Review of Malaysia Airlines flight Medan Kuala Lumpur in Economy

Airline Malaysia Airlines
Flight MH0865
Class Economy
Seat 22A
Aircraft Boeing 737-800
Flight time 01:00
Take-off 05 Apr 18, 03:45
Arrival at 05 Apr 18, 05:45
MH   #46 out of 142 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 191 reviews
emyrrs
By SILVER 1194
Published on 27th July 2018
Arrived at Kuala Namu International Airport after another flight from Bandung with Citilink Indonesia. This is my very first time to travelling alone to Malaysia, back to 2013 and 2014 I only transit in KLIA but have no chance to go to the city. So here is my trip to Malaysia with Malaysian Airlines.

From domestic arrival area I need to go to the 3rd floor to check-in and drop my baggage. The Mezzanine airport hotel will be open later up this year.
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Line at the check in desk before it was opened. Okay I don't get it why lots of this people one by one scale their suitcases and make a fuss about their own stuff. They're on the same group to have pilgrimage to Jerusalem and somewhere to some around european countries, of course they're loud and also they're really like to cutting the line when the check-in desk is open. Even tho I was lining up at the economy desk the staff at the business desk allow me to check-in and drop my baggage there. I was curious about the load factor and the staff said it'll be full flight both on business and economy class..
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Walk to secondary security check point, it doesn't seems so busy at that time.
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Kuala Namu International Airport (KNIA) is one of the biggest airport terminal in Indonesia. The concourse is majority used for domestic flight, the international departure area located to the left till the end of the concourse, while the domestic part is located from mid area to the right till end of the concourse, from the security check point. The immigration desks having no queue and the international area is rather empty for that time.
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Not sure if this Wings Air bound to somewhere. The views from very end of the concourse.
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The play ground at the international concourse is located pretty far from gates that frequently used.
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Boarding pass and Gate #2
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Vending machine my saviour. So I was lil bit thirsty and I saw this vending machine and I bought this only with Rp 10.000,- or USD 0.69/ EUR 0.60. The price will be twice expensive at convenient store outside the gates.
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Yup the plane was arrived, I know from the flight radar apps that the flight will be using old plane and most likely without PTV IFE.
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As the pinkish ground staff stand by around gate number 3 I'm pretty sure it'll be move there, so I walked earlier before they even announce it. I thought it'll be one empty flight since no one showed up and guessing that the staff at the check in desk lying about the full flight. But yeah I was so wrong about that! The flight was full packed! Even the Air Asia departure time is almost in same time it doesn't mean the MH flight will be empty. What a route between KNO-KUL!
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Boarding is here!
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Flight Information::
Date: 5/4/2018
Flight: Malaysian Airlines MH 865
Route: KNO - KUL
Aircraft Type: Boeing 737-800 NG
Aircraft Registration: 9M-MLE, ex. B-KBP
Manufacturer Serial Number (MSN): 35105
Age: 10.5 Years

Peek to MH's old bird. I still like this old livery better IDK why.
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Senior Male Flight attendant welcomed every pax, stripped OneWorld sticker at the door. They need to apply new one I guess.
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Passing old business class seat and pretty sure this plane didn't equipped with PTV IFE. Boarding still happened for about 15 to 20 minutes and I'm not so impressed by the female cabin crew onboard.
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Pushback and the safety video played thru the dropped down TV.


Taxing, entering the runway, start climbing to the sky, and heading to Kuala Lumpur…
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Leg rooms, seat back pocket contains:
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Cabin situation, refreshments, and the winglet:
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The Senior Flight attendant back and forth offers extra peanuts if you ask you can even get 3. hahahaha, they just want empty the trolley I guess.
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I'm pretty sure down there is port of Klang and far away we can spotted KLIA 2
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Make a loop and plane ready to land


KLIA 2 is pretty huge for LCCT
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Is this somekind of VVIP Terminal used by government official or royal families or such?
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This Pier gates A (Domestic Flight) or gates G (International Flight) mostly occupied by narrow body aircraft.
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Disembark and thanks for the short hop!
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Malindo (OD) or Batik Air Malaysia
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Walk to Immigration, I made a stop at simcard counter as I probbly need that and pretty happy with the 20 MYR
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As I arrived at the baggage reclaim area the conveyor belt already prepared for another flight so suitcases and everything from previous flight already put aside the conveyor belt by the staff there.
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Due some budget issues I use Airport bus with only 10RM compared to Airport Train services that will cost me 55RM to reach KL Sentral
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So here is the end of my first leg about short getaway to Kuala Lumpur with Citilink Indonesia and Malaysian Airlines. The second leg I'll post it after this report reach 300ish views :D

The End



My other flight report:
1. Citilink Indonesia QG810 Surabaya (SUB) - Jakarta (CGK)
2. Garuda Indonesia GA154 Jakarta (CGK) - Batam (BTH)
3. Citilink Indonesia QG790 Batam (BTH) - Bandung (BDO)
4. Turkish Airlines TK57 Jakarta (CGK) - Istanbul (IST)
5. Turkish Airlines TK1721 Istanbul (IST) - Berlin (TXL)
6. Turkish Airlines TK1770 Prague (PRG) - Istanbul (IST)
7. Turkish Airlines TK56 Istanbul (IST) - Jakarta (CGK)
8. Lion Air JT646 Surabaya (SUB) - Lombok (LOP)
9. Citilink Indonesia QG167 Lombok (LOP) - Jakarta (HLP)
10. Wings Air IW1720 Jakarta (HLP) - Bandung (BDO)
11. Xpressair XN740 Bandung (BDO) - Palembang (PLM)
12. Citilink Indonesia QG813 Kualanamu (KNO) - Bandung (BDO)

Thank you so much for stopping by and read my flight report! Really sorry for typo, bad grammar, etc. Hope you enjoy!
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Verdict

Malaysia Airlines

5.8/10
Cabin7.0
Cabin crew6.0
Entertainment/wifi5.0
Meal/catering5.0

Medan - KNO

7.1/10
Efficiency7.5
Access7.0
Services7.0
Cleanliness7.0

Kuala Lumpur - KUL

8.5/10
Efficiency9.0
Access9.0
Services8.0
Cleanliness8.0

Conclusion

okay this flight was my very first time onboard Malaysian Airlines (MH). I was put my expectation too high with their campaign "MH" - Malaysian Hospitality but I'm not so impressed by the female cabin crew onboard, l catch sights of one of the female cabin crew rolled her eyes when pax asking for help. Like? Okay cabin crew are tired but they're working in service industries and do they forget the "MH" - Malaysian Hospitality campaign? Not really sure. The male senior cabin crew was pretty cool! He offered the left over of the orange juices and salted peanuts to the pax even after cleaning up. Will I fly with MH again? Of course if the price is right. I was chose this flight over Air Asia's group (QZ/AK) because its really lil difference between MH vs. other carrier.

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