Review of Air Canada flight Toronto Calgary in Economy

Airline Air Canada
Flight AC155
Class Economy
Seat 29E
Aircraft Airbus A321
Flight time 04:25
Take-off 09 Nov 22, 19:30
Arrival at 09 Nov 22, 21:55
AC   #21 out of 80 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 348 reviews
jocysu.yow
By BRONZE 397
Published on 21st January 2023

Hello guys. Today I'm sharing an "elevated" flight experience with Air Canada. It was amazing to see how Air Canada's crew members turned an unpleased experience to a positive one.  For starter, the flight was delayed for two hours and I spotted some aircrafts that rarely appears in west coast Canada. 


photo img_5876

Air Canada's A220


photo img_5889

Air Canada's 777-300ER


photo img_5904

Air Canada A321 (not the one I flew with)


photo img_5913

Air Canada Rouge A319


photo img_5939

Air Canada A320


photo img_5943

Air France A350



Some other Air Canada's aircrafts


photo img_5983

Our aircraft slowly moved into our gate. At this time everyone, including the crew, were waiting. 


photo img_5985

Nice cabin door, isn't it?


photo img_5988

I sat at the preferred/ exit row seat, which gave me a great view of the cabin doors and extra legroom for this 4 hrs flight. I also love to interact with the crew (of course NOT during take-off and landing) so this seat was perfect!


photo img_5987

The door wasn't armed yet. It was interesting to see that crew members didn't really "cross-check" each other's work after they armed their doors. In Asia, it is strictly implemented. 


photo img_5993

These are the regular seats. 


photo img_6002photo img_6001

And we finally took off! After we reached the cruising altitude, this YYC-based flight attendant who sat across me helped me pulled out the personal television. This was a really nice gesture, and was also the time we figured out that the monitor wasn't working. This particular flight attendant was really nice and warm-hearted. She tried to find alternative seats (which there weren't any on this flight), and she offered my free food! She literally said I could order anything from the menu! Nice job AC!


photo img_6004

As this flight was more than 2 hours, no snacks were served. Instead, there were only complimentary drinks and buy-on-board. But today, I got the opportunity to choose whatever I want. 


photo img_6007

I opted for this mac and cheese. The taste was decent and the meal was perfectly heated. but the portion might be too small for those who actually paid to buy this. The bun was hard to bite, but I was glad that it was warm.  


photo img_6010

It tasted a lot better than when it looked like. 


photo img_6018

Since I have no personal entertainment, I made a thank-you note for each crew member onboard as they all tried really hard to make me enjoy this flight. I went to the back galley with my drawings (:)). They all laughed and were very delighted. They offered me more snacks from their menu!   


photo img_6021

And finally the flight came to an end and we landed safely in Calgary. 

See more

Verdict

Air Canada

7.3/10
Cabin8.5
Cabin crew10.0
Entertainment/wifi0.5
Meal/catering10.0

Toronto - YYZ

6.9/10
Efficiency3.0
Access10.0
Services6.5
Cleanliness8.0

Calgary - YYC

6.5/10
Efficiency8.5
Access3.5
Services6.0
Cleanliness8.0

Conclusion

Although there were some "turbulence" before and during the flight, the crew's service was top-notch and they were trying really hard to do some service recovery. This was definitely the most memorable flight I had with Air Canada as well as any other airline. Air Canada has been rated as the best airline in North America, and I could really tell how they received this award for more than 7 years. The people in Air Canada really make flying different.

Information on the route Toronto (YYZ) Calgary (YYC)

The contributors of Flight-Report published 5 reviews of 2 airlines on the route Toronto (YYZ) → Calgary (YYC).


Useful

The airline with the best average rating is Air Canada with 7.5/10.

The average flight time is 4 hours and 3 minutes.

  More information

1 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 619976 by
    KévinDC TEAM SILVER 6061 Comments

    A great crew really does make all the difference. It was creative and pro-active of the FA to offer a free meal as comp for the broken IFE monitor! It's smart because everyone is happy in the end and it avoids a complaint to corporate offices.

    I really love the new AC livery, but the old interiors on the domestic fleet don't match the outside! These cabins were fantastic when they were new and it's great to have seatback screens (when they work), but this report illustrates the need to cabin updates.

    Yikes, the mac n' cheese looks like vomit, but I'm glad it tasted better than it looked haha! Mac n' cheese is hard to present well anyway. And it's always nice to have hot B.O.B. options, the US3 don't really offer hot options, I would love it if they did.

    Thanks for sharing!

Login to post a comment.