Review of Singapore Airlines flight from Singapore to London in Business

SIA

SQ - Singapore Airlines

Flight taken on 03 August 2019
SQ 318
12:48 13h 05m 18:53
Class Business
Seat 11K
TerryYong
8,957 · 240 · 2 · 20

Early this month, I took a trip to one of my most wanted country to visit, and a very popular tourist destination these few years, Iceland. During the trip, I also dropped by London, Stockholm and Oslo. This trip was flown on various airlines, including Singapore Airlines, Icelandair, SAS and Qatar Airways, both in Business and Economy Classes.
Starting with the 1st sector, I flew up to London via SQ Business Class. Check-in at the Business Class counters were empty as it was the non-peak hours during my flight departure.


Singapore Airlines Singapore → London

Proceeded to the Silver Kris Lounge, which was rather empty a this time of the day.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

Food and beverages in the lounge. Nothing exciting compared to many other airlines' hub lounges.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

My 'snack' before flight.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

Soon it was time to head to the gate.


Singapore Airlines Singapore → London

03 August 2019
Singapore Airlines
SQ 318
Singapore (SIN) - London Heathrow (LHR)
B777-300ER
9V-SWQ
Business Class
Flight Time: 13H06M

Flight would be operated by SQ's long-haul workhorse, B777-300ER.


Singapore Airlines Singapore → London

Boarding has commenced at the gate and we proceeded to board immediately. Newspapers and magazines available at the door.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

Boarded via Door 1 and passed the intimate 4-seater First Class cabin.


Singapore Airlines Singapore → London

Into the forward Business Class cabin.


Singapore Airlines Singapore → London

Despite the rather full Business Cabin, I was able to score the bulkhead seat at 11K, which offers nearly as much space as the First Class seat just behind the curtain! Many of you would have already been very familiar with this Long-haul Business Class seat fitted on all B777-300ERs and most A350s.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

View from my seat.


Singapore Airlines Singapore → London

13hrs to London, and a champagne to start the long-haul.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

Hot towels distributed. I am pretty sure the hot towel has shrunk in size.


Singapore Airlines Singapore → London

Inflight literature and menu booklet.


Singapore Airlines Singapore → London

Amenities provided and a selection of magazines for the flight.


Singapore Airlines Singapore → London

Noise-cancelling headphones


Singapore Airlines Singapore → London

Safety video played.


Singapore Airlines Singapore → London

As we started out pushback.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

Taxied towards Rwy20C for southerly departure.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

And here we go! A very powerful takeoff assisted by the GE engines as we began our 13hrs trek across continents.



Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

Powering away from Changi


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

As this was a day flight, most of the flight would be spent on the IFE. Starting with the first mindless local comedy. Lots of room to stretch at 11K.


Singapore Airlines Singapore → London

For the post takeoff drink, I requested for a cappuccino.


Singapore Airlines Singapore → London

This was quickly followed by the famed satay service.


Singapore Airlines Singapore → London

View of the 12-seater forward Business cabin, which is the Jcl cabin to be in on the B773ER.


Singapore Airlines Singapore → London

Visit to the lavatory, which was stocked with the usual amenities. However, the linen towels were not stocked since halfway through the flight. Not sure if overlooked by the crew or SQ uplifted fewer linen towels now.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

Lunch service started nearly 2hrs into the flight, by which time we were over the Nicobar Islands. It was also starting to get pretty bumpy.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

I had also started on my second movie, another local mandarin comedy.


Singapore Airlines Singapore → London

Lunch, midflight snacks and dinner would be served on this flight.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

The menu offered for the LHR-SIN SQ319 sector for those interested.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

As usual, a very extensive beverage list.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

Table set up for lunch, starting with the appetiser and bakery selection.


Singapore Airlines Singapore → London

Duck liver terrine and smoked duck breast was alright.


Singapore Airlines Singapore → London

For main, I had Booked-the-Cook the Grilled Chilean Seabass on New England style clam and mussel chowder, served with ciabatta crouton. Seabass was tender but the chowder tasted and smelled very fishy compared to the last time I had it. And as I was typing this, I just realised that the ciabatta crouton was missing too!


Singapore Airlines Singapore → London

My friend has the Gosht Biryani from the inflight menu, which was pretty good.


Singapore Airlines Singapore → London

Coconut ice-cream was light and refreshing.


Singapore Airlines Singapore → London

Port to go with dessert and cheese.


Singapore Airlines Singapore → London

Cheeses and tropical fruits. Not a fan of the cheese selection as they were too strong-tasting.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

Ending with an earl grey and pralines. Here was when I thought that the crew had forget to give out the post-meal hot towels, until we asked the crew and they confirmed that the post-meal hot towel service has been withdrawn, and gave a lame reason justifying that it was not due to cost-cutting… roll-eyes…. Come on SQ, even the most basic full-service airlines still provide this basic frill in their Business Classes.


Singapore Airlines Singapore → London

By the time lunch service was completed, we were already over India.


Singapore Airlines Singapore → London

Cabin view after lunch. Time to make my bed!


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

On to the 3rd movie.


Singapore Airlines Singapore → London

In the middle of the movie, a 'surprise' birthday cake was presented by the cabin crew. Yes, my friend pre-ordered the cake for me as it was nearing my birthday, but for some unexplainable reason, SQ reflected the birthday cake on my booking under Special Meal when I viewed my flight reservation online. Duh… so much for a surprise… but I still appreciated the effort the crew went through for the wonderful presentation!


Singapore Airlines Singapore → London

Somewhere over the drier parts of Earth.


Singapore Airlines Singapore → London

Having some midflight 'delectables'. Still finding it a corny term.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

Nice mountain views down below while I started on the 4th movie.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

Dinner service started about 2hrs before arrival, starting with a tasty marinated scallops salad.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

For the main, another Book-the-cook meal for me. I pre-ordered the Seared Nut-Crusted Veal Fillet, which was well-prepared though not too memorable.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

My friend also booked the cook the Singapore Chicken Rice, which tasted authentically like the local fare.


Singapore Airlines Singapore → London

Ending with a simple and light cherry cake.


Singapore Airlines Singapore → London

A latte double-shot to perk myself up before arrival.


Singapore Airlines Singapore → London

We were soon nearing our destination.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

Great views of London city during the approach into Heathrow.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

Landing on Heathrow Rwy27R ahead of schedule.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

View the full video of the approach and landing here.



A lengthy taxi to the Queen's Terminal.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

Last look at 11K and disembarked.


Singapore Airlines Singapore → London
Singapore Airlines Singapore → London

Surprisingly, with the introduction of automated immigration clearance for certain nationals (me included) and very fast delivery of baggage, clearance through Heathrow was a breeze! Well up there with Changi efficiency-wise, though this might not be a frequent occurrence.


Singapore Airlines Singapore → London
Contenu masqué : Cliquez pour afficher
Stayed at Shepherds Bush area for my 3 nights in London.
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Always start your day in London with a hearty English Breakfast!
Singapore Airlines Singapore → London
Visited Camden Market on the Sunday morning.
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Exploring Camden Market
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
2 of the most popular street foods at Camden market.
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Shopping street in Oxford.
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Dinner at the very popular Goldmine Chinese restaurant at Bayswater.
Singapore Airlines Singapore → London
Another tasty start to the day.
Singapore Airlines Singapore → London
Trip to Kew Gardens
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Singapore Airlines Singapore → London
Display all

Product ratings

Airline

Singapore Airlines 8.5

  • Cabin9.0 / 10
  • Cabin crew8.0 / 10
  • Entertainment/wifi9.0 / 10
  • Meal/catering8.0 / 10
Lounge

Singapore Airlines Silverkris Lounge - Business7.5

  • Comfort7.5 / 10
  • Meal/catering7.5 / 10
  • Entertainment/wifi8.0 / 10
  • Services7.0 / 10
Departure airport

Singapore - SIN9.3

  • Efficiency9.5 / 10
  • Access9.0 / 10
  • Services9.5 / 10
  • Cleanliness9.0 / 10
Arrival Airport

London - LHR8.5

  • Efficiency9.5 / 10
  • Access8.5 / 10
  • Services7.5 / 10
  • Cleanliness8.5 / 10

Conclusion

My thoughts on the flight. It was a pretty comfortable way to 'endure' the 13hrs trek across continents in SQ's Business Class. Service wise, it was the normal SQ good service, but not exceptional above other flights. Catering was a hit and miss, depending on the choices. However, for the frequent SQ flyers, the tiny cost-cutting measures may be somewhat evident (eg. downsized towel may not be, but the sudden disappearance of post-meal hot towels are so glaring, unlike what SQ claimed its trials and survey shows). However, SQ still remains one of the better airlines along with the competition (I dare not say SQ is the best) out there in the Business Class experience.

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Comments (2)

  • Seems like you've had another good flight with SQ, though it's a very daring move to serve you a mangosteen as a tropical fruit combined with your cheese plate. Not in terms of taste, but it can become a complete mess (in terms of stains). Thanks for this report!

  • Thanks for this report. Can’t wait for a business class trip with SQ.

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