Hello guys. Today I'm sharing an "elevated" flight experience with Air Canada. It was amazing to see how Air Canada's crew members turned an unpleased experience to a positive one. For starter, the flight was delayed for two hours and I spotted some aircrafts that rarely appears in west coast Canada.
Air Canada's A220
Air Canada's 777-300ER
Air Canada A321 (not the one I flew with)
Air Canada Rouge A319
Air Canada A320
Air France A350
Some other Air Canada's aircrafts
Our aircraft slowly moved into our gate. At this time everyone, including the crew, were waiting.
Nice cabin door, isn't it?
I sat at the preferred/ exit row seat, which gave me a great view of the cabin doors and extra legroom for this 4 hrs flight. I also love to interact with the crew (of course NOT during take-off and landing) so this seat was perfect!
The door wasn't armed yet. It was interesting to see that crew members didn't really "cross-check" each other's work after they armed their doors. In Asia, it is strictly implemented.
These are the regular seats.
And we finally took off! After we reached the cruising altitude, this YYC-based flight attendant who sat across me helped me pulled out the personal television. This was a really nice gesture, and was also the time we figured out that the monitor wasn't working. This particular flight attendant was really nice and warm-hearted. She tried to find alternative seats (which there weren't any on this flight), and she offered my free food! She literally said I could order anything from the menu! Nice job AC!
As this flight was more than 2 hours, no snacks were served. Instead, there were only complimentary drinks and buy-on-board. But today, I got the opportunity to choose whatever I want.
I opted for this mac and cheese. The taste was decent and the meal was perfectly heated. but the portion might be too small for those who actually paid to buy this. The bun was hard to bite, but I was glad that it was warm.
It tasted a lot better than when it looked like.
Since I have no personal entertainment, I made a thank-you note for each crew member onboard as they all tried really hard to make me enjoy this flight. I went to the back galley with my drawings (:)). They all laughed and were very delighted. They offered me more snacks from their menu!
And finally the flight came to an end and we landed safely in Calgary.
A great crew really does make all the difference. It was creative and pro-active of the FA to offer a free meal as comp for the broken IFE monitor! It's smart because everyone is happy in the end and it avoids a complaint to corporate offices.
I really love the new AC livery, but the old interiors on the domestic fleet don't match the outside! These cabins were fantastic when they were new and it's great to have seatback screens (when they work), but this report illustrates the need to cabin updates.
Yikes, the mac n' cheese looks like vomit, but I'm glad it tasted better than it looked haha! Mac n' cheese is hard to present well anyway. And it's always nice to have hot B.O.B. options, the US3 don't really offer hot options, I would love it if they did.
Thanks for sharing!