Flight-Report

Review of Air Europa flight Tenerife Island Madrid in Business

Airline Air Europa
Flight UX9117
Class Business
Seat 2K
Aircraft Airbus A330-200
Flight time 02:45
Take-off 08 Aug 18, 17:55
Arrival at 08 Aug 18, 21:40
UX   #12 out of 20 Low-cost airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 91 reviews
Simply-Travel
Published on 7th September 2018
Ladies and Gentlemen, Aviation Geeks and Frequent-flyer! Welcome to a new serie of tripreports!
I just came back from my summer trip 2018 on Tenerife and because of this I have four flights, that I really like to share with.

1) UX1516 MUC-MAD: E190 (Business Class)
2) UX9048 MAD-TFN: A330-200 (Business Class)
3) UX9117 TFN-MAD: A330-200 (Business Class) (you are here)
4) UX1517 MAD-MUC: Boeing 737-800 (Business Class)

Booking the flight

I booked the whole trip quite early, but not on the Air Europa website because the prices were not the best. The seat selection and online check-in worked perfectly. Their customer service also added my new SUMA-Card (Air Europa's frequent flyer program), but could not order a vegeterian meal option as you will see later.

Check-in and security check

After visiting the Teide, the highest mountain on Spanish territory, small villages and after practicing my Spanish skills, it was time for me to travel home. Air Europa operates from the old and smaller airport in the north called "Aeropuerto de Tenerife Norte - Los Rodeos". It is known because of the crash of two Boeing 747, one KLM and one Pan Am, in 1977. The weather in Los Rodeos changes really fast and when I was at the airport, I could see that, too. Today, the airport is used especially for inter-Canarian flights and flights to the Iberian peninsular, but also low-cost airlines are starting to operate their international flights from there.

The depature hall:
photo p1030030_1

When I arrived, I gave my rented car back and went to the check-in desk. There was a SkyPriority line, that I could use. There was only one person in front of me. The agent just did her job. I think, she was a little bit stressed. I received the boarding passes for this and my next flight, but my bags will only get until Madrid because I will stay there for one night.

photo p1030022_1photo p1030027_1

Security check was really fast. Even at the normal track. The staff there was friendly.

Sala VIP Nivaria

Tenerife Norte has one lounge. The lift was easy to find, but if you use the stairs, you have enter a special gate area, but I found it. The "Sala VIP Nivaria was quiet and offered some newspapaer, a large variety of drinks and cold snacks and the view was really nice.
photo p1030035_1

Inside:
photo p1030032_1photo p1030034_1

View:
photo p1030033_1

The flight

As the Airbus 330 is large plane, we went up to the first floor.
There, I could look down again to the ceck-in desks.
photo p1030037_1

After passing throw the duty-free shops, it was just a short hop until arriving a the gate.
photo p1030040_1

Boarding was a bit confusing, but I understood, what the sense was.
There was one line for Business Class passengers and passenger on seats with letters F and G. The other line for the rest. The reason was the little number of Business Class passengers. However, I cannot tell you if they made a extra call for priority boarding because boarding has already started when I arrived.
photo p1030041_1

I could board the plane over a separate flight bridge.
photo p1030046_1photo p1030047_1

I was greeted by one flight attend, who explained me the way to my seat. I was on 2K.
photo p1030051_1photo p1030062_1

Receiving a refreshing towel, a welcome drink (water or orange juice) and a magazine of my choice.
photo p1030054_1

Over there, you can see one of the few international airlines: Bulgaria Air
photo p1030056_1

Depature was a bit late because two passengers were missing. When boarding was completed, I saw that only my campanion, me and two other passengers were sitting in Buisness Class. Nearly like a private flight. :)

Push back:
photo p1030058_1

Hasta luego, Tenerife!
photo p1030068_1

After depature, I found two amanety kits between my seat and cabin wall. I do not know if this was forgot on the last flight or if it was perpared for us, but better than nothing.
photo p1030079_1

Here a look inside.


Drink service started at the same time.
photo p1030075_1

The meal was a warm bread roll with bacon, cheese and some kind of salad. The roll itself was good, but the tomato and the chilli did not really have a good taste.
photo p1030076_1

The flight attendend asked later if we have again any drink orders: I went for some teaphoto p1030078_1

Looking out of the window:
photo p1030081_1

Over there, an other Air Europa plane from the Canarian Islands. Is it one of the new Boeing 787?
photo p1030090_1

On the IFE screens they showed some cartoons and other stuff. Bad if you compare this flight with the flight to TFN.
photo p1030080_1photo p1030105_1

Welcome back to Europe!


Madrid! (sorry for the bad quality, turbulences made it difficult)
photo p1030120_1

We arrived next to a plane of Ethiopian Airlines:
photo p1030130_1

Arriving in Madrid

Bye bye, 2K and EC-JPF! The flight was again completly diffrent, but still nice! Thanks, Air Europa!


A bus brought us directly to the baggage delivery.
photo p1030136_1

Later, I went to the city centre by the undergound. The fare was about 7€ to Sol (but you need a rechargable trasport pass for 2€ before)
photo p1030141_1

Finally at Sol, km 0 of Spanish roads.
photo p1030155_1

Thanks to you for reading. Leave a comment below!
See more

Verdict

Air Europa

8.5/10
Cabin9.0
Cabin crew9.0
In-flight Entertainment8.0
Buy-on-board menu8.0

Sala VIP Nivaria

8.6/10
Comfort8.0
Meal/catering9.0
In-flight Entertainment8.5
Services9.0

Tenerife Island - TFN

9.4/10
Efficiency10.0
Access9.5
Services8.5
Cleanliness9.5

Madrid - MAD

8.6/10
Efficiency8.0
Access8.5
Services9.0
Cleanliness9.0

Conclusion

When flying with Air Europa in Business Class, it really depends on the airplane which operates. For example on the E190 you feel more like in Premium Economy, while on the A330 to the Canarian Islands (a 2.5h-flight), you are quite impressed that you get long haul business class seats (quite unnormal for a european airline). However, Air Europa cannot be compaired with Lufthansa or Air France, but for the cheaper fares that you pay, you still get a good and friendly service and sometimes more than you would expect!

Related

1 Comments

  • Comment 464024 by
    KL651 TEAM 4303 Comments

    Thanks for this FR.
    Indeed you never know what you're getting on UX business class.
    Between the seat and the service it goes from average to really good.
    Too bad you didn't get the 787, but it seems they are operated on a an exceptional basis only.

Login to post a comment.