Review of Lufthansa flight Hong Kong Frankfurt in Economy

Airline Lufthansa
Flight LH797
Class Economy
Seat 44K
Aircraft Airbus A340-600
Flight time 11:35
Take-off 18 Jun 18, 23:40
Arrival at 19 Jun 18, 05:15
LH   #53 out of 137 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 1137 reviews
NGD16
By SILVER 3036
Published on 25th August 2018
Hello everyone. Welcome to the 7th part of the trip to Asia. This report will cover the return flight from Hong Kong to Frankfurt.

Part1: MUC → ZRH: LX3627: Here!
Part2: ZRH → HKG: LX138: Here!
Part3: HKG → NGO: CX538: Here!
Part4: NGO → OIT: NH3165: Here!
Part5: FUK → NGO: NH438: Here!
Part6: NGO → HKG: CX539: Here!
Part7: HKG → FRA: LH797: You are here!
Part8: FRA → MUC: LH094: Here!

Before 25 March 2018, Lufthansa Hong Kong-Frankfurt route was served by A380, the A380 was then deployed to the Hong Kong-Munich route while A340-600 was the replacement aircraft. It was not bad, since the opportunity to fly an A340-600 would not be too much as Lufthansa gradually retired the A340-600 fleet. I arrived at the airport at 21:15pm. The check-in counters were quite empty as usual, and we finished the check-in process in 15 minutes. We then went through the security and headed directly to the gate.
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Our gate was assigned at 210. This is located in the satellite terminal.
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At 22:30pm, announcement was made to inform passengers that boarding will be starting in 10 minutes. We think it was about time and started to queue up in front of the economy class lane.
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My plane to Frankfurt. A340-600, D-AIHV, delivered to Lufthansa in May 2008.
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Pilots were preparing for the flight.
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Boarding started at 22:41pm.
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Walking down the jet bridge.
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My seat 44K. The seat is located at the first row of the second section of the economy class. Good things of the seats are with more legroom, but for me I can only enjoy half of the window. Blanket and pillow were already placed on the seat.
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view of the cabin from my seat.
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Seat pocket was placed at the bottom of the partition wall in front of me. The safety card was already updated with the new livery color.
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Armrest was not able to be lifted up, due to the presence of the tray table and the monitor. Headset was distributed to us soon and at about 23:02pm, boarding was completed. At this point we all think that everything was going smooth and we could obvious depart on-time, but turned out that it wasn't.
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About 20 minutes later, the cockpit announcement that due to the traffic control of the China airspace, the time slot that given to our departure would be two hours later. I took out the monitor and started the entertainment system.
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In no time, the crew was serving drinks and I took an orange juice.
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Because of the delay, I was able to continue watching the Worldcup match of Belgium against Panama.
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At 23:44pm, snacks was served. Several minutes later, an update from the cockpit that they had changed a new routing with just a slightly increase in flight time and we were able to leave in 10 minutes. The flight time would be 11 hours and 45 minutes.
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At 23:56pm, pushback was started and the cabin light was switched off. With about 10 minutes taxing to the runway, we finally took off from RWY25L. I switched to the flight map mode, and as you can see the plane in the map was already wearing the new livery.
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At 1:05am, dinner was served. This time Lufthansa did not distribute any menu beforehand, so I did not know exactly what would be serving. I just simply took the pork option with coca-cola.
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A cup of coffee after the meal.
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After the dinner, I watched the second Worldcup match inflight, Tunisia against England. About 20 minutes later, the cabin light was turned off.
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I slept for approximately three hours and woke up at 6:42am. I checked the flight map and learnt that we were flying over Russia.
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Then I started watching a Japanese film called Blade Of The Immotal.
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At 7:46am, I visited the toilet. Generally speaking, the toilet floor was quite dirty after several hours of flight and obviously no one was taking care of it.
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Five lavatories were available.
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Staircase to the toilet at the lower deck.
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The small minibar opposite to the staircase and I took a glass of apple juice. Back to my seat, I continue watching the movie and at 8:30am, I slept for another hour and as I woke up, the cabin light was switched on again, meaning that we were close to destination.
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Breakfast was served at 10:07am.
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I took a cup of coffee and apple juice for the drinks.
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At the breakfast I visited the lavatory again.
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Lufthansa fleet introduction in Lufthansa Magazine, all wearing the new Lufthansa livery.
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At 11:13am, announcement from the cockpit that we had passed Berlin and would be landing in 30 minutes. 5 minutes later seatbelt sign was on.
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Guten Morgen! Frankfurt.
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At 5:48am local time, we landed on RWY25C. Total flight time was 11 hours and 21 minutes. We finally parked at terminal 1, gate A52.
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Last view of the aircraft.
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Thanks for reading!
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Verdict

Lufthansa

8.3/10
Cabin8.0
Cabin crew8.5
Entertainment/wifi8.5
Meal/catering8.0

Hong Kong - HKG

8.5/10
Efficiency8.5
Access8.5
Services8.5
Cleanliness8.5

Frankfurt - FRA

8.4/10
Efficiency8.0
Access8.5
Services8.5
Cleanliness8.5

Conclusion

Flying this route so many times, I really do not have much to say about the airline and the service. But this time I would really like to emphasize that they should really check the lavatories from time to time, as I was really quite messy during the flight.

Information on the route Hong Kong (HKG) Frankfurt (FRA)

The contributors of Flight-Report published 6 reviews of 2 airlines on the route Hong Kong (HKG) → Frankfurt (FRA).


Useful

The airline with the best average rating is Cathay Pacific with 8.4/10.

The average flight time is 12 hours and 30 minutes.

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