Review of Singapore Airlines flight from Istanbul to Singapore in Business

SIA

SQ - Singapore Airlines

Flight taken on 24 August 2014
SQ 391
13:30 10h 40m 05:10
Class Business
Seat 12K
TerryYong
8,977 · 120 · 4 · 0

Taksim Square



Along Sultanahmet


Singapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → Singapore

Visiting the Grand Bazaar



Singapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → Singapore

And Spice Bazaar



Hustle and bustle of Istanbul



The most famous landmark of Istanbul, Blue Mosque.




Singapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → Singapore


And the equally famous Haagia Sophia, which we did not enter due to winding queues at the ticket counter.


Singapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → Singapore

Along Istiklal Caddesi, the pedestrian-friendly shopping street of Istanbul.


Singapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → Singapore
Singapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → Singapore

Cat posers



Singapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → Singapore

In a quaint backstreet


Singapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → Singapore

Bosphorus at sunset





Last burst of Turkish cuisine and desserts



Singapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → Singapore
Singapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → SingaporeSingapore Airlines Istanbul → Singapore

And finally, the last sector back home to Singapore. This sector was booked on SQ Business Class and it would also be my first time flying on a refitted B772ER. However, having flown on the B77W in J a couple of times, I had more or less knew what to expect. In fact, I was more looking forward to the pre-flight experience of using Turkish Airline's famed Business Class lounge at Istanbul prior to the flight!
We left early for Ataturk, arriving at the airport a full 3hrs prior to departure as we would want to grab our brunch in the lounge. The SQ check-in counters were being prepared for check-in when we arrived and were soon opened. No queues at the Business Class check-in counter and we were swiftly checked in. However a long queue has already long formed at the economy counters. Business class load would be light at 11/26, while economy was full!


Singapore Airlines Istanbul → Singapore

Boarding pass and fast track immigration cards were issued and the agent asked if we knew our way to the TK lounge. No problems, we would find our way. Thanks to the fast track for premium pax, our departure immigration queue was only a short 15min wait (only 1 counter for all airlines' premium pax, except TK which has its own immigration access right into the lounge!), while the regular departure immigration queue was snaking long.


Singapore Airlines Istanbul → Singapore

Through immigration and security, we proceeded to the all-so-famous TK lounge, which is also a Star Alliance Gold lounge. We entered with no problems just by scanning our SQ boarding passes a the entrance. *G passengers would have to queue at a reception counter to be processed into the lounge it seems.


Singapore Airlines Istanbul → Singapore

Now, lets see what is so Wow about this lounge. Apparently TK is very proud of the catering and lounge awards it received from Skytrax.


Singapore Airlines Istanbul → Singapore

FIDS in the lounge. SQ flights to Budapest an Houston? Nope, these are code-shares on TK. SQ has started quite a number of code-shares on TK metal departing from Istanbul.


Singapore Airlines Istanbul → Singapore

Lounging area with TVs.


Singapore Airlines Istanbul → Singapore

Cinema with a popcorn stand at the entrance.


Singapore Airlines Istanbul → Singapore

Seeing that the upper level of the lounge where we entered from was rather crowded and reading reviews that the lower level is generally has less passengers, we proceeded down the elegantly-designed stairs to the lower level.


Singapore Airlines Istanbul → Singapore

Indeed, the lower level was so much quieter and had a much more relaxed ambience.


Singapore Airlines Istanbul → Singapore

Found a comfortable area to settle down and I started to explore the lounge. Some of the interesting bits available in the lounge includes a golf simulator,


Singapore Airlines Istanbul → Singapore

Race car track for the young and young-at-heart


Singapore Airlines Istanbul → Singapore

Video games for the forever young ones


Singapore Airlines Istanbul → Singapore

However, it is the catering that the TK lounge is famed for, so lets check out what is on offer. Catering on both upper and lower levels are supposed to be similar so I did not check out the more crowded upper level. Food wise, it is more Turkish oriented, but very delicious nonetheless and probably even better than what you have on the streets of Turkey.
For drinks, there are various beverage points located throughout the lounge. Thus no-one is more than a few steps away from getting a drink. Selection is rather impressive as well. Soft drinks, water, all sorts of juices, beers, Aryan, milk etc. I got my last fills of sour cherry juice here!


Singapore Airlines Istanbul → Singapore

Selection available for the alcohol drinkers as well.


Singapore Airlines Istanbul → Singapore

Salad, cheese and appetiser counter, which I did not partake in. Lentil soup and bread available behind as well.


Singapore Airlines Istanbul → Singapore

Manti, a Turkish ravioli type of pasta, which was freshly cooked upon order.


Singapore Airlines Istanbul → Singapore

Chef at work in the kitchen, preparing grilled chicken, beef and vegetables. I would say all looked and tasted delicious!


Singapore Airlines Istanbul → Singapore

Another soup counter with 2 types of soup available. There is also a pasta counter beside which I did not take a photo of.


Singapore Airlines Istanbul → Singapore

And the must-try fresh-from-the-oven pides. These were the best pides I had throughout my entire Turkey trip!


Singapore Airlines Istanbul → Singapore

Just some of our savoury selection. I admitted that we had multiple servings, and not just what you see in the pictures.


Singapore Airlines Istanbul → Singapore
Singapore Airlines Istanbul → Singapore

And now, for the sweet selection. Various homemade cold beverages were available.


Singapore Airlines Istanbul → Singapore

However, the star of the attraction are the awfully sinful but superbly delicious Demel cakes and pastries!! This is definitely heaven for the sweet-toothed me!


Singapore Airlines Istanbul → Singapore
Singapore Airlines Istanbul → Singapore

Strudels and tarts.


Singapore Airlines Istanbul → Singapore

Lets dig in! I could have even more, if not for saving some stomach for the inflight meals later.


Singapore Airlines Istanbul → Singapore

Now, for some coffee/tea to end the bingeing. The barista at the coffee counter would be able to serve up all sorts of coffee, while there is an amazing tea selection as well! The Wellness teas are also served onboard TK's Business class.


Singapore Airlines Istanbul → Singapore
Singapore Airlines Istanbul → Singapore

Our Turkish tea, Turkish coffee and elaborately prepared cappuccino.


Singapore Airlines Istanbul → Singapore

I spotted this cart offering Turkish pretzels with freshly-churned butter.


Singapore Airlines Istanbul → Singapore

Even the design of the toilets is so class!


Singapore Airlines Istanbul → Singapore

Seriously, I was totally awed and overwhelmed by TK's lounge. Being a business class lounge, it totally surpasses many of the generic airline lounges out there and certainly the best I have visited so far!
About 45min prior to departure, we made our way to the gate. It was heaven in the TK lounge, compared to the really busy and crowded Ataturk terminal.


Singapore Airlines Istanbul → Singapore
Singapore Airlines Istanbul → Singapore

Checking out the FIDS again. Our gate was changed from 302 to 301. Another SQ code-share to Chicago was also spotted below our flight.


Singapore Airlines Istanbul → Singapore

Apparently we would be departing from a bus gate today, we our B772ER was spotted parked at the remote stand out at the tarmac.


Singapore Airlines Istanbul → Singapore

At the bus gate, where boarding had just started for Business Class and passengers requiring assistance.


Singapore Airlines Istanbul → Singapore

Onboard the shuttle bus to our aircraft along the busy IST tarmac.


Singapore Airlines Istanbul → Singapore

SQ sticking out distinctly among all the red-tails.


Singapore Airlines Istanbul → Singapore

Pulling up to our aircraft, parked beside an Air Canada B767.


Singapore Airlines Istanbul → Singapore

24 August 2014
Singapore Airlines
SQ 391
Istanbul Ataturk (IST) - Singapore (SIN)
B777-200ER
9V-SVE
Business Class

Reached our aircraft at the remote parking bay. Again, photos can be taken freely on the tarmac.


Singapore Airlines Istanbul → Singapore

Only Door 2L was used for boarding.


Singapore Airlines Istanbul → Singapore

Close up of the mighty Rolls-Royce.


Singapore Airlines Istanbul → Singapore

A young passenger admiring our gigantic aircraft prior to stepping through the door.


Singapore Airlines Istanbul → Singapore

Was warmly welcomed aboard by name by the inflight supervisor and a leading stewardess in the typical SQ Hospitality fashion and directed to my seat in Business Class. The plane was retrofitted with 26 long-haul Business Class seats, which you readers should be very familiar with by now. Having flown in these seats a couple of times prior, I had already knew what to expect. I proceeded to my seat at 12K.


Singapore Airlines Istanbul → Singapore
Singapore Airlines Istanbul → Singapore

Out the windows, with a line-up of TK aircraft.


Singapore Airlines Istanbul → Singapore

Inflight magazines for the month.


Singapore Airlines Istanbul → Singapore

As in the usual SQ procedures, newspapers and magazines are offered, followed by menu and headphones.


Singapore Airlines Istanbul → Singapore

The champagne and wine list for all you wine connoisseurs.


Singapore Airlines Istanbul → Singapore
Singapore Airlines Istanbul → Singapore

The new Phitek noise-cancellation headphones, which are pretty comfortable for me.


Singapore Airlines Istanbul → Singapore

The seats on this retrofitted aircraft as similar to those on the B77W Business Class, with the exception of the inflight entertainment system. Handsets are of the older version.


Singapore Airlines Istanbul → Singapore

No multimedia ports and USB points as well. Only an electrical port available. Screens were also not as clear as on the newer aircraft, but good enough for viewing.


Singapore Airlines Istanbul → Singapore

Welcome drinks and hot towels offered. I only went for an orange juice as I was not really in the mood for champagne.


Singapore Airlines Istanbul → Singapore

Our departure was delayed for about half an hour due to a group of passengers refused boarding by immigration. Not sure of the reason why but their bags would have to be offloaded. Pilot did came on to apologise for the delay as well as for the inconvenience of being parked at the remote stand.
Doors were closed and we finally pushed back. Flight time estimated to be about 10hrs.



Starting to taxi.


Singapore Airlines Istanbul → Singapore

Spotted a TK A340 in Star Alliance livery.


Singapore Airlines Istanbul → Singapore

Video of the taxi.



Holding short of Rwy35R. There was a short queue for takeoff, not as bad as on the previous flight to Izmir. Interestingly, aircraft were also taking off in opposite directions on the parallel runways, thus planes would be taking off from both 35R and 17R concurrently. Probably this helped to alleviate some of the congestion.


Singapore Airlines Istanbul → Singapore

Taking off from Rwy35R, bound for home!



Singapore Airlines Istanbul → Singapore
Singapore Airlines Istanbul → Singapore
Singapore Airlines Istanbul → Singapore

Post takeoff announcements.



Along the Istanbul coastline.


Singapore Airlines Istanbul → Singapore

Shortly after takeoff, socks and eyeshades were handed out.


Singapore Airlines Istanbul → Singapore

Still being wide awake, I decided to spend the flight watching movies. Chose my first movie The Other Woman, a delightful comedy.


Singapore Airlines Istanbul → Singapore

My pre-ordered post takeoff drink, Rhumba, which is an alcoholic cocktail, was also promptly delivered. Satay was also shortly served and meal orders were taken. Missed the SQ satays!


Singapore Airlines Istanbul → Singapore

Somewhere over central Turkey by now.


Singapore Airlines Istanbul → Singapore

What is offered for lunch today? I chose the Salmon (which I fortunately had the last one) while my partner had to settle for the Turkish lamb stew as the salmon had run out.


Singapore Airlines Istanbul → Singapore

Halfway through the movie, our tables were set and lunch service started. The prawns appetiser was served, which was rather fresh and tasty. Bread were also offered and I had the garlic bread and a herb roll. The garlic bread catered out of Istanbul was dry and rather tough, not the usual crispy garlic bread I had tasted before. I also had a Riesling to go, which was offered very professionally by the IFS for viewing and tasting, followed by pouring of the wine. Service so far was the usual high SQ standards, and definitely far ahead of TK.


Singapore Airlines Istanbul → Singapore
Singapore Airlines Istanbul → Singapore

Next was the main courses. My partner had the lamb stew, which he commented he was not really a fan of. Probably due to our overdose of Turkish food for the past days.


Singapore Airlines Istanbul → Singapore

My salmon dish. Surprisingly, it was not dry and in fact rather delicious! Way better than the salmon I had on TK on the way up. Portion was also bigger than TK as well.


Singapore Airlines Istanbul → Singapore

Dessert time. I had the pear frangipane, which was nothing exceptional. However, I also requested for the chocolate ice-cream if there was any leftover subsequently, but unfortunately, the crew informed with apologies that they ran out of it, even with only a load of 11 pax in Business class?? This was a bit of a let-down, considering we were pampered with so many choices of desserts on TK previously and with unlimited servings as well. SQ certainly controls its catering budget very tightly!


Singapore Airlines Istanbul → Singapore

Cheese and fruits were then offered to round up the meal. Cheeses selection were mainly strong tasting so I only had a couple. Fruits wise, the smallest item in the fruit basket were plums, which I chose. The other choices were whole apples, pears and oranges. Still could not understand how can anyone finish whole fruits by the end of the meal? I would prefer smaller portions of cut fruits which unfortunately SQ do not serve.


Singapore Airlines Istanbul → Singapore

Ending with a TWG earl grey tea and some pralines. After being spoilt by TK's overwhelming catering selections in Business Class, I felt a bit of a let down by SQ, especially with the limited catered choices for only a half-filled cabin. The salmon main was good, but the rest were standard SQ fare with nothing too exciting. Service by the crew was excellent as always though.


Singapore Airlines Istanbul → Singapore

Visited the lavatory, which was stocked with the usual amenities. On this flight, one of the two Business Class lavatories was out-of-order. Luckily we had only 11 passengers.


Singapore Airlines Istanbul → Singapore

Turned down my seat into a flat bed. Apparently SQ had improved on the bed padding as it seemed softer than I remembered.


Singapore Airlines Istanbul → Singapore

Movie in bed. It was still pretty comfortable even though I was not seated at the bulkhead.


Singapore Airlines Istanbul → Singapore

After I had finished my movie, we still had more than 7hrs to go, so started on a second movie, a local Singapore production.


Singapore Airlines Istanbul → Singapore

Sun setting early as we were flying eastward.


Singapore Airlines Istanbul → Singapore

Second movie done. and 4.5hrs left. We were somewhere over India now.


Singapore Airlines Istanbul → Singapore
Singapore Airlines Istanbul → Singapore

Feeling a bit peckish, I decided to have some snacks and a drink.


Singapore Airlines Istanbul → Singapore

My snack selection and a cup of hot chocolate while starting on my thirs movie, a Korean comedy.


Singapore Airlines Istanbul → Singapore
Singapore Airlines Istanbul → Singapore

After my third movie had ended, we were somewhere nearing Phuket, with less than 2hrs to go.


Singapore Airlines Istanbul → Singapore

Lights were switched back on, hot towels and freshly-squeezed orange juice offered and breakfast service would be commencing shortly. Lets see the breakfast offerings.


Singapore Airlines Istanbul → Singapore

Tables laid and fresh fruits offered. Fruits were rather sweet.


Singapore Airlines Istanbul → Singapore

Followed by cornflakes with milk and some warm pastries. The croissant and danish were great! Hot and flaky! Sour cherry jam was also offered, I guess were only catered out of Istanbul.


Singapore Airlines Istanbul → Singapore
Singapore Airlines Istanbul → Singapore

For mains, I had the apple pancakes with berry compote. Not too bad but not fantastic either. Well, I guess this was the best choice for me among the three selections. Also had an Illy's special blend espresso.


Singapore Airlines Istanbul → Singapore

After breakfast service was completed, we were nearing Singapore and descent soon started. We would be arriving at a Terminal 1 gate D40 today! It was the gate beside E28, the last gate of Terminal 2. Guess there were no more gates available at Terminal 2.


Singapore Airlines Istanbul → Singapore

My seat in the most reclined position.


Singapore Airlines Istanbul → Singapore

Passed KL.


Singapore Airlines Istanbul → Singapore

Cabins were secured and soon we were preparing for landing. Flying over Johor Bahru. The Causeway between Singapore and Malaysia can be seen!


Singapore Airlines Istanbul → Singapore

Making some turns over Johor.


Singapore Airlines Istanbul → Singapore

And approaching from the north.


Singapore Airlines Istanbul → Singapore

Landing on Rwy20C, slightly more than 10min behind schedule.



Last look at my seat for the 10+hrs flight.


Singapore Airlines Istanbul → Singapore
Display all

Product ratings

Airline

Singapore Airlines 8.5

  • Cabin9.0 / 10
  • Cabin crew9.0 / 10
  • Entertainment/wifi8.5 / 10
  • Meal/catering7.5 / 10
Lounge

Turkish Airlines Lounge9.1

  • Comfort9.0 / 10
  • Meal/catering9.0 / 10
  • Entertainment/wifi9.5 / 10
  • Services9.0 / 10
Departure airport

Istanbul - ISL7.2

  • Efficiency7.0 / 10
  • Access7.5 / 10
  • Services7.0 / 10
  • Cleanliness7.5 / 10
Arrival Airport

Singapore - SIN9.5

  • Efficiency9.5 / 10
  • Access9.5 / 10
  • Services9.5 / 10
  • Cleanliness9.5 / 10

Conclusion

Overall, it was a comfortable flight on SQ Business Class. Seats were very comfortable and service was excellent as always. However, catering was unmemorable though and from reviews that I had read, other airlines could easily match or even surpass SQ's catering offerings. SQ delivers a consistently solid and good overall product, but just lacked that oomph factor in its catering and amenities departments.

Thanks for reading my very very lengthy trip and flight reports! Your comments are greatly welcomed!

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Comments (4)

  • Thanks for sharing this comprehensive FR

    Istanbul is an enchanting city and you seem to have captured the essence of its heart

    A lot of nice pictures... but not large enough :(

    *G passengers would have to queue at a reception counter to be processed into the lounge it seems.

    Not at all, it's the same process as yours

    You've honored the lounge food offer : with your choices it looks like an All you can eat buffet ;)

    Only Door 2L was used for boarding

    After the bus boarding, it's a shame that you were subjected to the envious stares of the Y pax passing by your seat in J

    Having flown in these seats a couple of times prior, I had already knew what to expect

    I only remembered a lot of your LCC flight reports : I will have to dig later for Business ones

    I only went for an orange juice as I was not really in the mood for champagne.

    Oh you were pastiching Wong Kar-Wai

    Chose my first movie The Other Woman, a delightful comedy.

    This picture is equally offering a glimpse of Terry Young :)

    The new portrait of Dorian Gray ?

    The lunch is an usual SQ meal

    SQ certainly controls its catering budget very tightly!

    it's a bit stingy

    Light bites are not appealing at all : the sandwich looks like a TK Y's one

    The hot chocolate is not correctly mixed

    A classic breakfast but nothing fantastic

    I agree with you : a solid and good overall product

  • Thank you for sharing this interesting report with nice pics.

    I guess the TK lounge can be turned into a LAS buffet with the right frame of mind. It's definitely a superb lounge with lots of freshly made choices.

    A mimosa would have been a good compromise. 1/2 orange juice and 1/2 champagne ;)

    The sandwich reminds me of TK's snacks on long haul flights in Y.

    Overall catering was not impressive, except for the nice salmon dish. It's hard to beat TK.

  • Hey Terry, thanks for this beautiful report, your photos of Istanbul are absolutely marvelous.

    SQ delivered a solid performance IMO, the seat looks ridiculously wide! It seems though that you weren't really interested in sleeping on the way home :)

  • Thank you for this comprehensive report on SQ :)

    Definitely a good flight with all the nice things about SQ, and also the no-so nice ones like aminities, catering...

    Thanks for sharing !

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