Review of ANA flight Tokyo Chitose in Economy

Airline ANA
Flight NH2153
Class Economy
Seat 17B
Aircraft Boeing 737-800
Flight time 01:45
Take-off 06 Dec 17, 10:30
Arrival at 06 Dec 17, 12:15
NH 208 reviews
AXY2002
By 907
Published on 12th June 2018

Introduction


This is the second flight on my recent trip to Japan. After spending a week in Tokyo, we are taking a domestic flight to Hokkaido today. The following is my entire itinerary for this trip:
SIN-NRT - ANA - B788 - Here
NRT-CTS - ANA - B738 - (You are here)
CTS-NRT - ANA -B738 - Here
NRT-SIN - ANA - B789 - Here

Departure


We arrived at Narita about 2 hours before our flight, took some time to find the domestic check-in counter. Both check-in and security for domestic departures was empty, hence we had our bags tagged and cleared security in no time. After security, it was a short walk to the gate area, which consists of 6 gates. There were more then enough seats for everyone, along with TVs and free wifi. There was however only 2-3 shops.
photo nrt 2photo nrt

Boarding was once again conducted orderly and by boarding groups. The seat was good for a short 1 hour flight. No personal screen but passengers can use the wifi(or app) to stream some tv programs. Selection was quite limited however.


Cruise


A complementary drink service is conducted for this flight. I don't think ANA has buy on board service for any of their domestic flights, so you might want to have a bite at the airport prior to your flight.
I read the inflight magazine to kill time(notice how the millennium falcon is part of ANA's fleet).
photo drinkphoto magazine

Arrival


Soon we were landing at CTS, concluding a fast and relatively routine flight. Managed spot some planes after disembarkation while you are walking towards baggage claim.

Note: CTS did take a long time to deliver our baggage w/o any explanation :/
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Verdict

ANA

8.1/10
Cabin8.0
Cabin crew9.0
Entertainment/wifi7.5
Meal/catering8.0

Tokyo - NRT

8.9/10
Efficiency9.0
Access9.5
Services8.0
Cleanliness9.0

Chitose - CTS

8.0/10
Efficiency6.0
Access9.0
Services8.0
Cleanliness9.0

Conclusion

The cabin crew on this flight were very professional and polite. A passenger accidentally spilled water before departure but the crew handed it excellently and w/o delays. I must add that the crew did ask the passenger who spilled water to apologise to the passenger the water was spilled on which I think is something commendable. Other aspect of the flight was routine and pretty much what you would expect.

Information on the route Tokyo (NRT) Chitose (CTS)

The contributors of Flight-Report published 8 reviews of 5 airlines on the route Tokyo (NRT) → Chitose (CTS).


Useful

The airline with the best average rating is ANA with 8.0/10.

The average flight time is 4 hours and 16 minutes.

  More information

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