will be commenced at 20:55pm. It turned out that the boarding was started precisely on time. ANA theme song "Another Sky" was played during boarding. My seat was 24A which is the second row from the emergency exit. Pillow and blanket were placed on each seat in advance. Seat pitch is 34 inch which was very comfortable for me. During online check in, I found that the flight would be very full. As far as I can observed, over 90% passengers were Japanese.
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View outside window
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The interior light was in blue color during boarding.
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9 inches touch screen monitor
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At 21:25pm, which was the scheduled departure time an announcement was made from cockpit that due to the late inbound for other connection flight, departure will be delayed 20 minutes to wait for passengers. New departure time 21:45pm. Soon, an FA distributed the candy and apologized for the delay.
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At 21:45pm, cabin doors were closed and after 5 minutes push back was started. The taxi distance was short and we took off at 22:02pm from RWY26L. Seat belt sign was turned off 10 minutes after take off. Then the cabin light was switched to a another color. It was very nice that they will remind passenger to check the seat belt right before take off.
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At 22:18pm, I started watching a Japanese film called Honnoji Hotel.
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At 22:26pm, wet towel and bottle water were given.
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15 minutes later snacks were distributed.
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I took the Sapporo beer as the pre-dinner drink (サッポロ生ビール黒ラベル)
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Dinner was served at 23:26pm. I took the Miso-grilled chicken thigh (鶏もも肉の味噌漬け焼き) and the ANA signature drink Kaoru Kabosu for the drink.

Appetizer
Gnocchi salad, Cornichon, Turkey ham
Salad
Mixed salad / Cherry tomato,
Italian dressing or French dressing
Noodles
Japanese buckwheat noodles Wasabi
Sauce for Japanese noodles
Dessert
Vanilla ice cream with strawberry confiture
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Towards the end of dinner, the desert was served.
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They came again to retrieve the tray. Meanwhile, the flight attendant was also asking if I would like to have another drink. I think this was a good time for a cup of coffee.
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At this moment, we were flying over Russia airspace, just passed through Czech Republic, Poland, Lithuania Latvia and Estonia.
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Sunrise from the east?
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Cabin view as I went to toilet. At 0:40am, I went to the back and handed over my logbook to one of the FA, then I went to the lavatory in front of my seat.
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Lavatory view 1
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Lavatory view 2
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As I returned to my seat, all the windows were dimmed completely as it was getting brighter and brighter outside. I started watching the second Japanese movie of the flight but fell asleep after 20 minutes.
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I slept only for an hour and then continued with the movie. After I finished the movie, I fell asleep again at 4:15am.

I slept for another one and a half hour and when I woke up, the cabin light was already switched on and I can observe the cloud out of the window. Then I tried to fill in the immigration form for entering Japan
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Heading to the east coast of Russia.
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At 5:58 wet towel was distributed again and the breakfast was served at 6:14am. I chose the Scrambled eggs benedict style (スクランブルエッグベネディクト風).
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Having the breakfast, I watched a Japanese TV drama.
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Leaving Russia into Sea of Japan.
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Entering Japan from the northeast of Niigata.
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Finally the Japan coastline was visible.
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Mount lide (飯豊山)
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At 8:11am, the seatbelt sign was on again, as we were approaching Haneda airport. It was hard for me to take good photos due to the condensation on the window…
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Landing on RWY23 at Japan time 15:28pm. The taxi time to the terminal was about 10 minutes and our plane parked at gate 108.
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At parking position. The FA returned my logbook and soon we got off the plane.
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Last view of the aircraft
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Immigration was very smooth, just only one person queuing in front of me. I thought questions would be asked by the officers of the immigration and custom but they did not.
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After exchanging some Japanese Yen, I took the Keikyu Line to Shinagawa and then the Yamanote Line to Osaki.
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Arriving destination after a long trip.
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Thanks for reading!
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Verdict

ANA

9.0/10
Cabin9.0
Cabin crew9.5
Entertainment/wifi8.5
Meal/catering9.0

Munich - MUC

8.5/10
Efficiency8.5
Access8.5
Services8.5
Cleanliness8.5

Tokyo - HND

8.9/10
Efficiency9.0
Access8.5
Services9.0
Cleanliness9.0

Conclusion

I am very much satisfied with the service of ANA, and I really enjoy flying this airline. The only thing is that the seat itself is very hard for me. It would be fine for flights with a few hours, but with flight time over 10 hours, this could be uncomfortable and I cannot have a good sleep at all.

Information on the route Munich (MUC) Tokyo (HND)

Les contributeurs de Flight-Report ont posté 5 avis concernant 2 compagnies sur la ligne Munich (MUC) → Tokyo (HND).


Useful

La compagnie qui obtient la meilleure moyenne est ANA avec 8.0/10.

La durée moyenne des vols est de 11 heures et 27 minutes.

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